Lee Johnson Mazda of Kirkland
Kirkland, WA
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Currently working through an oil consumption protocol with my 2017 Sorento. They have been very helpful getting me in so that all the protocol steps are done before my warranty expires. Both Nick and Jim with my 2017 Sorento. They have been very helpful getting me in so that all the protocol steps are done before my warranty expires. Both Nick and Jim have been great! More
Went to dealership to get software updates installed. Their service department is great! A pleasure to work with. I was impressed by their service and friendliness. Their service department is great! A pleasure to work with. I was impressed by their service and friendliness. More
Purchase of our Kia EV6 GT went quickly and smoothly. Yesterday, I brought the car in for a service bulletin/software update. Super friendly and sharp service advisor (Jim Mercier) who gave me an accurat Yesterday, I brought the car in for a service bulletin/software update. Super friendly and sharp service advisor (Jim Mercier) who gave me an accurate estimate of the time. Perfect! More
When we called about an apparent dead battery, Johnny got us right in. The techs discovered the battery was fine. The problem was that we had somehow turned on the dome light and it was draining the battery us right in. The techs discovered the battery was fine. The problem was that we had somehow turned on the dome light and it was draining the battery overnight. While we were there, they saw we had a six month service scheduled in about 10 days, so they offered to do that too. All went well and we are back on the road, thanks to Johnny and the crew! More
always professional, courteous and friendly. Questions are answered honestly. Their service department is great! A pleasure to work with the team at LJ. Questions are answered honestly. Their service department is great! A pleasure to work with the team at LJ. More
Always receive outstanding service! I arrived a little early but, no problem. I was taken care of right away. Always peace of mind as I know trained professionals are working on my c I arrived a little early but, no problem. I was taken care of right away. Always peace of mind as I know trained professionals are working on my car. The employees are always courteous and friendly, and I'm a woman. Not the same experience some of my gal friends experience at other dealers. I wouldn't consider taking my car anywhere else as I've built up trust over the years. More
The Kia service team is awesome! Thank you Jim, Nick and Kirsten! One of the back passenger windows on our car was broken out the day before we were leaving for a driving vacation an Thank you Jim, Nick and Kirsten! One of the back passenger windows on our car was broken out the day before we were leaving for a driving vacation and they were able to get it repaired that same day! Excellent team. More
Just Wow, I can say I got New car just because of this dealer. They never pushed for car sale. Rrsolved all queries. And helped me get my car in my unique situation..Angilo your are really one of the best dealer. They never pushed for car sale. Rrsolved all queries. And helped me get my car in my unique situation..Angilo your are really one of the best sales Personal i have ever met..thanks alot. More