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Lee GMC Truck Center

Auburn, ME

4.4
129 Reviews

819 Center St

Auburn, ME

04210

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Showing 129 reviews

December 17, 2024

Derek was an amazing salesman who seemed very genuine. Very easy to deal with and quick! More

by anselkipp6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek plourde
Dec 17, 2024 -

Lee GMC Truck Center responded

That certainly sounds like Derek! Thanks very much!

October 08, 2024

It was a quick and easy process, TJ our salesman was excellent. Met all of our needs and very knowledgeable on the vehicle and explained it well. I would recommend this dealership to anyone looking for More

by Artg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ salesperson , Joe Parker
Oct 08, 2024 -

Lee GMC Truck Center responded

You are most welcome! Thank you as well for your recommendation!

September 06, 2024

My truck went in for a noise in the engine, state inspection and oil change but was at lee for 2 and half months waiting on parts that they lied to me about first saying they had one and waiting on a More

by bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILL MENKE (EXECUTIVE PARTNER), Shane Manson
August 11, 2024

Derek was very helpful and knowledgeable. Made the process of buying our new truck very smooth. Dylan in finance was also very helpful. Great customer service. More

by Dionne4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with Derek Plourde and Dylan on finance, great experience , Josh Cannady, Joe Parker
Aug 12, 2024 -

Lee GMC Truck Center responded

Excellent news. Thanks for sharing!

July 27, 2024

Great customer service at this GMC dealership, Derek went above and beyond getting me in the truck I wanted More

by AndyM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Plourde, Joe Parker
Jul 29, 2024 -

Lee GMC Truck Center responded

Thank you so much for sharing your experience!

July 22, 2024

My truck has been at this dealership for a month for warranty repairs. They are the worse. Let me explain. My truck is my life I am a contractor, so that means I use my truck daily. So they were repairi More

by bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Manson
Jul 23, 2024 -

Lee GMC Truck Center responded

Bryan, thank you for providing us with your feedback. We can certainly understand the frustration that comes with having to wait for a back-ordered part. While the wait times are getting better, they are certainly not any where near where we would like them either. We are glad we were, once again able to speak with your wife recently and update her. We have called multiple times to check on the status of the ordered part and will call you again once the part arrives here. Thank you again.

April 26, 2024

Clean, courtesy, thoughtful and professional staff best describes this dealership. My wife and I were pleased with our reception at my first visit to this auto dealership. They were efficient and got us to More

by dmr.497584
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Plourde & Joe Parker , Bill Menke, Mike Clements, Jeff Cote, Shane Manson, Josh Cannady
Apr 29, 2024 -

Lee GMC Truck Center responded

You are most welcome!

February 21, 2024

My recent GMC Sierra purchase was easy and the sales personnel were courteous and very helpful. More

by jat7520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ in sales guided me through the process with professionalism and courtesy.
Feb 21, 2024 -

Lee GMC Truck Center responded

That is wonderful to hear. Thank you.

February 11, 2024

Working with Don L was great. Awesome experience at Lee. Love my 2024 SLT. Highly recommend LEE More

by ssanborn25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Laclair
Feb 12, 2024 -

Lee GMC Truck Center responded

That is wonderful to hear! Thank you so kindly for sharing.

December 14, 2023

Three weeks ago I took my 2020 Sierra SLT Diesel truck to Lee GMC due to an check engine light. I had my old changed, tires rotated, and diagnostics for the check engine light. The diagnosis was a bad glow More

by mcgonagles
Service Time
Recommend Dealer
No
Employees Worked With
Zach and the service Techs were kind and respectful. The manager was inconsiderate and rude.
Dec 20, 2023 -

Lee GMC Truck Center responded

Thank you for taking the time to provide us with your feedback. As we have discussed with you the glow plug we received from the manufacturer was defective and may have caused additional damage. We would like to investigate to determine exactly what the issue is so we can get you back on the road. Our service director Shane Manson is planning on calling you shortly to attempt to make those arrangements.”

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