Legacy GMC of Laurel

I was blown away about how professional Ms. Andy Reed and Mrs. Stacey Abercrombie was. Not no one has shown me a truck and knew everything about it like Ms. Andy! She's done all of her homework Andy Reed and Mrs. Stacey Abercrombie was. Not no one has shown me a truck and knew everything about it like Ms. Andy! She's done all of her homework for sure! Mrs. Stacey was as good as there is, just way more down to earth than most sales men and women. Mrs Stacey herself went into great detail about everything on the truck and any and all options available. Thanks to her, I now know way more about onstar. They never at all tried to pressure me into anything. They simply did all they could and the rest was up to me. More

This dealership is awesome. I highly recommend considering them as your next preferred dealer. Thanks I highly recommend considering them as your next preferred dealer. Thanks More

One of best atmosphere for a dealership I’ve been in. Your sales and service personnel are always welcoming, and treat you with curtesy. I’ve purchased 2 trucks from you in the same year. Before I say an Your sales and service personnel are always welcoming, and treat you with curtesy. I’ve purchased 2 trucks from you in the same year. Before I say anything I want you to know that I love my truck, and I’m looking to get rid of it, but when comes to getting it fixed you run and throw the blame on gmc. I didn’t buy these trucks from gmc I bought them from you. I have one (75 thousand dollars) that sounds like machine gun going down the road. I brought this up to the salesman the day I drove it. His reply was ( don’t worry about it it’s under warranty) I’ve brought it up to service numerous of times and the answer( That’s the way these tires sound) roaring I understand and I was told this before I bought it, but noise I hear doesn’t have anything do with the roar. Sounds like a defect in the spicing of the tire, but it’s annoying, so annoying I hate driving it, and when I it take to you to get it fixed all I get is excuses. The other one (55 thousand dollars)transmission goes out and when this happened it caused the engine to overheat. No one seemed care about the engine overheating and stuck a new transmission it. Now we got the truck in service with the engine shattered all over the place patching on it. This along with the other is totally unacceptable, and I have yet talked to the right person that’s going to get things right, and Im tried of hearing what gm is going to do. On top of that my son’s truck requires him the use of a truck and they shove in a car knowingly. If these problems are not addressed accordingly it will force me to take a stand. I have been patient and com with everyone, and haven’t said a word with anger, but that approach has felled. Your response in the matter will be deeply appreciated. More

Between my wife and I this is our second time doing business with Legacy GMC and our salesperson Hannah. Both interactions were extremely pleasant. Hannah is extremely professional, knowledgeable and business with Legacy GMC and our salesperson Hannah. Both interactions were extremely pleasant. Hannah is extremely professional, knowledgeable and accommodating. This is the experience that car buying should always be. More

I bought my second truck in the last 8 months from Legacy Laurel due to the service I received from Scott Newton on my previous sierra. Hanna made my recent purchase easy and at a great price . It was a s Laurel due to the service I received from Scott Newton on my previous sierra. Hanna made my recent purchase easy and at a great price . It was a smooth and enjoyable experience. I will continue to recommend Legacy, Laurel to everyone. More

Hannah provided an easy and great value on my trade in and purchase of my 2025 Sierra . I chose Legacy due to the service managers support and assistance on my previous Sierra purchase last year. and purchase of my 2025 Sierra . I chose Legacy due to the service managers support and assistance on my previous Sierra purchase last year. More

Service was great. Very quickly got my car in and out. Will be back next service for another great experience Very quickly got my car in and out. Will be back next service for another great experience More

Schedule was on time as a matter of fact, a head of schedule and out the door before the regular schedule time. schedule and out the door before the regular schedule time. More

Legacy of Laurel is a great place to purchase a vehicle! Hannah and John took really good care of my buying needs and I recommend anyone to buy from Legacy. Hannah and John took really good care of my buying needs and I recommend anyone to buy from Legacy. More

Michael Gray made the process easy! ! Highly recommend him. I was able to purchase my truck on my lunch break ! Highly recommend him. I was able to purchase my truck on my lunch break More