Lebanon Ford

My family has worked with Kevin for almost 10 years. On my dad's request I went to see him and he and Travis did everything possible to get me in a car I love. They were very friendly, super low pressure, my dad's request I went to see him and he and Travis did everything possible to get me in a car I love. They were very friendly, super low pressure, and very dedicated. I now have a great car that I got at a great price. I will definitely recommend this dealership to all my friends and family. I am super excited about my new car and feel I was well taken care of. More

Very friendly and responsive team at Lebanon Ford. Kody responded with a phone call to my request for information over the internet within minutes of my submission. Charlie showed the inventory available, responded with a phone call to my request for information over the internet within minutes of my submission. Charlie showed the inventory available, explained a lot of the details regarding the features, options, various differences between the models, and let me test drive a vehicle that was closest to what I was looking for. After taking a look at the offerings in comparable models at Chevy, Dodge, and Toyota, I knew who was going to earn my business. Now this isn't a slam against these other dealers. They have fine products and competent sales teams. The real deciding factors became getting a truck with the options I wanted. I had some pretty specific requirements. First and foremost was I wanted a bench front seat. The Fords 40/20/40 seat was a perfect match! I wanted enough engine to tow but since my tows are relatively light weight, I didn't need the behemoth engine. Ford's 4.6 L, 3 valve configuration fit the bill perfectly. I wanted a modest number of other options, like power windows and doors, fog lamps, electronic seat adjustment, etc. The Ford was the only model that allowed me to get the mix of items I required. Lastly, Ford offered the best incentives and rebates of any of the automakers I looked at. Working with Kody to get to the final figure was straight forward and easy, without the usual drama I have experienced in negotiating on a car purchase. Finally, everybody took the time to work with me, help me understand the details of the vehicle, operation of the options and extra features, and went out of their way to insure I was a happy camper. In closing I'd just say I was delight with the experience. I can't imagine how the process could have been better unless they just gave me the truck! More

My salesperson, Travis, was very helpful, knowledgeable, professional and friendly. Everyone I encountered at Lebanon Ford was friendly and they all helped to make my experience purchasing a vehicle that mu professional and friendly. Everyone I encountered at Lebanon Ford was friendly and they all helped to make my experience purchasing a vehicle that much better! My overall experience was amazing at Lebanon Ford, I will be sure to recommend Travis and his team to other people interested in purchasing a vehicle. More

Travis did an excellent job in meeting my needs. I went in with a trade and an estimate on what I was willing to pay out of pocket. Travis went to work on seeing what was available and gave me the options. in with a trade and an estimate on what I was willing to pay out of pocket. Travis went to work on seeing what was available and gave me the options. Test drove the one I liked the most and left the same evening with it. More

I had been looking for a 2010 Lincoln Town Car for several months, both in showrooms and on the internet. I received an email and phone call from Charlie Watson on a Town Car and we set an appointment several months, both in showrooms and on the internet. I received an email and phone call from Charlie Watson on a Town Car and we set an appointment. Charlie greeted us and took our 2005 Town Car to be appraised for a trade in. He also had the 2010 Town Car brought in so we could look it over and test drive it. Back at his office he had a work sheet with the pricing including my trade in. With the Ford and Dealer incentives and the price on my old car we had a bottom line price that was great. Two hours later, after much paper work we drove home in our new Town Car. Since we had picked up two large buckets of river rock for our yard in the old car, Charlie volunteered to follow us home, unload the rock and pick up the extra keys and title. We had not expected to take home our new car that day. The Dealership also gave us a full tank of gas! Overall this was a great experience. Fred & Helen Hendryx More

I gave the ratings above based on the friendliness and helpfulness that I experienced in purchasing a new Mercury Milan. The salesperson, Kevin McClennan, did not give the high pressure pitch. Instead h helpfulness that I experienced in purchasing a new Mercury Milan. The salesperson, Kevin McClennan, did not give the high pressure pitch. Instead he was respectful and very helpful. This may have been the best new car purchase experience I have ever had, Mr. McClennan was excellent. More

We had a minor problem with our 2010 Ford Taurus. Lisa contacted the Ford Engineering department for us and when we still couldn't get the problem resolved she did a little "thinking outside the box" and contacted the Ford Engineering department for us and when we still couldn't get the problem resolved she did a little "thinking outside the box" and we come up with a solution. We are very pleased and will come back when it is time to buy another new car. Thank you very much for your time, consideration and patience. More

I can't say enough good things about Lebanon Ford, especially Aaron. I ordered a 2011 Mustang GT California Special back in January when the order banks opened up. Aaron wasn't my original salesman, b especially Aaron. I ordered a 2011 Mustang GT California Special back in January when the order banks opened up. Aaron wasn't my original salesman, but when my salesman left, Aaron stepped up and kept me informed of all the status updates on my car and answered all my questions promptly. This is my 3rd Mustang and this was by far the easiest car purchase I've ever had. I was in and out of there in 30 minutes, there wasn't any pressure to buy the car or any extended warranties. In fact, Aaron was up front with me about a lot of the extras (which he makes money off of, so I was surprised that he wasn't trying to force them on me). They gave me a good trade-in amount for my car. If you need a new car, go to Lebanon Ford and speak to Aaron. Aaron and Lebanon Ford's service department really know their Mustangs so you're in good hands! More

I had a great experience at Lebanon Ford. I was treated with kindness and i really got a nice salesman. Charlie Watson was a very good salesman he took care of my every need with the New Ford Taurus i pur with kindness and i really got a nice salesman. Charlie Watson was a very good salesman he took care of my every need with the New Ford Taurus i purchased. I am from the Columbus Area and i am glad i took the drive to the Lebanon Ford dealer, this was by far the best new car experience i have ever had. Thanks Lebanon Ford and thanks Charlie Watson. Ron Overby Canal Winchester Ohio More

Need a new car, wanted to get in/out and not have to go through a big ordeal to do so. They were wonderful!! Aaron LISTENED to what I wanted, how much I wanted to spend and what I wanted on the car. He through a big ordeal to do so. They were wonderful!! Aaron LISTENED to what I wanted, how much I wanted to spend and what I wanted on the car. He took me right to the group of cars I had to choose from, knew his product very well and never tried to steer me in an other direction. Very polite, promote in doing what needed to be done, got a good price right off the bat with NO problems, NO pressure!! Got in and drove home a new car that day. Very friendly staff, clean showroom, great service. Would highly recommend this dealership to family, friends or anyone needing a car at a good price. More