
Lebanon Ford
Lebanon, OH
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I gave the ratings above based on the friendliness and helpfulness that I experienced in purchasing a new Mercury Milan. The salesperson, Kevin McClennan, did not give the high pressure pitch. Instead h helpfulness that I experienced in purchasing a new Mercury Milan. The salesperson, Kevin McClennan, did not give the high pressure pitch. Instead he was respectful and very helpful. This may have been the best new car purchase experience I have ever had, Mr. McClennan was excellent. More
We had a minor problem with our 2010 Ford Taurus. Lisa contacted the Ford Engineering department for us and when we still couldn't get the problem resolved she did a little "thinking outside the box" and contacted the Ford Engineering department for us and when we still couldn't get the problem resolved she did a little "thinking outside the box" and we come up with a solution. We are very pleased and will come back when it is time to buy another new car. Thank you very much for your time, consideration and patience. More
I can't say enough good things about Lebanon Ford, especially Aaron. I ordered a 2011 Mustang GT California Special back in January when the order banks opened up. Aaron wasn't my original salesman, b especially Aaron. I ordered a 2011 Mustang GT California Special back in January when the order banks opened up. Aaron wasn't my original salesman, but when my salesman left, Aaron stepped up and kept me informed of all the status updates on my car and answered all my questions promptly. This is my 3rd Mustang and this was by far the easiest car purchase I've ever had. I was in and out of there in 30 minutes, there wasn't any pressure to buy the car or any extended warranties. In fact, Aaron was up front with me about a lot of the extras (which he makes money off of, so I was surprised that he wasn't trying to force them on me). They gave me a good trade-in amount for my car. If you need a new car, go to Lebanon Ford and speak to Aaron. Aaron and Lebanon Ford's service department really know their Mustangs so you're in good hands! More
I had a great experience at Lebanon Ford. I was treated with kindness and i really got a nice salesman. Charlie Watson was a very good salesman he took care of my every need with the New Ford Taurus i pur with kindness and i really got a nice salesman. Charlie Watson was a very good salesman he took care of my every need with the New Ford Taurus i purchased. I am from the Columbus Area and i am glad i took the drive to the Lebanon Ford dealer, this was by far the best new car experience i have ever had. Thanks Lebanon Ford and thanks Charlie Watson. Ron Overby Canal Winchester Ohio More
Perfect transaction, great, friendly service. They went out of their way to accommodate me due to my far distance. It was a heck of a deal on the Ford Flex I purchased too. I traveled all the way from St out of their way to accommodate me due to my far distance. It was a heck of a deal on the Ford Flex I purchased too. I traveled all the way from St Louis to buy this vehicle! :) Thanks guys!! More
Need a new car, wanted to get in/out and not have to go through a big ordeal to do so. They were wonderful!! Aaron LISTENED to what I wanted, how much I wanted to spend and what I wanted on the car. He through a big ordeal to do so. They were wonderful!! Aaron LISTENED to what I wanted, how much I wanted to spend and what I wanted on the car. He took me right to the group of cars I had to choose from, knew his product very well and never tried to steer me in an other direction. Very polite, promote in doing what needed to be done, got a good price right off the bat with NO problems, NO pressure!! Got in and drove home a new car that day. Very friendly staff, clean showroom, great service. Would highly recommend this dealership to family, friends or anyone needing a car at a good price. More
Ron worked very hard on locating us the exact vehicle for which we were looking. He is very knowledgable and made the buying process very enjoyable. I would recommend Ron to my friends and family. We had which we were looking. He is very knowledgable and made the buying process very enjoyable. I would recommend Ron to my friends and family. We had a previously bad experience with another dealer in which they did not care if they had our business or not. There was no follow up phone calls or anything. Ron made sure that we were continuing up to date on the the status of locating our car. Thanks! More
Dick Watson was well informed about the automobiles and listened to us as we explained to him the type of automobile in which we were interested. We visited the dealership several times, and Mr. Watson al listened to us as we explained to him the type of automobile in which we were interested. We visited the dealership several times, and Mr. Watson always greeted us, listened to our concerns and talked to us about the various options available to us. We test drove the cars several times. Our last visit to the dealership he assisted us to complete the paper work in a timely manner and directed us to Zack Funkhouser's office for the final completion of the paperwork. Mr. Funkhouser finalized the transaction in a courteous, friendly, efficient and timely manner. More
It was by far the best auto purchase I have ever had. It started from the salesman "Ron Krnc" finding me exactly what I was looking for in my price range then to "Zack Funkhouser" the F & I Director getting started from the salesman "Ron Krnc" finding me exactly what I was looking for in my price range then to "Zack Funkhouser" the F & I Director getting the paperwork done quickly and explaining everything thoroughly. I would definitely recommend this dealer. More
I didn't get taken for a ride at Lebanon Ford Lincoln Mercury... I drove away with a relaxed, positive, and confident feeling knowing I received a fair deal, peace of mind, and premium care. This dealer Mercury... I drove away with a relaxed, positive, and confident feeling knowing I received a fair deal, peace of mind, and premium care. This dealership exceeded all my expectations in purchasing a new vehicle as it met my budget and driving needs. As a new car owner I can confirm that Lebanon Ford Lincoln Mercury honors their promises, treats their customers with respect & dignity, and provides quality service. The sales staff is energetic, professional, and eager to help. Kudos to Kevin McClellan who was my "coach" and assistant. Absolutely the best resource available at the dealership. He detailed the vehicle's features, functionability, and safety components from bumper to bumper. Kevin's professionalism went beyond the call of duty and should be commended for his efforts. He provided a model for all in sales to emulate. Kevin's hard work contributed positively to this new car owner! Zach Funkhouser (my financial advisor at the dealership) is to be applauded for his exceptional knowledge as he walked me through the purchasing process and maximized my satisfaction in purchasing a new Mercury Milan. The Lebanon Ford Lincoln Mercury dealership receives a phenominal rating from me and my 11 year old daughter who proudly wears her Lebanon Ford Lincoln Mercury hat!!! More