Leesburg Volkswagen

40000 service Jeff was very helpful and informative. The ladies in customer service were also helpful and efficient. I appreciated the use of the loaner car so tha Jeff was very helpful and informative. The ladies in customer service were also helpful and efficient. I appreciated the use of the loaner car so that I could keep my other appointments. More

2013 vw jetta . i was happy to find a 2013 jetta in red and got approved in a day, for my spouce for a better car,.!!!! so your sales people did very good job a i was happy to find a 2013 jetta in red and got approved in a day, for my spouce for a better car,.!!!! so your sales people did very good job and so happy we came all the way up to leesburg More

New Tire Eric Strickland exemplifies EXCELLENT customer service. Very caring individual - very thorough and informative. Always extremely helpful. Goes that Eric Strickland exemplifies EXCELLENT customer service. Very caring individual - very thorough and informative. Always extremely helpful. Goes that extra mile in explaining the issues with my VW Beetle convertible. In addition, Tammy was extremely helpful in getting tire ordered and appointment set up. More

Service Very professional & courteous! Service was performed in a timely manner --all concerns were addressed! Was glad to see a familiar face to conduct my b Very professional & courteous! Service was performed in a timely manner --all concerns were addressed! Was glad to see a familiar face to conduct my business--Eric has always been so helpful! Nice dealership! More

Service experience I recently had an oil change at a local chain. Was told I needed a new oil pan and was quoted a price and explanation that I thought was outrageous. I I recently had an oil change at a local chain. Was told I needed a new oil pan and was quoted a price and explanation that I thought was outrageous. I contacted Jenkins by phone, explained my problem and got an appointment for 11:30 AM the next morning. I showed up very early at 7:00 AM , was taken immediately, got a full diagnostic, new oil pan ( at half the quoted price of the local chain ), and was on my way home before 11:00 AM . The service was great, waiting room was comfortable and included coffee, donuts and popcorn ! I almost hated to leave. More

Very pleased with service experience! A warning light appeared on the dashboard of our 3 year old Passat, which we had purchased at another Volkswagen dealership before we relocated. Jenk A warning light appeared on the dashboard of our 3 year old Passat, which we had purchased at another Volkswagen dealership before we relocated. Jenkins Volkswagen is in our new location and were very happy to help us, scheduling an appointment and updating us on the repair time and cost. We will continue to work with them in the future, go back to them when it's time for a new vehicle and definitely recommend them to our friends and family. More

Great service! Jeff and Tammy were so helpful and really took care of me. I have had a large number of problems with a different dealership and I had lost faith in V Jeff and Tammy were so helpful and really took care of me. I have had a large number of problems with a different dealership and I had lost faith in VW. They have helped restore that! More

Great deal and a solid automobile The only negative was being passed from one employee to another to help close the deal. At times I felt a bit pressured to make a deal right away, bef The only negative was being passed from one employee to another to help close the deal. At times I felt a bit pressured to make a deal right away, before I left the showroom. But, because the deal was so good and our terms were met, it turned out to be a wonderful experience. Great car. More

Great service From sales person to sales manager, finance manager everybody was great. Best service I ever had in a car dealer. From the minute you says what we wan From sales person to sales manager, finance manager everybody was great. Best service I ever had in a car dealer. From the minute you says what we want the sales person didnt waste time treat us like family and help us make are choice, once we decide which car we want we have the approval in less than 30. Great service. More

Car purchase My salesman was very polite, very on target with his knowledge of the vehicle. He made us feel very comfortable and more than explained everything to My salesman was very polite, very on target with his knowledge of the vehicle. He made us feel very comfortable and more than explained everything to us, making our purchase easier on us!!!! More