Lebanon Ford - Service Center

Friendly prompt service. Felt appreciated and taken care of. I trust the people at this dealership to do a first class job. Prices are fair and reasonable. I bring all of my service here because of the abov of. I trust the people at this dealership to do a first class job. Prices are fair and reasonable. I bring all of my service here because of the above, and because I can talk to people who know what they are doing. The service manager is available to talk to if I need something beyond the normal routine. He will take the time to check into your questions and give you the best plan to help decide the best approach you want to take in caring for your vehicle. My Focus has 169,000 miles and is cared for just like a new one. Thanks! More

I have been a customer of Lebanon Ford for many years, and always feel welcomed with a friendly "hello Mrs. Gravitt" from Jason. He is a caring person and I trust his judgement in the work that has neede and always feel welcomed with a friendly "hello Mrs. Gravitt" from Jason. He is a caring person and I trust his judgement in the work that has needed to be done over those years. Anytime I call with an immediate problem, he trys to get me in as soon as he possibly can to correct it. Being a widow, and not knowing anything mechanical about cars, he explains what the problem is so I understand it. I appreciate his patience. Also, being handicapped makes coming to the dealership a difficult chore, but once there it becomes a pleasant chore seeing and hearing ALL the friendly people. More

Help posted on the website for syncing a Samsung Galaxy S3 led me in the right direction to get the texting feature to work through Ford Sync (Gen1). Thank you! S3 led me in the right direction to get the texting feature to work through Ford Sync (Gen1). Thank you! More

The customer service is TOP NOTCH at Lebanon ford! I'm ALWAYS taken care of and treated with the up most respect!! From a new car purchase to service LEBANON FORD will always have my business! I'm ALWAYS taken care of and treated with the up most respect!! From a new car purchase to service LEBANON FORD will always have my business! More

Alex was ver courteous even the the problem was on my end. I need to call him again as my phone isn't connected the last couple times I drove the car and had the phone with me. end. I need to call him again as my phone isn't connected the last couple times I drove the car and had the phone with me. More

The tip and advice help me to understand how to use better the options in my car, Alex was friendly and show knowledge, thanks for your help better the options in my car, Alex was friendly and show knowledge, thanks for your help More

Was having feedback in my phone line in the car. Alex was very helpful and pleasant. This is the first vehicle I have ever owned that my cell phone connects in the car, so I'm having a learning process thro very helpful and pleasant. This is the first vehicle I have ever owned that my cell phone connects in the car, so I'm having a learning process through all of this. Alex was great! Answered all my questions, even tho some of them were probably really stupid questions. More

Had a technical question and Alex was very willing to help with support even though he didn't sell me the car. Quick responses and good knowledge. This is the kind of guy you want as a salesperson. He wi help with support even though he didn't sell me the car. Quick responses and good knowledge. This is the kind of guy you want as a salesperson. He will follow up on the sale and make sure you're satisfied. More

Having recently purchased a Ford Fusion SE Hybrid, I was overwhelmed trying to obtain qualified answers on the subject of pairing quality blue tooth capable phones with Ford Sync. Alex received my call and overwhelmed trying to obtain qualified answers on the subject of pairing quality blue tooth capable phones with Ford Sync. Alex received my call and addressed my every concern. His knowledge and professional courtesy only enhanced my image of this individual. He is a true credit to your organization. More

I cannot say enough about how much I appreciate the willingness to address our needs by everyone we've come in contact with at this dealership. Fabulously courteous and highly professional. willingness to address our needs by everyone we've come in contact with at this dealership. Fabulously courteous and highly professional. More