Lebanon Ford

Completely satisfied with my purchase fro walking in the door and leaving with my car. Tom Nickels was as courteous and friendly as possible to me and brought up issues before I had to address them allowi door and leaving with my car. Tom Nickels was as courteous and friendly as possible to me and brought up issues before I had to address them allowing me peace of mind concerning my purchase. More

Josh is absolutely awesome he got me into a beautiful 2021 mustang gt. He worked hard to get the car into my budget and didn't low ball my 2018 camaro like other dealerships. Josh is my new go to guy for 2021 mustang gt. He worked hard to get the car into my budget and didn't low ball my 2018 camaro like other dealerships. Josh is my new go to guy for vehicles and Lebanon Ford is going to be the only place I will do business with. Yall got a new long term customer and Thank you guys for being so awesome. More

Excellent experience with Freeda Floyd at Lebanon ford! ! She is so knowledgeable in the auto industry. We will definitely see her first for our next purchase. Thank you !! ! She is so knowledgeable in the auto industry. We will definitely see her first for our next purchase. Thank you !! More

Trisha was very friendly, and made the purchase process easy. Much of the work was done prior to arriving. easy. Much of the work was done prior to arriving. More

Everyone was very helpful and very excited to answer any questions i had. Also very willing to accommodate wants and needs of the loan terms and extra incentives. I will go back IF I ever decide to trade in questions i had. Also very willing to accommodate wants and needs of the loan terms and extra incentives. I will go back IF I ever decide to trade in my f150. More

My 4th vehicle deal with Mr. Tom Nickell! He is the best and the team at Lebanon Ford is wonderful. Very patient (I had my two year old in tow) and very kind. Tom Nickell! He is the best and the team at Lebanon Ford is wonderful. Very patient (I had my two year old in tow) and very kind. More

Excellent group of indiviuals to work with, Trisha came in on her day off to accomidate our schedule. Everyone we encountered was professional. Mr. Shellenberger in finance was professional as well sorry in on her day off to accomidate our schedule. Everyone we encountered was professional. Mr. Shellenberger in finance was professional as well sorry I fogot his first name. What has stuck with me the most, how confortable they made you feel. More

Brant Benson and Jennie Southard were very helpful and pleasant to work with. Great job answering a lot of questions and professional courtesies were extended. Would consider buying another vehicle from pleasant to work with. Great job answering a lot of questions and professional courtesies were extended. Would consider buying another vehicle from Lebanon Ford. Jason, who did my title & registration was also very nice. Bill Phillips More

I purchased a new Mustang in 2022 from Lebanon Ford's Kirk Levy. Kirk made the process smooth. I recently stopped in at Lebanon Ford and stumbled upon a 2021 RCSB 5.0 liter F150. It had a not for s Kirk Levy. Kirk made the process smooth. I recently stopped in at Lebanon Ford and stumbled upon a 2021 RCSB 5.0 liter F150. It had a not for sale sticker on it. After talking to Kirk Levy and a quick test drive, a deal was made. He had the truck serviced and detailed. Two days later, I drove it away. Great experience. I have always been a GM guy but sure love my Lebanon Ford Mustang and F150. Thanks Kirk. More

Josh Davis (salesman) Since Josh is a neighbor and a friend, my expectations aren’t lowered, they’re raised. From start to finish, Josh is a rockstar! He has listened to my criteria in what I was lookin friend, my expectations aren’t lowered, they’re raised. From start to finish, Josh is a rockstar! He has listened to my criteria in what I was looking for in a vehicle and helped me in every way to find what I wanted. Considering how minimal Lebanon Ford had to offer in the area of used vehicles (one of the smaller dealerships in their group) coupled with what I expected, I find it rather miraculous that he was able to find anything in my wheelhouse. If I had questions, he either answered them or found someone who could. He was not afraid to admit he didn’t have all the answers. Honesty is a virtue that I find is essential in car salesmen. Several times I voiced concerns over known issues, Josh asked the department managers to come and speak with me. When I had noticed defects in the vehicle (back door seals falling off, two dents in the hood, back seat “Oh Jesus” handle falling off), Josh bent over backwards to assure that they would be fixed, and when the GM refused, Josh sought to fix what he could himself, on his own time and dime! That speaks volumes to me about Josh as not only as a friend/neighbor, but also as a professional who truly does care about his clients. Unfortunately, it also speaks volumes about the dealership’s GM. If I only have value to the dealership as a vehicle buyer, why should I continue to frequent that dealership as an ongoing customer for overpriced maintenance or a future vehicle purchase? Perhaps, and only if Josh Davis is still employed at Lebanon Ford, I might consider returning. But since my last vehicle lasted nearly ten years, “maybe” is all I can say. If this dealership values new and young talent to continue carrying the torch for their sales department, they’ll invest in Josh Davis for the long term. Josh Davis is a 5* salesman! The dealership received a weighted 3.7* rating for reasons not included here due to length. More