Lee Chrysler Dodge Jeep

They were friendly, efficient and knowledgeable about the repairs I needed on my car. They also explained in plain language every repair so I could understand them & know what to look for the next time I mi repairs I needed on my car. They also explained in plain language every repair so I could understand them & know what to look for the next time I might need service! More

It is always good when you take your vehicle in for service and the employees recognize you even when it has been some time since your last visit. service and the employees recognize you even when it has been some time since your last visit. More

Had a great experience with the salesman and the finance department. The deal I had was awesome! I really appreciate the hard work of the whole staff. department. The deal I had was awesome! I really appreciate the hard work of the whole staff. More

Great service and communication throughout the appointment! They picked me up from work when my vehicle was completed. appointment! They picked me up from work when my vehicle was completed. More

They have been great, Jay and Chris was very helpful. And I love my new truck. And I love my new truck. More

I've bought 2 new vehicles from this location and they have always provided great service. I'll continue to go there for service. have always provided great service. I'll continue to go there for service. More

Great experience! No high pressure sales tactics, negotiated a fair deal and honored it. I put in a factory order for exactly what I wanted and that is what I received No high pressure sales tactics, negotiated a fair deal and honored it. I put in a factory order for exactly what I wanted and that is what I received, no unwanted dealer add-ones. Very satisfied with the helpful sales and finance staff! They kept me informed of the progress on my order and were to easy to work with. Best vehicle buying experience I’ve ever had🙂 More

Very friendly staff. Clean pleasant waiting area. Service performed in a timely manner. well satisfied Clean pleasant waiting area. Service performed in a timely manner. well satisfied More

Sandra & her entire staff are very friendly & knowledgeable. I would recommend the dealership to everyone! knowledgeable. I would recommend the dealership to everyone! More

I took my 2007 dodge r diesel to Lee to service the AC. They did a diagnostic and told me so and so had to be done which came up to about 2k .i was called Saturday to pick up the truck but was out of town They did a diagnostic and told me so and so had to be done which came up to about 2k .i was called Saturday to pick up the truck but was out of town so I picked it up Monday morning. Pays them and before I could leave the lot I had to walk back in to ask them why is the truck still blowing hot air .. the response was well it blew cold Saturday. So with nothing done about it after complaining and asking why to know answer. I left with the attitude that I had for from William who was handling my truck down to Derek Brown who is his boss who is very unprofessional and no skills in customer service at all .I carried my truck to another Chrysler dealership National to get a diagnostic and was told that dye that was still in my AC line and I had to have it and serviced removed. I explained to them what happened and where so they fugue they could get a PO for the work they had to redo from Lee .. but from July of last year til now they have ducked my calls and visits as well done the same to National employees down to the service manager there when they called to resolve the issue . The part that was replaced by Lee was intact but the leaving dye in my system charging Freon in the system and claiming the issue was fixed had to be done over . I had to pay another dealership to do what I payed Lee Chrysler to do all over . For them to tell National no and fie me to call and once I did told me the same thing even with the paperwork we have to show that the work had to be done over. Been a customer at Lee Chrysler since 2008 also bought a couple vehicles from them and to be treated like this is absurd and totally unprofessional. There are good people that work there I can say Mr Jimmy ,Dylan Lamm, Tiffany Upchurch , Chris ,Ronnie and a few more of service people in the back have been awesome from the day I stepped in there in 2008 but I will never set foot in there again for any vehicle . Derek Brown needs answer management and customer service skills matter of fact basic human right and wrong kinda skills and so do Sandra who would say she wasn’t in the office and I would be sitting on the lot watching her go to lunch and come back . That’s the type of games they played until I he warranty on the work done ran out . Played phone tag and stop by visits for a year to nothing being done or seeing her like she agreed to work it out . National dodge got a taste of what I have been goin through.. very unprofessional.. rude and downright shady if I can quote it correctly. It doesn’t matter if cost me 5 ,6 , 7 thousand or more to get the 8 to 9 hundred dollars back from them ..it’s jus the principle of the matter to me. They were dead wrong on how they handled me and the situation and to have been a customer that long to be told I’m not gonna correct or fix the problem that was caused b them for me to have to pay twice to get the same thing fixed . I have the paperwork jus like each of the dealerships do .. so to court it is 🤷🏾‍♂️ More