Lebanon Ford

Worked with another Ford dealer who pushed us towards lower end vehicle and higher monthly payment. With Lebanon there was no haggling, we were in and out of Lebanon Ford in a couple hours. The other d lower end vehicle and higher monthly payment. With Lebanon there was no haggling, we were in and out of Lebanon Ford in a couple hours. The other dealer took 2 days so we did not go back. When one Lebanon sales person or finance person was not around a backup took over with no repeat of information. More

Charlie was absolutely great to work with! I met Charlie Charlie was absolutely great to work with! I met Charlie at a couple of Mustang shows over the last couple of years and waqs very impressed with his Charlie was absolutely great to work with! I met Charlie at a couple of Mustang shows over the last couple of years and waqs very impressed with his customer relations skills. So when I was ready to let go of my baby (04 Terminator Cobra) I knew he would take good care of me. We worked a very fair deal on a new F150 Crew Cab and have kept in touch. I will definitley be visiting him again when I am ready for a new Mustang! More

Buying a car has never been easy for me----just too many choices and things to consider.....Our local agency said the color I wanted was not available in the car under consideration....Did a search on the I choices and things to consider.....Our local agency said the color I wanted was not available in the car under consideration....Did a search on the Internet and got a quick response from Kody Lowe, at Lebanon Ford (15 miles away), who assured me they had the vehicle and color on their lot that I was interested in....He also quoted me a price that was very competitive..... I visited their agency----met with Kody----drove the car and confirmed prices of vehicle and various options.....Told him I'd consider the purchase for a week and return.....After checking everything, I returned and in Kody's absence purchased the vehicle from his assistant, Charlie Watson (also very nice).....Overall a good experience: Very congenial----no high pressure-----excellent interest rate on loan.....Great follow-up on purchase.....Would highly recommend.... LF More

Very easy to work with. No hassle, no delays. Gave straight up answers to all my questions. Worked a better interest rate for me than what I was pre-approved for. Decent trade in value for my truck. straight up answers to all my questions. Worked a better interest rate for me than what I was pre-approved for. Decent trade in value for my truck. Would recommend them to friends and family. Would buy from them again. More

I feel that the price of the car we bought was pretty good, but after we were talked into buying the extended warranty on things then the price was more than we really wanted. We kept the monthly paymen good, but after we were talked into buying the extended warranty on things then the price was more than we really wanted. We kept the monthly payment down by extending how long we financed the car by 6 months. We did agree at the time, but now we are thinking about how long it is going to take to pay off this car,and that makes us a little uncomfortable. Then we have to wonder, will the little extra things on this car really go out as we were convinced they would. What is done is done, and now we just live with our choices. More

Very friendly and responsive team at Lebanon Ford. Kody responded with a phone call to my request for information over the internet within minutes of my submission. Charlie showed the inventory available, responded with a phone call to my request for information over the internet within minutes of my submission. Charlie showed the inventory available, explained a lot of the details regarding the features, options, various differences between the models, and let me test drive a vehicle that was closest to what I was looking for. After taking a look at the offerings in comparable models at Chevy, Dodge, and Toyota, I knew who was going to earn my business. Now this isn't a slam against these other dealers. They have fine products and competent sales teams. The real deciding factors became getting a truck with the options I wanted. I had some pretty specific requirements. First and foremost was I wanted a bench front seat. The Fords 40/20/40 seat was a perfect match! I wanted enough engine to tow but since my tows are relatively light weight, I didn't need the behemoth engine. Ford's 4.6 L, 3 valve configuration fit the bill perfectly. I wanted a modest number of other options, like power windows and doors, fog lamps, electronic seat adjustment, etc. The Ford was the only model that allowed me to get the mix of items I required. Lastly, Ford offered the best incentives and rebates of any of the automakers I looked at. Working with Kody to get to the final figure was straight forward and easy, without the usual drama I have experienced in negotiating on a car purchase. Finally, everybody took the time to work with me, help me understand the details of the vehicle, operation of the options and extra features, and went out of their way to insure I was a happy camper. In closing I'd just say I was delight with the experience. I can't imagine how the process could have been better unless they just gave me the truck! More

My family has worked with Kevin for almost 10 years. On my dad's request I went to see him and he and Travis did everything possible to get me in a car I love. They were very friendly, super low pressure, my dad's request I went to see him and he and Travis did everything possible to get me in a car I love. They were very friendly, super low pressure, and very dedicated. I now have a great car that I got at a great price. I will definitely recommend this dealership to all my friends and family. I am super excited about my new car and feel I was well taken care of. More

My salesperson, Travis, was very helpful, knowledgeable, professional and friendly. Everyone I encountered at Lebanon Ford was friendly and they all helped to make my experience purchasing a vehicle that mu professional and friendly. Everyone I encountered at Lebanon Ford was friendly and they all helped to make my experience purchasing a vehicle that much better! My overall experience was amazing at Lebanon Ford, I will be sure to recommend Travis and his team to other people interested in purchasing a vehicle. More

Travis did an excellent job in meeting my needs. I went in with a trade and an estimate on what I was willing to pay out of pocket. Travis went to work on seeing what was available and gave me the options. in with a trade and an estimate on what I was willing to pay out of pocket. Travis went to work on seeing what was available and gave me the options. Test drove the one I liked the most and left the same evening with it. More

I had been looking for a 2010 Lincoln Town Car for several months, both in showrooms and on the internet. I received an email and phone call from Charlie Watson on a Town Car and we set an appointment several months, both in showrooms and on the internet. I received an email and phone call from Charlie Watson on a Town Car and we set an appointment. Charlie greeted us and took our 2005 Town Car to be appraised for a trade in. He also had the 2010 Town Car brought in so we could look it over and test drive it. Back at his office he had a work sheet with the pricing including my trade in. With the Ford and Dealer incentives and the price on my old car we had a bottom line price that was great. Two hours later, after much paper work we drove home in our new Town Car. Since we had picked up two large buckets of river rock for our yard in the old car, Charlie volunteered to follow us home, unload the rock and pick up the extra keys and title. We had not expected to take home our new car that day. The Dealership also gave us a full tank of gas! Overall this was a great experience. Fred & Helen Hendryx More