Legacy Chevrolet GMC Waxahachie

A Month-Long Nightmare: 2010 Silver Ford F150 Within a mere month of purchasing this truck, it began to exhibit severe mechanical issues. The vehicle experienced violent shaking and misfires across all cy mere month of purchasing this truck, it began to exhibit severe mechanical issues. The vehicle experienced violent shaking and misfires across all cylinders, ultimately leading to a catastrophic engine failure. Despite numerous attempts to contact the dealership for assistance, our pleas have been met with indifference and neglect. Promises of follow-up calls have been repeatedly broken, leaving us frustrated and stranded. It's disheartening to realize that the dealership's insistence on a pre-purchase waiver speaks volumes about their lack of integrity. This incident serves as a stark reminder to exercise extreme caution when dealing with this particular dealership. I strongly advise potential buyers to steer clear of this establishment. Their disregard for customer satisfaction and their apparent knowledge of the vehicle's underlying problems are simply unacceptable. More

What an outstanding Truck buying experience! Our salesperson (Conner) was responsive to our questions and was knowledgeable of his product line. Conner's attentiveness during the sale proces Our salesperson (Conner) was responsive to our questions and was knowledgeable of his product line. Conner's attentiveness during the sale process was perfect. I was kept informed and I never felt that my time was being wasted with unnecessary follow-up. Our finance experience was exceptional as well. Lupe is a true professional and a pleasure to work with. I am very comfortable giving my highest recommendation for Conner and Lupe. I would not hesitate doing business with either of them in the future should the need arise. Thanks again & I love the Truck :-), David More

The staff was very helpful didn't take long at all bought 2 vehicles from them.last month grate price love the no nonsense way of doing business. Worked with Dylan Vencill he was a grate help bought 2 vehicles from them.last month grate price love the no nonsense way of doing business. Worked with Dylan Vencill he was a grate help More

If you're shopping online, don't bother with this dealership. I inquired about a pickup on Thursday (mid-morning) and sent pictures and information about my trade-in. After texting and calling numero dealership. I inquired about a pickup on Thursday (mid-morning) and sent pictures and information about my trade-in. After texting and calling numerous times trying to get some progress, I still have no numbers from them as of Monday morning. When I spoke to Dylan again, his response was that they're busy and not interested in sending numbers when I might go somewhere else to shop. He also said that onsite customers come first, which is a little hard for me since I'm four hours away, which I told him when this whole thing started. Their way of treating people (policy or whatever) makes their online sales pointless. More

The staff was friendly and professional. They handled business typical of a car dealership. The experience was hassle free. They handled business typical of a car dealership. The experience was hassle free. More

Wonderful experience for my vehicle purchase and a great value. Would highly recommend Legacy Chevrolet, and my Sales Rep Arturo, when considering a vehicle purchase. value. Would highly recommend Legacy Chevrolet, and my Sales Rep Arturo, when considering a vehicle purchase. More

They were very quick no hiding fees. Orlando was amazing always on top of the game. I will recommend to anyone Orlando was amazing always on top of the game. I will recommend to anyone More

Always easy to schedule appointments, easy to drop off and pickup. Receive text messages throughout service appointment. Always treated with courtesy. and pickup. Receive text messages throughout service appointment. Always treated with courtesy. More

We were immediately greeted by Randy, our sales person. He was extremely helpful in helping us find the right vehicle. We were very impressed by his professionalism, knowledge and friendliness. Made the He was extremely helpful in helping us find the right vehicle. We were very impressed by his professionalism, knowledge and friendliness. Made the process move along without much delay. More

I had an incredibly frustrating experience with this dealership that left me feeling completely disrespected. After negotiating a deal and coming to an agreement, I bought a non-refundable one-way plane dealership that left me feeling completely disrespected. After negotiating a deal and coming to an agreement, I bought a non-refundable one-way plane ticket to finalize the purchase. Few minutes after confirmation of my travel with sales person (George Reynolds), I was shocked to learn they sold the car to someone else! The used car sales manager was extremely rude during our negotiations, showing a complete lack of integrity. To make matters worse, George Reynolds, the salesman, denied giving me additional money off, despite our agreement. I was still willing to proceed with the deal, but their unprofessional behavior was unacceptable. I cannot recommend this dealership to anyone. They lack transparency and respect for their customers. Save yourself the hassle and look elsewhere! More