Lebanon Ford

When I first went looking for a car I just happen to go by my local Ford dealer. Kody Lowe took care of me as soon as I walked through the door asking if he could help. No pressure no hassle I explained by my local Ford dealer. Kody Lowe took care of me as soon as I walked through the door asking if he could help. No pressure no hassle I explained what I was doing and what cars I was looking at from other manufactures. Kody showed me the Ford Fusion. Told me some of the options on different models, and we took one for a test drive. As we were finishing our conversation I realized that when I walked in the dealer was closing for the evening. Kody took care of me anyway. No word that they were closing to go home. I also found out that he took care of their on line purchases. He really didn't work the floor that often. Couldn't tell. Went home that night and talked with the wife and the next day we were back in looking for the car I wanted. If they didn't have it on the lot (which they didn't) he immediately started checking the local area to find what I wanted not what they wanted to sell. I've had my car in for regular and irregular service and the service department has done nothing short of bending over backwards to make sure we are taken care of. The owner Lisa has quarterly get together for her customers and they discuss anything from vehicle maintenance to helping people use their MS Sync. There isn't enough room to cover everything, but this is what I call customer service and satisfaction, and other dealers should take notes. More

I found the sales person to be very friendly and knew what he was talking about when I had any question. We arrived at dealer just before closing time, all employees stayed over 2 hours to help me purcha what he was talking about when I had any question. We arrived at dealer just before closing time, all employees stayed over 2 hours to help me purchase the vehicle and no one rushed me what so ever. I would go back to them to buy my next ford. GREAT JOB! More

Lebanon Ford is for sure my dealer of choice. I went in looking for a used truck and Tom and Bill Nickell went out of their way to get me what i wanted the truck is great i was treated like a friend and n looking for a used truck and Tom and Bill Nickell went out of their way to get me what i wanted the truck is great i was treated like a friend and not just a customer. I would highly recommend this dealership to anyone it is by far the best dealership i have worked with. Rick(service Manager) is very personal and informative and not out to just make a dime. More

We were very pleased with the friendliness and professionalism that we encountered when buying our vehicle. The salesman, Kevin McClellan, answered our questions promptly, was attentive but not p professionalism that we encountered when buying our vehicle. The salesman, Kevin McClellan, answered our questions promptly, was attentive but not pushy. We bought a used vehicle but it is in such good shape that people have commented that they thought it was "brand new". Everyone that we worked with was helpful and made the experience very positive. We highly recommend this dealership. More

When I walked into the dealership, it seemed to me that everyone there was ready to assist me with what I was interested in - there is great customer service. The salesmen that I dealt with were all very f everyone there was ready to assist me with what I was interested in - there is great customer service. The salesmen that I dealt with were all very friendly, knowledgeable, and were ready to put me into my amazing 2010 Ford Focus SES. The paperwork and everything was processed quickly, so I wasn't sitting around forever, and they explained everything step-by-step. There were NO hassles! All-in-all, purchasing my car was a positive experience at Lebanon Ford Lincoln Mercury, I'm glad that I chose to go there, and I appreciate all of those who helped me out! More

The dealership was very nice to deal withand they treated my wife and I teh way a person likes to be treated.The sals person waqs super and found the suv that we wanted in no time at all.Ron Krnc and Zack h my wife and I teh way a person likes to be treated.The sals person waqs super and found the suv that we wanted in no time at all.Ron Krnc and Zack helped us in many ways to get the SUV.everyoneat the dealership was nice. More

Ron Krnc was a pleasure to work with! This was my first time ever stopping into Lebanon Ford and I look forward to mutually enjoyable future experiences with this dealership. I had looked at numerous diff time ever stopping into Lebanon Ford and I look forward to mutually enjoyable future experiences with this dealership. I had looked at numerous different models before deciding on the Ford Escape...even searched many other Ford dealership in a 50 mile geographic area...and was very pleased to discover the one closest to where I live turned out to be the one I felt most comfortable dealing with. Kudos to Lebanon Ford ! More

Dick Watson was great to work with kept our best interest in mind. Lisa Cryder has a very special business that puts clients first. This has been my best car buying experience and I will purchase my next v in mind. Lisa Cryder has a very special business that puts clients first. This has been my best car buying experience and I will purchase my next vehicle there. Thanks again for the Taurus. More