Lebanon Ford

Fantastic experience! Showed up at the dealership at 4pm on a Saturday. Travis and the GM stayed almost two hours after closing to complete my deal. Easily the least stressful car-buying experience I've e on a Saturday. Travis and the GM stayed almost two hours after closing to complete my deal. Easily the least stressful car-buying experience I've ever had. I look forward to doing business with Lebanon Ford in the future. More

Our overall experience with Lebanon Ford was fantastic. We were working with Tom Nickell, but Andrew stepped in and helped us when it was Tom's day off. They were both very informative when it came to the We were working with Tom Nickell, but Andrew stepped in and helped us when it was Tom's day off. They were both very informative when it came to the models of the vehicles, and the features on the vehicles. We didn't feel pressured to buy a certain car or to buy a feature we didn't desire. We never felt like we were "being sold" or convinced against our will, which is very important to us when we work with a dealership. The lines of communication were always open, and Tom returned phone calls with a quick turnaround. He even answered his cell phone after hours on a weeknight when he wasn't expecting a call from us. This is the third vehicle we have purchased from this dealership over the past 12 years. This dealership has ALWAYS bent over backwards in their overall approach to us. They charge very fair prices, but are also willing to wheel-and-deal on vehicles. They were straightforward throughout the entire process. We would *HIGHLY* recommend Lebanon Ford-Lincoln-Mercury to friends, family, and strangers alike. More

When My wife and I bought our 2009 Escape, we were treated very nicely. The sales associates were the best in friendliness and customer care. I have been going to this dealer location for several yea treated very nicely. The sales associates were the best in friendliness and customer care. I have been going to this dealer location for several years and, have always been treated with the best of kindness and respect. Gene Magerd in the service department has always been extremly helpful and acomadating. More

Travis was very helpful...he provided us with several options of the type of car we were interested in without being "pushy"! We appreciated his honesty and sincerity! My husband and I are retired sale options of the type of car we were interested in without being "pushy"! We appreciated his honesty and sincerity! My husband and I are retired sales persons and recognize an upfront presentation. Good job, Travis! More

We have used this dealership since approx. 1981 and purchased (ourselves, family & friends) probably 25+ vehicles from there. THEY GET BETTER AND BETTER! Dick Watson has always been a pleasure to do purchased (ourselves, family & friends) probably 25+ vehicles from there. THEY GET BETTER AND BETTER! Dick Watson has always been a pleasure to do business with and works hard at getting us just what we want. What a friendly and pleasant representative of Lebanon Ford he is! Andrew Creech and Aaron Funkhouser do all the extra's that count in the Title Dept. and keep us smiling the whole time we are spending our money! Gene Maggard in the service department goes above and beyond the call of duty to insure our satisfaction with the final deal and all our follow-up service needs! (Your service is the best and more compeititive than after-market service centers and we get genuine Ford parts!) What an added bonus to have service available that we can depend on! It is a rare thing to purchase a car from a dealership and be made to feel like family at the same time. When Lisa Crider became partowner, we thought: "Oh somebody new...h-m-m-m." She's doing great stuff! We like what she has done! We would recommend Lebanon Ford to everyone! Thanks - we love our RED, 2010 Explorer! More

Rod made truck buying a pleasant experience. He didn`t Rod made truck buying a pleasant experience. He didn`t pressure us, just showed us the kind of trucks we were interested in. When we picked one ou Rod made truck buying a pleasant experience. He didn`t pressure us, just showed us the kind of trucks we were interested in. When we picked one out he seen to it everything was taken care of, Aaron helped us with the financing and Lisa Cryder made us feel welcome, I would recommend Lebanon Ford to anyone, thanks. More

We love Rodney! I will recommend him again, and will return to see him for my next vehicle. Hopefully I’ll be getting a Mustang soon. I felt like Mr. Eversole was a regular that was just showing us a tr return to see him for my next vehicle. Hopefully I’ll be getting a Mustang soon. I felt like Mr. Eversole was a regular that was just showing us a truck that he genuinely loves and not a salesman trying to make a buck at my expense. My husband and I had been running errands all day so we looked like a couple of poor destitute street urchin’s that could not afford a car. We had a complete deal worked-up and were fully intending on buying a GMC. We left the dealership to just drive a ford, just in case. I told Rodney that I wasn’t going to sit for hours while he ran between us and the dealer. Rodney’s boss the sales manager, a redhead man, stopped by several times to check on his performance. This man was also very friendly and helpful. The bottom-line is we left with a $49,000 and will return to see Rodney and his boss again for our next purchase. They were fast, efficient, respectful, and mathematically accurate. I appreciate when numbers equal what they should. More

I have had good dealing in the past with Kevin McClellan so why wouldn't I return for another good deal! All the staff was very friendly and worked to make sure I was pleased with my choice of new cars. V so why wouldn't I return for another good deal! All the staff was very friendly and worked to make sure I was pleased with my choice of new cars. Very clean facility! Finance worked to be certain I got the "best deal". More

Julie is ALWAYS a pleasure to work with, handles all my concerns and handles them promptly. Appears she cares about the customer and she lets you know how to get the best price. She can also be counted on concerns and handles them promptly. Appears she cares about the customer and she lets you know how to get the best price. She can also be counted on the let you know when things can wait till the next service. It is not like some dealerships that try to upsell everything every time. More

This is the second car that we have purchased from this dealership, We would not have come back if the dealership had not taken care of our Ford Escape so well. Ford's warranty is a strong selling point. dealership, We would not have come back if the dealership had not taken care of our Ford Escape so well. Ford's warranty is a strong selling point. Our sales person, Freeda Floyd was informative without being pushy. We are now the owners of a new Fusion Hybrid. More