Leesburg Volkswagen

attentive,knowledgable,helpful as a team. we visited this dealer a year before and they were great in finding a car to fit our budget.this year we wanted an upgrade but we were afraid we were we visited this dealer a year before and they were great in finding a car to fit our budget.this year we wanted an upgrade but we were afraid we were still upside down on our first purchase and would be "stuck" for several more years of payments.the salesman who greeted us,mark Elliot immediately understood our concern,assured us he could find a fit for us and he and the Jenkins did exactly that in a quick,no hassle manner.we left in no time with a vehicle beyond our expectations and feeling like a member of the Volkswagen family! More

Washing car I think they always wash my car, it was a hit and miss job. I am 81 and do a better job than whoever did. Sure not a professional job!! I think they always wash my car, it was a hit and miss job. I am 81 and do a better job than whoever did. Sure not a professional job!! More

Great Experience, Excellent Customer Service! I had a really great experience with the staff at Jenkins Volkswagen, and would highly recommend them to anyone looking to purchase a Volkswagen. Q I had a really great experience with the staff at Jenkins Volkswagen, and would highly recommend them to anyone looking to purchase a Volkswagen. Quality product, & Excellent Customer Service!! Wynona, Kenny, & Scott made the "dreaded" purchase of a new vehicle, both fun & enjoyable. They made the process easy, from the initial greeting - to the test drive - to the negotiation - all the way through the finance paperwork, & after purchase follow up to ensure complete satisfaction. KUDOS to Jenkins on their Customer Service & for employing such a friendly & helpful staff! More

Amazing group! Sheriff Lowe was an absolute doll to work with! She was fun and patient and helped us secure the best deal! Special thanks to Kenny Hunter for all his Sheriff Lowe was an absolute doll to work with! She was fun and patient and helped us secure the best deal! Special thanks to Kenny Hunter for all his amazing help! Great dealership!!! Will absolutely be back :) More

Good experience, clean car at the end. The oil change was fine and the car was washed and vacuumed before it was returned. We looked at some of the new cars while the work was done but the The oil change was fine and the car was washed and vacuumed before it was returned. We looked at some of the new cars while the work was done but there was no pressure to buy anything. More

I Feel Like Family I showed up to the JENKINS VW LEESBURG lot on December 19th with no true intentions of doing something that day. When I arrived, the staff was so welc I showed up to the JENKINS VW LEESBURG lot on December 19th with no true intentions of doing something that day. When I arrived, the staff was so welcoming. I was met on the lot by a very friendly sales representative Jose Narvaez. He talked me through everything clearly and we together made a decision that this was something I could do. I went on and completed the purchase and left that evening. 3 WEEKS LATER ... I'm riding in my car and I'm just broken because after driving my PERFECT CAR for three weeks I figured out quickly that it was not what I was wanting or what I needed. I felt as if I had made a huge mistake, so I went back into the dealership and talked with Jose again. Him and his partner Sheriff Lowe helped me figure out my different options, worked with the financial people, and made sure that I was leaving with a car that I ABSOLUTELY loved. They let me work through the process on my own and they allowed me to make the decision for myself. I felt as if they were there to listen to my concerns, walk me through them step by step and never showed an ounce of distress, and never made me feel like I was being nuisance. I left that evening in a NEW car and felt like this weight was lifted off of my shoulders! THEY TOLD ME WHEN I LEFT, WELCOME TO THE FAMILY! IT WAS NICE TO LEAVE THINKING I WAS APART OF SOMETHING GREAT AND I WAS ABLE TO TURN TO THEM AT ANY MOMENT OF DISTRESS. TRULY FAMILY! GO SEE THEM!!! One of the questions asked if I was left alone for more than five minutes during my buying process and I was, but only at my request and only when they were fighting for me in the business office. More

I only went in to fix my tinted window! I had already bought a car from them in 2013. I was there to fix the tint on my rear view window. I was sitting in the customer service area watchin I had already bought a car from them in 2013. I was there to fix the tint on my rear view window. I was sitting in the customer service area watching TV when Sheriff approached me. At first I said, "no thank you", but then I changed my mind and said, "why not, let's see what the new models are like". Against my better judgement, I did test drive the newer model of my Jetta SE and fell in love. After several hours negotiating, I did decide to lease the new car. I probably should not have, but I love the updated version om my new Jetta. The sales department were persistent, however, they were also extremely polite and professional. The only reason why I decided to even check out the new cars was because of Sheriff. She was sweet, well-mannered, and over-all her demeanor was impeccable. I always felt she was honest and sweet. I would buy a car from her again! More

Pleased Very pleased working with everyone regarding the service of our old Jetta and the purchase of the new one. The only thing I can say negative about Very pleased working with everyone regarding the service of our old Jetta and the purchase of the new one. The only thing I can say negative about your place is all of the calls I received from various sales people wanting me to come in and trade my Jetta while it was either in service or just after service. I did not like this tactic. More

Very good It was a very good experience to help her he was awesome and great customer service person I appreciate all the help that he help us to get into a ne It was a very good experience to help her he was awesome and great customer service person I appreciate all the help that he help us to get into a new car More

fit me in the schedule Friendly. Worked with me to fit me in the schedule. Let me know current service expectations and costs as well as future service expectations. Thanks! Friendly. Worked with me to fit me in the schedule. Let me know current service expectations and costs as well as future service expectations. Thanks! More