Leesburg Volkswagen - Service Center

Kristie Weeks and Christie Cooke both turned around what had been an unfortunate accident that occurred in your service department by arranging for the damage caused by your automatic car wash to be complet had been an unfortunate accident that occurred in your service department by arranging for the damage caused by your automatic car wash to be completely repaired. They also arranged to get me set up for a loaner car while they will be fixing and painting it. They're both great assets to your organization. Thank you! More

Been going to the VW Dealership for 6 years now and their service department is a 10 plus.!!!!!Christin was so good to work with and I appreciate her way of handling Senior Citizens. service department is a 10 plus.!!!!!Christin was so good to work with and I appreciate her way of handling Senior Citizens. More

This review is from someone who does not live local to this dealership. I brought my GTI in for an oil change and tire rotation for my road trip back home. As a waiter the service and comfort was great. this dealership. I brought my GTI in for an oil change and tire rotation for my road trip back home. As a waiter the service and comfort was great. More

I brought my 2023 GTI in for service because it was making a clicking noise that seemed to be coming from the clutch or transmission. The Jenkins service department fixed the problem, and they kept me making a clicking noise that seemed to be coming from the clutch or transmission. The Jenkins service department fixed the problem, and they kept me informed during the whole repair process. They also provided a courtesy car for the month that it took to diagnose the problem and fix the car. More

They tried hard to make sure I was happy. They were successful! Great Job! They were pleasant and punctual. They were successful! Great Job! They were pleasant and punctual. More

I have used them for several years for my 2002 Eurovan that I prize for the dimensions and usefulness for my large family, and intend to hold on to it, and they have made it possible. that I prize for the dimensions and usefulness for my large family, and intend to hold on to it, and they have made it possible. More

I arrived early for my appointment and was greeted and directed to wait in the service lounge. That area was very nice and a service rep completed my check in there. I watched as they took my vehicle in v directed to wait in the service lounge. That area was very nice and a service rep completed my check in there. I watched as they took my vehicle in video totaling what my vehicle looked like before the servicing started. A tech covered my seating and floor board before entering it to take it back for servicing....very cool. The service was successful and completed in a short time. I signed all my paperwork and was escorted to my vehicle. Great job, great experience More

Very helpful and on top of things. Facility is very nice. Waiting area is very comfortable and has free Starbucks coffee! Facility is very nice. Waiting area is very comfortable and has free Starbucks coffee! More

The sevice was wonderful. The staff were very courteous and very professionsal. Got my car back in a timely manner. The staff were very courteous and very professionsal. Got my car back in a timely manner. More

This visit was by appointment, was fast check in Cristina was very helpful and professional. was very helpful and professional. More