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Lee Nissan - Service Center

Wilson, NC

4.7
130 Reviews
Call Service Center (252) 237-4400

130 Reviews of Lee Nissan - Service Center

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October 11, 2024

they were very helpful and courteous explained everything that was done i need brake service i will do later More

by patricia27807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Lee Nissan responded

Thank you for the review! We hope you have a wonderful day and look forward to getting those brakes taken care of for you.

October 09, 2024

They weren’t trying to help me unless I spent thousands of dollars in which I stated I’m very low income so there’s no way possible I could purchase a whole new vehicle or very expensive parts .. I went to More

by DAJAHAYANNA442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Kubas
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Sammartino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Lee Nissan responded

Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or inconvenience you faced during your visit to our dealership. It is always our goal to provide exceptional service and support to all customers, regardless of their budget. We understand how important it is to find cost-effective solutions, especially when unexpected repairs arise. It’s disappointing to hear that we did not meet your expectations and that you found another dealership that better suited your needs. Your feedback is invaluable, and we will use it to improve how we approach situations like this in the future. If you would like to discuss your experience further or provide additional details, please feel free to reach out directly. We would appreciate the opportunity to make things right and better serve you in the future. Thank you again for your honest feedback. Best Regards, Aaron Conover Owner Loyalty Manager Lee Nissan (252) 237-4400 ext 309 aaron@leenissan.com

October 05, 2024

Took car to get a diagnostic which was done and I thoroughly explained what was going on with the car. Was told I had a few issues with other things, but didn't even fix my initial problem that I was More

by claymoney252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Kubas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lee Nissan responded

Clay, Thank you for taking the opportunity to leave a review. We take all feedback seriously and I would like to set a time to speak with you about your service visit to learn a little more about what transpired. I know there were some things that we could not do because we would needed the specialty tools that Hyundai has. I can be made available at your convenience for that conversation. Best Regards, Aaron Conover Owner Loyalty Manager Lee Nissan (252) 237-4400 ext 309 aaron@leenissan.com

October 04, 2024

Took way too much time and uncertain all requested services were performed. I probably will consider alternative provider. More

by rapsflory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Purnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kubas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lee Nissan responded

Thank you for taking the opportunity to leave a review. We take all feedback seriously and I would like to set a time to speak with you about your service visit to learn a little more about what transpired. I can be made available at your convenience for that conversation. Best Regards, Aaron Conover Owner Loyalty Manager Lee Nissan (252) 237-4400 ext 309 aaron@leenissan.com

October 04, 2024

Easy and quick and professional-easy and quick and professional-easy and quick and professional More

by deerxing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lee Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

The service people really take care of the customer. Their attitude is to put the customer first. More

by SOVERHOLT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Lee Nissan responded

Thank you so much for leaving a review!

September 27, 2024

Service appointment was easy to schedule. The staff was courteous and kept me informed of service needed. More

by moorexthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lee Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 24, 2024

All was well, friendly people, great environment, fast service, great service place was very clean!! More

by joseayanez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lee Nissan responded

Thank you for taking the time to leave a review for us at Lee Nissan. We're happy we could meet your expectations!

September 24, 2024

Wonderful quick service! Great customer service! I don't have anything negative to say about the service provided at Lee Nissan More

by susanaj2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lee Nissan responded

We're so glad that we were able to go above and beyond your expectations!

September 20, 2024

Awesome place! The People are so nice and knowledgeable. Sabrina was amazing. They took care of my needs and am completely satisfied More

by rwunc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina
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Oct 10, 2024 -

Lee Nissan responded

Sabrina is an absolutely integral part of the team and we are so blessed to have her here. We passed along your comments and look forward to assisting you again with any automotive need that you may have!

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