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Lee Nissan - Service Center

Wilson, NC

4.7
130 Reviews

130 Reviews of Lee Nissan - Service Center

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August 14, 2024

Was not a good experience. Went in for warranty for my door side handle on my 2023 frontier and after showing them exactly how it happened since I have proof of several other i More

by sparksgn95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Kubas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you for the review. We take all feedback seriously and I am going to speak with our Service Manager about this. I hate that the experience has caused us to lose your confidence, but we will use it as a learning opportunity to ensure that the same issue does not happen again. If there is any way of rectifying the situation, please do not hesitate to reach out to me directly. Best Regards, Aaron Conover Owner Loyalty Manager Lee Nissan (252) 237-4400 ext 309 aaron@leenissan.com

August 14, 2024

It's a very nice place the people are so kind and nice. . we absolutely love Patrick. More

by TERRALITTLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you so much for the review! We love Patrick as well!

August 09, 2024

Great customer service, best service technicians. The service advisor are professional, knowledgeable and respectful of time. More

by joeandcynthia2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Purnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Sammartino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you for the wonderful review!

August 08, 2024

The service team is always very friendly and I like that they explain everything to you before performing the service More

by jmdahl7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Oct 12, 2024 -

Lee Nissan responded

Thank you for the wonderful review! I will let them know that them doing so is definitely appreciated

August 08, 2024

My service was done early before my appointment time. I was very pleased. And my car was cleaned More

by BOONEKEMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Oct 12, 2024 -

Lee Nissan responded

We are happy to hear that we were able to be as efficient with your time as we were.

August 08, 2024

Lee Nissan provides excellent customer service and car service. I highly trust them with my vehicle . More

by EJEBRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Solomon
Oct 12, 2024 -

Lee Nissan responded

Thank you for taking the time to leave a wonderful review!

August 07, 2024

The service is always easy to schedule. They are prompt and thorough. Very friendly and explain everything. More

by EMTEE1957
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : viola was so friendly
Oct 12, 2024 -

Lee Nissan responded

We are happy to hear that you have always had an easy experience in scheduling your appointment. We look forward to continuing to assist with any automotive need that you have.

August 06, 2024

Have 11 years of experience with Company. Good Customer Service. Will continue to use them More

by CAMYERS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you so much for your continued loyalty!! We are always available to ensure that any automotive needs that you have are taken care of.

August 05, 2024

Very pleasant experience drove right in like they was just waiting for me no problem good experience More

by natvarfamily1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you for the wonderful review!

August 05, 2024

They all treated me as I was some one special , and with me that goes along ways they took care of things in a timely matter. More

by morgan.john429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

We look forward to the next opportunity to assist with any automotive need that you have! Have a wonderful week!

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