173 Reviews of Leesburg Volkswagen - Service Center
Whenever I bring my car there for service it always has to go back the next day. It's never fixed correctly. 3 times it's been there and 3 times it's gone back each time the charge was at 1200.00 or more. to go back the next day. It's never fixed correctly. 3 times it's been there and 3 times it's gone back each time the charge was at 1200.00 or more. My opinion they can't screw in a light bulb. More
Very good experience every time that I have been to this volkswagen dealership and service and parts are also very good and all the employees are friendly volkswagen dealership and service and parts are also very good and all the employees are friendly More
Sarah & Jeff made my purchase possible, Sarah’s personality, knowledge of vehicles, commitment to the satisfaction of customer. Jeff a no nonsense financial officer with just the wave of a pen mak personality, knowledge of vehicles, commitment to the satisfaction of customer. Jeff a no nonsense financial officer with just the wave of a pen makes any agreement possible and DONE. To the satisfaction of me. Thank you! More
I have been with Jenkens Volkswagen wagon 11 years with 2 new Volkswagen and have had excellent service with all personnel and maintenance.Never had any complaints. Margaret B. new Volkswagen and have had excellent service with all personnel and maintenance.Never had any complaints. Margaret B. More
Had my car serviced and was very pleased today. My service advisor, Jeffery Lorenzo was very helpful and courteous. He kept me informed and the car was finished in a timely manner. In reviewing My service advisor, Jeffery Lorenzo was very helpful and courteous. He kept me informed and the car was finished in a timely manner. In reviewing my records, the service was by J. Dunbar. The car runs get! More
Dealership, bathroom and waiting area was clean and exceptional. Courtesy drive home with long. Wait time avoided was provided. High standard of workmanship and rapid completion of repair work was perf exceptional. Courtesy drive home with long. Wait time avoided was provided. High standard of workmanship and rapid completion of repair work was performed. More
Very poor service. Had an appointment for installation of high and low beams only to be told after waiting for 2 hours at the dealership that the parts were not there. Had an appointment for installation of high and low beams only to be told after waiting for 2 hours at the dealership that the parts were not there. was told the cost would be 800.00 after being quoted a price of 380.00. Told to come back the next day and the lights would be there. I did return the next and the lights were installed BUT they did not work because I now needed a left module at a cost of 800.00 and the part would arrive in 2 weeks. I paid my bill for the light installations and left the dealership. I will not be returning for nay repairs or purchases at this dealership. I felt very disappointed and unappreciated. More
I have been to tbis dealer for seven years! I noticed how you have improved your engagement with customers via streaming on videos. Good to learn! I noticed how you have improved your engagement with customers via streaming on videos. Good to learn! More
Clean and organized environment. Service was excellent. Everyone there was inviting and nice especially the receptionist, Christine Henry. What a team you have there. Service was excellent. Everyone there was inviting and nice especially the receptionist, Christine Henry. What a team you have there. More