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Legacy Chevrolet GMC Waxahachie

Waxahachie, TX

Overview
Reviews
4.5
96 Reviews
Call Dealership (972) 268-9309

1701 U.S. 287 Bypass

Waxahachie, TX

75165

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Showing 53 service reviews

December 23, 2025

Edgar my service advisor real professional and very helpful. He went the extra mile to explain the needs on my vehicle More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
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December 03, 2025

I would like to express my gratitude to the GM and managing partner, Mr. Shawn Swenson, for his assistance with my Hummer. Thank you, Sir! More

by donaldgrayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Dec 04, 2025 -

Legacy Chevrolet GMC Waxahachie responded

We’re thrilled to hear about your positive experience with Mr. Swenson! Our team is dedicated to providing excellent service, and your gratitude means a lot to us. Enjoy your Hummer, and we look forward to serving you again! Regards, The Legacy Chevrolet GMC of Waxahachie Team

November 14, 2025

Kenny and Edgar are awesome! Wouldn’t go anywhere else! Always appreciate the great service! More

by ranferg0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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Nov 17, 2025 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with Kenny and Edgar. Providing excellent service is our priority, and it’s wonderful to know you feel appreciated. We look forward to seeing you again! Regards, The Legacy Chevrolet GMC of Waxahachie Team

October 02, 2025

Service advisor are great! Always warm greetings and seem glad to see you every time. More

by Carwoman1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Oct 03, 2025 -

Legacy Chevrolet GMC Waxahachie responded

We're thrilled to hear that our service advisors consistently make your visits pleasant. Your satisfaction means a lot to us, and we appreciate your kind words! Looking forward to seeing you again soon. Regards, The Legacy Chevrolet GMC of Waxahachie Team

September 29, 2025

Good purchase experience but have had to take my brand new car in 4 times in less than 6 months, it is still not fixed. I have been very kind and now no one at the dealership will speak to me, return my More

by jawil
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Dingam, Luke Uhlman, Edgar Wiltz, Barry Gurley
Report | Print
Oct 14, 2025 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for allowing us to take another look at your vehicle. After days of inspecting, we found that the condition you brought it in for was normal for your vehicle. If you'd like any further clarification on our findings, please feel free to contact me. Regards, William Walker Parts & Service Director wwalker@mylegacychevroletgmc.com

Oct 15, 2025 -

jawil responded

Let's be transparent. What you call "condition" is that the horn honks 3 times when you sit down in the car and close the door. Correct? So you are also saying it is "normal" for your car to honk 3 times when you get in and close the door. Correct? And when you say "take another look" you mean thanks for bringing it up there a 5th time for this same issue. A response of 'we are sorry for the inconvenience and we are still trying to figure out the problem' would be much more appropriate.

September 12, 2025

Friendly and helpful service task employees with quick service and all services were explained clearly! Thank you More

by don_goodenough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey and Maria, Barry Gurley
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Sep 16, 2025 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. Providing friendly and efficient service is our priority, and we appreciate you taking the time to share your thoughts! Regards, The Legacy Chevrolet GMC of Waxahachie Team

September 09, 2025

Always an awesome experience with Legacy Chevrolet. Only downside was it took 6 days to get to diagnostic of car which was not there fault. Just alot of work in service dept, second was the wait for th More

by rene.salvio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Sep 10, 2025 -

Legacy Chevrolet GMC Waxahachie responded

Thanks for the fantastic review, Rene! We're thrilled to hear you had a great experience with Dan and appreciate your understanding regarding the wait times. Your loyalty means a lot to us, and we look forward to continuing to serve you! Regards, The Legacy Chevrolet GMC of Waxahachie Team

August 29, 2025

I would have gave a 5 but this was the 2nd time I had my car in for the same thing. More

by merk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Barry Gurley
Report | Print
Sep 02, 2025 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for your feedback, Merk! We appreciate your understanding and are sorry to hear about the repeated issue. We're committed to providing excellent service and hope to improve for your next visit. Your satisfaction is important to us, and we hope to earn that 5-star rating next time! Regards, The Legacy Chevrolet GMC of Waxahachie Team

August 03, 2025

I absolutely love this dealership! From Sales to Service to Parts, every department goes above and beyond. The staff is knowledgeable, friendly, and always willing to help. They truly More

by mitchell.travissr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Report | Print
Aug 05, 2025 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for your fantastic feedback, Mitchell! We're thrilled to hear that our team made your experience enjoyable across all departments. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again in the future! Regards, The Legacy Chevrolet GMC of Waxahachie Team

August 01, 2025

Great professional service and nice turn around was very pleasant. We will be back. Thank you More

by Jerry and Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Report | Print
Aug 05, 2025 -

Legacy Chevrolet GMC Waxahachie responded

Thank you, Jerry and Judy! We're thrilled to hear you had a great experience with our team. We appreciate your kind words and look forward to welcoming you back soon! Regards, The Legacy Chevrolet GMC of Waxahachie Team

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