Lebanon Ford - Service Center

Experience was great as always. Tom explain what was to be done with the car and when it was done told us everything that was done to the car. Alex synced my phone once again to the car. For some reason my be done with the car and when it was done told us everything that was done to the car. Alex synced my phone once again to the car. For some reason my phone won't stay synced. We looked up Charlie to say hi as he sold us our first Lebanon Ford car. In talking to him we mention my husband's brother was looking for a truck and what he wanted to trade in. Charlie took the time to find a truck he may be interested in and approx. value of his trade in. He wrote it all down for us to show his brother. His brother was interested and went to see Charlie and came home with a truck on Thursday. More

I had several special problems with my Ford Ranger. Jason and John explained what needed to be done to determine the cause and repair needed. When the cause was determined, they were quick to let me know the and John explained what needed to be done to determine the cause and repair needed. When the cause was determined, they were quick to let me know the cost, parts in stock, and the time my vehicle would be ready. They fixed what needed to be fixed, made me aware of other things that could become maintenance issues in the future, and had my vehicle back in shape, on time and for the price quoted. Very pleased with the service, quality of work, and attitude of the service team. I bring all my service and tire needs here. More

I damaged my vehicle late in the day and Mike was able to get me in the next day. The repair required the ordering of the part and scheduling the work around a holiday. I was given a $ cost and Mike kept m get me in the next day. The repair required the ordering of the part and scheduling the work around a holiday. I was given a $ cost and Mike kept me informed of the repair status each day. The price for the repair was as stated and the vehicle was ready as promised. This has been my experience with Lebanon Ford. More

I didn't actually visit this dealership but had a question about my sync system upgrade that no dealer in our area could answer. We actually got the run around from several of them. I found Lebanon F question about my sync system upgrade that no dealer in our area could answer. We actually got the run around from several of them. I found Lebanon Ford on the Internet with information about the sync system so I emailed them. Although I don't like the answer I got, they were able to quickly respond and answer my question. It's not their fault on my question. That would belong to Ford manufacturing and My Ford Touch. Thanks for the very fast response. Tracy Oceanside, Ca. More

The staff was friendly, direct and honest. They were upfront about being behind but they were still able to get my car serviced within an hour as promised. They also informed me of a 10 dollar rebate an upfront about being behind but they were still able to get my car serviced within an hour as promised. They also informed me of a 10 dollar rebate and had that set up for me when I checked out. More

We are very excited to work with Lebanon Ford as our Authorized Roush Dealership in taking care of our New 2013 Roush Stage 3 Mustang, they do our oil a lube service an Charlie is taking care of a Warra Authorized Roush Dealership in taking care of our New 2013 Roush Stage 3 Mustang, they do our oil a lube service an Charlie is taking care of a Warranty issue in a Timely Manner. Thank You More

Very Good Job Very Friendly employees very clean shop very timely service I would highly recommend to every one I know that is looking for a Place for service or sales very timely service I would highly recommend to every one I know that is looking for a Place for service or sales More

i was very happy with there friendliness, work, and the i was very happy with there friendliness, work, and the time it took to complete. Ho i was very happy with there friendliness, work, and the time it took to complete. However I was called, and told the shuttle service would pick me up in about a half hour. An hour later i called to see were the driver was and was told he was on the way. Another half hour later they called me to tell me they picked up the wrong person, and that he was now on his way to get me. More

having questions/problems with myford touch. folks at ford not helpful at all. found alex cryder on web. called this very knowledgeable and helpful gentleman this morning and he had several possible fixe ford not helpful at all. found alex cryder on web. called this very knowledgeable and helpful gentleman this morning and he had several possible fixes for my problems. whether his suggestions work or not, I found the brief discussion very pleasant and I promised I'd call and pester alex again. ford owes him for trying to save its bacon. More

John was excellent but the Oil change took 1 hour and 15minutes! Way to long. I have never had it take that long. Not sure what the hold up was but even had to get a neighbor to get my son off the bus :( 15minutes! Way to long. I have never had it take that long. Not sure what the hold up was but even had to get a neighbor to get my son off the bus :( More