173 Reviews of Leesburg Volkswagen - Service Center
Horrible Service Department Took my 2014 Jetta there for service. The car was turning off while driving. they kept the car for two days and told me they had to reset the computer Took my 2014 Jetta there for service. The car was turning off while driving. they kept the car for two days and told me they had to reset the computer and it was done. Picked up my car and of course it shut off 2 miles from the dealer. Ended up taking my car to another dealer where I found out there was never any work done on my car at Jenkins, they charged me for no reason. Reported incorrect information on my carfax report TWICE! and found out they billed VW of America for service and parts that were never changed on my car. Not only that, they also bent my key and took them over 10 days to replace it! Stay Away! More
AMAZING SERVICE DEPT JEFF WESTBROOK AND STAFF Brought in my Daughters beautiful 2012 VW Jetta and my wife and daughter had the pleasure of having Jeff Westbrook the Service Manager take care of th Brought in my Daughters beautiful 2012 VW Jetta and my wife and daughter had the pleasure of having Jeff Westbrook the Service Manager take care of them,, I would like to say that he is fantastic repaired the problem right away help us out on another issue on a aftermarket wipers that my daughter bought that did not function properly, they put on VW Wipers works now excellent,, Washed both inside and out my daughters car of course my daughter was thrilled,,,What Dealer washes you vehicle now not any that I have been to,,, Well I would like to thank Jeff his Mechanic and the Staff for a 5 Star Service,, I will recommend Jenkins VW to all my freinds and family,, Thank you. Bobby and Lorie Keeler Eustis Fl More
Passat 2 yr service Jenkins is a very good company, service was excellent, Nick and a young lady in service department where most helpful. 6 years dealing with Jenkins n Jenkins is a very good company, service was excellent, Nick and a young lady in service department where most helpful. 6 years dealing with Jenkins no complaints. More
Great dealership Had a very pleasant experience at Jenkins vw. The staff was friendly and the waiting area well appointed. I would return to this dealer again. Had a very pleasant experience at Jenkins vw. The staff was friendly and the waiting area well appointed. I would return to this dealer again. More
courteous Our first visit was a good experience and based on it we will be taking our 2008 VW Beetle here from now on, rather than drive to Orlando for service Our first visit was a good experience and based on it we will be taking our 2008 VW Beetle here from now on, rather than drive to Orlando for service and parts.. More
Great save. I ordered tires online. The order and appointment wasn't showing. Nick and Doug worked out the issues . I ended up getting a better set of tires , an I ordered tires online. The order and appointment wasn't showing. Nick and Doug worked out the issues . I ended up getting a better set of tires , an alignment, and new wipers to my satisfaction. It could have gone bad but they gave me a better solution. More
Service for our jetta sportwagon We've been bringing our jetta here for service since we moved to the area. The warning light went on for the tires and we had the wipers replaced too. We've been bringing our jetta here for service since we moved to the area. The warning light went on for the tires and we had the wipers replaced too. In and out in an hour. Always great service. More
Recall and service All the people I came in touch with, especially Jeff in service, were friendly, helpful and went out of their way to get my problems solved. It was a All the people I came in touch with, especially Jeff in service, were friendly, helpful and went out of their way to get my problems solved. It was a good experience and I will go back for additional service when needed. Thanks. More
service Friendly atmosphere, good service rep( Jeff) and Chad- Technician, who knew exactly what was wrong with my car. There was no pressure to have the work Friendly atmosphere, good service rep( Jeff) and Chad- Technician, who knew exactly what was wrong with my car. There was no pressure to have the work done at Jenkens More
Service for my Jetta. Outstanding service!!!!! Nicolas' knowledge was excellent, he knew what was needed for my Jetta and ensured that they were carried out to my satisfact Outstanding service!!!!! Nicolas' knowledge was excellent, he knew what was needed for my Jetta and ensured that they were carried out to my satisfaction. Great Job!!!!!! Merry Christmas!!!!!!! More