Leesburg Volkswagen - Service Center

They were very polite when I dropped off my bug and called when it was done. It couldn't have been easier. called when it was done. It couldn't have been easier. More

I owe a huge thank you to Cristina and Aaron (sp? ) at Leesburg Volkswagen. They saved the day. I bought a used 2019 Volkswagen Jetta about two years ago. I had put off purchasing new tires. Last week ) at Leesburg Volkswagen. They saved the day. I bought a used 2019 Volkswagen Jetta about two years ago. I had put off purchasing new tires. Last week, I pulled out of the garage and had a very, very flat tire. Geico roadside assistance came, but whoever had it before absconded with the key that unlocks the lug nuts. So Geico Roadside Assistance could not assist. A tow was out of the question. I was watching my granddaughter and my colossal car seat, well, if you have any experience with a car seat that stays in the car, you know undoing it, then re-securing it in a tow truck was not going to happen. Unless the tow guy wanted to wait around for an hour plus. So, I called Volkswagen and shared my dilemma with Cristina. She got a tech, Aaron, to come out with the master set. He unlocked the lug nuts and stayed until the Geico guy changed the tire. Cristina gave me an estimate of what new tires would cost. I went in the following week and got new tires. The cost was 20 dollars less than the estimate. Thank you Cristina and Aaron!!! More

Angel was a pleasure to work with, he went out of his way to accommodate my wife and I. to accommodate my wife and I. More

I had the pleasure of working with Jeremiah Pollard and he was exceptional.He went above and beyond to make sure my beetle was fixed and finished asap. It did not cost me anything as he looked into it and he was exceptional.He went above and beyond to make sure my beetle was fixed and finished asap. It did not cost me anything as he looked into it and found it was a default. Kudos to Jeremiah Pollard. I hope I get to work with him again if I ever need service.Thank you for your excellent employee. Patti Bonner More

It was a great service appointment. Thanks for your help I recommend VW service for anyone needing service. Thanks for your help I recommend VW service for anyone needing service. More

This is the only place I can recommend to take your VW for service. Andre in the Service Department is the backbone of the department and will go above and beyond to ensure everyone has their vehicle s for service. Andre in the Service Department is the backbone of the department and will go above and beyond to ensure everyone has their vehicle service properly and on time. I have been taking my VW in here for quite some time and I still remember my first visit when Andre confirmed the services to be performed, walked me through the estimate line by line to confirm what was being performed and the cost, and answering any questions I had. Once in a blue moon there will be a mistake during service, but Andre is quick to address it and provide a satisfactory resolution. One time, I even received a coupon for an unexpected delay! A++ Andre More

I was grateful the water pump on my GTI was warranteed. It only has 40,000 miles on it.The service staff was great as usual,thanks .Christy was a pleasure to deal with. john It only has 40,000 miles on it.The service staff was great as usual,thanks .Christy was a pleasure to deal with. john More

Service was excellent, and service person was very helpful. I had a problem with an engine light and they solved it very quickly. helpful. I had a problem with an engine light and they solved it very quickly. More

The staff offers a warm welcome and are friendly, it’s a comfortable atmosphere. Fast and reliable service. a comfortable atmosphere. Fast and reliable service. More

From personal greeting to swift, exceptional care for my Tiguan service, special kudos to all Tiguan service, special kudos to all More