Back

Lee Johnson Mazda of Kirkland

Kirkland, WA

4.8
239 Reviews

11845 NE 85th

Kirkland, WA

98033

Directions

By Type

Showing 239 reviews

September 26, 2023

Currently working through an oil consumption protocol with my 2017 Sorento. They have been very helpful getting me in so that all the protocol steps are done before my warranty expires. Both Nick and Jim More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mercier, Nick Brown
September 23, 2023

Went to dealership to get software updates installed. Their service department is great! A pleasure to work with. I was impressed by their service and friendliness. More

by seajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerstain
September 14, 2023

Purchase of our Kia EV6 GT went quickly and smoothly. Yesterday, I brought the car in for a service bulletin/software update. Super friendly and sharp service advisor (Jim Mercier) who gave me an accurat More

by russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mercier
September 12, 2023

When we called about an apparent dead battery, Johnny got us right in. The techs discovered the battery was fine. The problem was that we had somehow turned on the dome light and it was draining the battery More

by markj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
September 10, 2023

always professional, courteous and friendly. Questions are answered honestly. Their service department is great! A pleasure to work with the team at LJ. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
September 01, 2023

Always receive outstanding service! I arrived a little early but, no problem. I was taken care of right away. Always peace of mind as I know trained professionals are working on my c More

by angelcare3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schlachter
August 25, 2023

Top notch service every time! I arrived almost 30 minutes before my appointment and they got me right in. More

by Dj-caz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Rodriguez
August 18, 2023

Nick was able to answer all our questions concerning the purchase of our 2023 Bolt and kept us informed exactly as promised. Dave Cook More

by David Cook
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick, Pete Berkey
August 04, 2023

The Kia service team is awesome! Thank you Jim, Nick and Kirsten! One of the back passenger windows on our car was broken out the day before we were leaving for a driving vacation an More

by Margo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Nick, Kirsten
August 02, 2023

Just Wow, I can say I got New car just because of this dealer. They never pushed for car sale. Rrsolved all queries. And helped me get my car in my unique situation..Angilo your are really one of the best More

by RAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANGILO