Lee Johnson Mazda of Seattle

Pleasurable experience purchasing a new car In the past we have had several unpleasant experiences when purchasing a new car. It is completely different from the sale to the service at Universit In the past we have had several unpleasant experiences when purchasing a new car. It is completely different from the sale to the service at University Mazda. Not only do we like the cars, we enjoy and appreciate the respectful and caring manner we receive. We feel we have great transportation in that we own a new CX5 and a fun to drive Miata. This was our third purchase from University Mazda. More

Pleasant They completed standard service work within their time estimate. All the employees I interacted with seemed happy and were pleasant to talk with. Th They completed standard service work within their time estimate. All the employees I interacted with seemed happy and were pleasant to talk with. They did a good washing of our cars when service work was completed. More

No hassle and straightforward. Visited University Mazda to test drive the Mazda 6. Ken was very helpful and answered all of our questions. Not pushy and offered any help we needed o Visited University Mazda to test drive the Mazda 6. Ken was very helpful and answered all of our questions. Not pushy and offered any help we needed over the next week when we were considering a purchase. The purchase was pain free and couldn't have gone better. More

Epitome of customer service excellence! We live across town and specifically come to this location as the department is great to work with and always a great experience! Thank you! We live across town and specifically come to this location as the department is great to work with and always a great experience! Thank you! More

Outstanding service! Worked with University Mazda via the Costco Auto Program and found their service to be outstanding! Sales staff is friendly and no hassle! I had a g Worked with University Mazda via the Costco Auto Program and found their service to be outstanding! Sales staff is friendly and no hassle! I had a great experience! More

Always an amazing experience. All departments in this dealership are great! The sales team works closely with you to find exactly what you're looking for. They don't pressure you i All departments in this dealership are great! The sales team works closely with you to find exactly what you're looking for. They don't pressure you into buying a car, so you can take your time looking around. All my questions were answered thoroughly and with a smile. This is the best place to buy a car if you want a team that will do everything in their power to get you in the car that you want. You will receive excellent customer service from sales, management, and finance. More

On Time Service completed accurately and quickly. Staff responsive at all levels. I've been using University Mazda since my car was new and will continue do Service completed accurately and quickly. Staff responsive at all levels. I've been using University Mazda since my car was new and will continue doing so. More

Keepin’ me Zoomin’ University Mazda’s service professionals are top- notch. Appointment times are super precise. Always ready for me when I arrive and wait times are ver University Mazda’s service professionals are top- notch. Appointment times are super precise. Always ready for me when I arrive and wait times are very reasonable. They get the job done right the first time, friendly, courteous, knowledgeable and willing to go the extra mile to assist me in getting my automotive needs met! The dealership is clean and they always do a pretty good job of washing and vacuuming my car before returning it to me. They’ve also given me a loaner when I needed one. Yay team!!! More

Thanks Great service, however labor prices are way too high. Appreciate the attention to detail and customer service. Nothing more to add, since not much el Great service, however labor prices are way too high. Appreciate the attention to detail and customer service. Nothing more to add, since not much else to say. More

Great customer service I went in late on a Saturday to check out a used suv. The salesman had the vehicle waiting to test drive and then allowed me to drop him off and take I went in late on a Saturday to check out a used suv. The salesman had the vehicle waiting to test drive and then allowed me to drop him off and take it by my home to show the family. This helped as the whole family was sold on it after. They made it easy to feel good about purchasing the vehicle and even took care of something small the next week free of charge. Very happy with the experience. More