Lee's Summit Honda

Not honest I called the service department before I took my car to the service for replacing timing belt and water pump. They told me a wrong price over the phon I called the service department before I took my car to the service for replacing timing belt and water pump. They told me a wrong price over the phone $100 less. My mechanic gave me a slightly less estimate but he had to order the parts from Honda and because of the waiting time I decided to go to Honda. If I knew they are going to charge me $100 more, I would have taken my car to my mechanic even if I had to wait a few more days. Honda found some issues while my car was being serviced and they charged me for the extra work for another $750. If I took it to my mechanic it was much less but I had no choice at that point. I don't belive it was a honest mistake that they gave me a lower estimate over the phone. The estimate was for Civic but not for Accord. I told them my model is Accord. VERY DISAPPOINTED. More

WONDERUL, HARDWORKING KNOWLEDGEABLE, STAFF WHO ARE THE BEST! I have given Lees Summit Honda in Lees Summit the highest rating because they deserve it. It's been a LONG time since I have had the opportunity to w I have given Lees Summit Honda in Lees Summit the highest rating because they deserve it. It's been a LONG time since I have had the opportunity to work with a dealership that has a moral compass. My deal took approximately one week to complete, and during that time, all of the guys who were working with me, never gave up. I am particularly impressed with Charbel Bichara, one of the Finance Managers. He is one smart, hardworking, classy guy, who knows financing and how to treat customers. Men and women who walk into a dealership, are just more than numbers, and Lees Summit Honda never viewed me as a set of "numbers." To them, I was a real client. I also want to thank Don and Michael who worked jointly as a team to make me a HAPPY CUSTOMER. I LOVE MY NEW HONDA CIVIC Si. If you want a dealership who will blow you away with service, go to Lees Summit Honda on Colbern Road. You will NOT regret it. More

Outstanding service! Service people were more than helpful, very professional to fix my navigation. I had to replace my battery in my Honda, radio & navigation would not Service people were more than helpful, very professional to fix my navigation. I had to replace my battery in my Honda, radio & navigation would not operate after that they fixed it with the code required and also provided me the code for future reference. More

Excellent Service! I have bought many cars during my lifetime. This was by far the best experience. I was treated well by their professional staff. From the moment I arr I have bought many cars during my lifetime. This was by far the best experience. I was treated well by their professional staff. From the moment I arrived at the dealer, until I bought my car. Even though I am a little old lady, I was treated like a princess! Was my chair comfortable, did I want something to drink...etc. I was not let alone for long periods of time while I waited and wondered where my sales person was and what was happening. I was made to feel like I was very important. I love my vehicle. It is very comfortable and with all the options. I feel very secure in it and I am sure it will take car of me this winter. I ran into another lady at the mall the other day while I was walking in and she was parking her Outback. I asked her how did it handle in the winter? She said she had it for two years so far and has not had any problem with it and it is a BEAST in the winter. Her comments made me smile. The car is great and so was the dealership! I plan on keeping it for a long time. I am very proud of it and also I am enjoying all the options that make it so comfortable and fun to drive. Importantly I also feel very safe in this vehicle. More