Leesburg Volkswagen

Excellent service We were very impressed with the customer service at Jenkins Volkswagen. Even before heading to the dealership we had received a personalized letter fr We were very impressed with the customer service at Jenkins Volkswagen. Even before heading to the dealership we had received a personalized letter from Kenny the GM with a hand written note. This caught our attention and we headed there that following weekend. From the time we arrived we were met as we exited the vehicle by our sales associate Sheriff. She was very helpful, knowledgable and accommodating. At no point did we feel pressured or uncomfortable. We were able to browse at our leisure and once we had questions she was available immediately and came with recommendations while answering all our questions. Sheriff was able to find us a wonderful vehicle (convertible beetle) and make sure we were completely satisfied. The smallest details were covered and the surprise goody bag was an excellent added touch. We were even provide a tour of the facility with introductions to service, sales and many other areas. The finance department was a quick and smooth interaction. I've never had such a smooth and pleasant car buying experience and would definitely recommend this dealership and associate for the personal level of attention we were provided. More

Great car buying experience I could not have been more pleased with the car buying experience I enjoyed yesterday at Jenkins Volkswagen in Leesburg, Fl. Kudos first to my salespe I could not have been more pleased with the car buying experience I enjoyed yesterday at Jenkins Volkswagen in Leesburg, Fl. Kudos first to my salesperson, Chris Mealor, whose value added presentation was instrumental in leading to a successful outcome. Scott Wilhelm, Chris' sales manager , was able to answer a critically important contractual question for me. Patrick, in finance, spelled out nicely all my extended warranty options, and gave a clear and concise synopsis of each page of the contract I was asked to sign. Altogether a great customer service oiexperience at a dealership I would highly recommend to others. More

The best experience possible! This is was the most comfortable and easiest car deal I have ever done! I got a VW Passat at Jenkins and Mark Elliott was so good at keeping my nerves This is was the most comfortable and easiest car deal I have ever done! I got a VW Passat at Jenkins and Mark Elliott was so good at keeping my nerves at bay, and working with my preapproval it felt like I was working with my family instead of a business. Truly a great transaction, I have had two cars from them personally, and will continue to do so in the future! More

Love my beetle Chris was so personable. I felt so at ease working with him. A dreaded experience was complete pleasurable because of his personality. Thanks Chris Chris was so personable. I felt so at ease working with him. A dreaded experience was complete pleasurable because of his personality. Thanks Chris. Plus my dream car was bought! 2010 Beetle Convertable. Pecfect car for my lifestyle. Many Blessings Chris. More

Sales Consultant Sheriff Lowe I recently bought a car from Sheriff. I had a personal issue that required a device to be put in my car in order to get my license reinstated. But ho I recently bought a car from Sheriff. I had a personal issue that required a device to be put in my car in order to get my license reinstated. But how could I drive the car to have it installed if I don't have a license? Sheriff to the rescue, she took time out of her day to put a dealer plate on and drive the car to the installation shop. I don't know many sales agents that would've done that. She's very trustworthy, returns calls and even calls to see how your new car is doing, I can't speak about other agents there because I didn't deal with them, but I can speak about her. If you're looking for a car look no further. I'll be telling anyone I know who's looking for a car to call her. I'm giving the dealership an excellent rating largely based on her. More

Sales & Customer Service Despite initially not having a great experience with a customer service issue, I was pleasantly surprised by the response from management to solve my Despite initially not having a great experience with a customer service issue, I was pleasantly surprised by the response from management to solve my issue. More

Love my 2017 VW Jetta I have owned 3 Nissan vehichles and was told that I would be promised another if I was consistent on my payments, however this was not the case. My fr I have owned 3 Nissan vehichles and was told that I would be promised another if I was consistent on my payments, however this was not the case. My friend took me to VW in Leesburg where she bought her car and the same gentleman who worked with her happened to be there! ( MARK ELLIOT) Let me just say he really made my day because I walked out with a new 2017 VW Jetta with all the features I wanted and it's a better made car ! I love love love driving it! I will NEVER own another Nissan and Mark has a new client because I love VW! They really care about people. With this hurricane approaching Florida , Mark even called to check on me and my friend to make sure we are ok!!! Now that speaks volumes! Thanks to Mark and Leesburg VW!! Now if you are reading this , go see Mark and bring home your new ride! You won't be disappointed! More

Awesome and drama free! Sheriff Lowe deserves all 10's. Her hospitality was superb! The whole car shopping divergence wa5d awesome..The white Jenkins team made me feel line f Sheriff Lowe deserves all 10's. Her hospitality was superb! The whole car shopping divergence wa5d awesome..The white Jenkins team made me feel line family. More

Excellent Customer Service I was extremely pleased with the dealership and my consultant Chris Mealor. I would recommend Chris and the dealership if you are looking to purchase I was extremely pleased with the dealership and my consultant Chris Mealor. I would recommend Chris and the dealership if you are looking to purchase or lease a new Volkswagen. More

Easy and pleasant Sheriff was great! She answered all my questions quickly and promptly. Everyome there was friendly and helpful, it was definitely worth the drive from Sheriff was great! She answered all my questions quickly and promptly. Everyome there was friendly and helpful, it was definitely worth the drive from Jacksonville. Thank you! More