
Lee Chrysler Dodge Jeep
Wilson, NC
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196 Reviews of Lee Chrysler Dodge Jeep
Superior Customer Focus I had a very superior customer service experience at Lee Chrysler when my still under warranty back up camera became defective. My warrantied part wa I had a very superior customer service experience at Lee Chrysler when my still under warranty back up camera became defective. My warrantied part was ordered and replaced very sufficiently. Most of all, I appreciated the treatment I received when my part delivery was late, but the service advisors gave me a loaner in order for my to conduct my daily activities until my repairs were complete. Thank you for your superior customer focus every time!!! More
Recall work done with speed and to the point Recall for computer control analysis. To make the truck function properly if further computer control modules need to be changed for proper vehicle op Recall for computer control analysis. To make the truck function properly if further computer control modules need to be changed for proper vehicle operation while operating your vehicle. More
Unhappy with the service this time Had a computer failure. Was unable to get a loaner because they said it was safe to drive while parts were being ordered. Left the dealership and th Had a computer failure. Was unable to get a loaner because they said it was safe to drive while parts were being ordered. Left the dealership and the seat belt buzzer was going off continually. Called the dealership and they said to return the vehicle when I told them to also do an oil change while it was there. They finally gave me a loaner to drive. When the service was completed, I was called and told to pick it up after 4:00 P.M. I told the service manager that I would have to pick it up in the morning so he said, "Enjoy your loaner." which I though was very rude. I went to pick up my vehicle and the computer was fixed but the oil change was not done. Had to wait another hour for that to be completed. Was not charged for the oil change. When I got home, the back floor had parts that were changed and the oil change sticker was not updated on the front windshield. More
Best dealership on the east coast I want to thank Dylan and Derek for you team effort, you beat 2 competitors the overnight papers were very timely, delivery was right on time. It was I want to thank Dylan and Derek for you team effort, you beat 2 competitors the overnight papers were very timely, delivery was right on time. It was a pleasure doing business with your dealership and would highly recommend shoppers to visit your great dealership .I'll be back. God bless John choquette. More
Good experience Sales consultant Austin Denton was friendly and more than accommodating in helping us choose our new vehicle! It was very easy to communicate with him Sales consultant Austin Denton was friendly and more than accommodating in helping us choose our new vehicle! It was very easy to communicate with him and I appreciate the time he took to help us. Thanks Austin! More
Service dept. Always great service at Lee. They have never disapointed. I wouldnt have my jeep serviced anywhere else. They are quick, thorough and helpful every ti Always great service at Lee. They have never disapointed. I wouldnt have my jeep serviced anywhere else. They are quick, thorough and helpful every time. More
Routine maintenance I went in for a routine oil change. The service and staff were fast and courteous. They also made me aware of a factory recall that I didn’t know abo I went in for a routine oil change. The service and staff were fast and courteous. They also made me aware of a factory recall that I didn’t know about and took care of it . More
Great experience My salesman Dylan Lamm was great. He was so helpful in my purchase he knew a lot about the vehicle very friendly and never pressured me to buy. I will My salesman Dylan Lamm was great. He was so helpful in my purchase he knew a lot about the vehicle very friendly and never pressured me to buy. I will definitely buy from them again. More
Great Experience Customer service at your dealership has been great! They are very nice and know what they are doing! I've been very satisfied every time I have dealt Customer service at your dealership has been great! They are very nice and know what they are doing! I've been very satisfied every time I have dealt with them. More
Wonderful experience! Everyone was super friendly!!! Jay and Matt were amazing and never once made me feel pressured into anything, like at most dealerships. They answered Everyone was super friendly!!! Jay and Matt were amazing and never once made me feel pressured into anything, like at most dealerships. They answered every question I had and more! They made you feel like you were a friend coming to visit! My husband and I BOTH left with new cars that day! Hands down best customer service around! More