
Lebanon Ford
Lebanon, OH
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My father and I will be back when it comes time for another vehicle. Travis overcame some unexpected setbacks when it came time to demo our car. Before we knew it, seemed like the entire garage dept. , another vehicle. Travis overcame some unexpected setbacks when it came time to demo our car. Before we knew it, seemed like the entire garage dept. ,sales reps. and sales managers had their heads under the hood trying to fix the problem. Did I mention it was 15 degrees and windy? once the problem was determined, the garage fixed the problem immediately over lunch and had the car purring when we arrived back to the dealership. Travis maintained his professionalism and after apologizing 100 times, I signed my name on the dotted line. And at a price that I needed and wanted. My dad and Travis talked the turkey and worked together to give me a car to get to work. My dad and I are grateful to Travis and hope that when we come back, Travis will be there. Completely satisfied, Justin and Steve Shiveley More
Kody provided excellent customer service, was easy to work with, was knowledgeable, and is a MAJOR value add to the dealership. Kody was responsive and quick to respond in email or via phone. Not only di work with, was knowledgeable, and is a MAJOR value add to the dealership. Kody was responsive and quick to respond in email or via phone. Not only did he go the extra mile in attempting to find the car I wanted, he was also very accommodating and met each challenge without concern. Definitely the best sale rep I have worked with in over 10 years. I plan on using Kody's help in the future, and have recommended him to others (and will do so in the future.) More
Charlie was one of the best salesman we have ever dealt with. He was friendly,smart,quick and honest. We drove 2 hours to get truck from him,when we could have gotten one 30 minutes away. He was very profe with. He was friendly,smart,quick and honest. We drove 2 hours to get truck from him,when we could have gotten one 30 minutes away. He was very professional,personable and worked hard to get our service. We look forward to doing more future business with him. More
Kody was very friendly and came into the dealership on my schedule since I was from out of town. He was not pushy and answered all my questions and saw to all of my needs. I definitely would recommend that schedule since I was from out of town. He was not pushy and answered all my questions and saw to all of my needs. I definitely would recommend that someone should use this dealership and specifically ask for Kody. More
My whole experience couldn't have been better! This dealership, which I found on the internet, is about a 40 minute drive from my house so Travis talked with me over the phone about 6 or 7 times throug dealership, which I found on the internet, is about a 40 minute drive from my house so Travis talked with me over the phone about 6 or 7 times throughout two days to make sure he could give me what I was looking for at the price I was looking for before making the trip out. There were no "catches" in the whole process. He was completely straight forward and honest and followed through with everything he said. I had priced comparable vehicles elsewhere and Lebanon Ford had the best price by far. Everybody I came into contact with was completely friendly and courteous with great personalities that made the buying process much more relaxing. I will definitely be recommending this dealership to everyone I know and I have no reason not to buy my next vehicle from them. Thank you Lebanon Ford! More
Vehicle was exactly as described. Very pleasent buying experience. Everything went very smoothly and we did not have to wait for anything. When we decide to buy another vehicle we will definately check Le experience. Everything went very smoothly and we did not have to wait for anything. When we decide to buy another vehicle we will definately check Lebanon Ford and their selection. It was well worth the extra drive! More
My husband and I were quite please with all aspects of this dealership, from the web site, salespeople, and the financial person. All of our questions were answered with a friendly and authoritation manne this dealership, from the web site, salespeople, and the financial person. All of our questions were answered with a friendly and authoritation manner. We would not hesitate to recommend this dealership to others, and have done so already. More
I have been using Lebanon Ford for my service needs for approximately 10 years and have been very happy with the quality of the service received. As a result, when I decided it might be time to purchase a approximately 10 years and have been very happy with the quality of the service received. As a result, when I decided it might be time to purchase a new vehicle, being a Ford customer for 45 years, I decided to try Lebanon Ford. That's when I met Kevin McClellan, Sales Consultant. Kevin was very personable, knowledgeable and helpful. I appeciate the fact that Kevin was sincere and did not attempt to pressure me into a sale. All of the foregoing made the whole experience positive. If I purchase another vehicle I will definately try to do it through Kevin and Lebanon Ford. I also would not hesitate to recommend Kevin and Lebanon Ford to my friends. More
I had no perssure and was able to compair several different cars at this location. I was asked how they could help and what could they do to help with my decision. He let the car sell it's self by su different cars at this location. I was asked how they could help and what could they do to help with my decision. He let the car sell it's self by suppling infromation and no pressure. he made buying this car simple and plesant. More
Great staff in the Service Department, I listed Michael Bohl because that is the name on the Invoice, but I was assisted by several people at the service desk and everyone of them made sure that I was take Bohl because that is the name on the Invoice, but I was assisted by several people at the service desk and everyone of them made sure that I was taken care of quickly and in a professional manner. More