Lebanon Ford

I have bought three cars in four years between my wife and I, although I did work mostly through email and the Internet, working with Lebanon ford was a great experience. Both kody and Travis were straig and I, although I did work mostly through email and the Internet, working with Lebanon ford was a great experience. Both kody and Travis were straight forward and very helpful in getting the car I wanted at a fair price. I would have to say out of my three purchases I felt the best with the ford purchase. I received a great interest rate and straight forward warranty package. Overall I would like to thank kody and travis for their help!!!! More

Mr Watson Is a fine young salesman, He has a very good understanding and knowledge of his product and answered all of my questions. When it was determined he did not have what We wanted at the dealership understanding and knowledge of his product and answered all of my questions. When it was determined he did not have what We wanted at the dealership he and Mr Creech spent considerable time finding just the model and color of Ford Escape with the options we wanted. It was in Chicago IL. They worked with me on the price of the Escape, the value of my trade and I am very happy with the final figure we agreed upon. When I picked the Escape up Mr Watson had returned to college in Tennessee so Mr Creech completed the paperwork and sale. Mr Creech answered all of my questions. At no time did I feel pressured to complete the purchase. I will definitely return to the dealership and recommend them to family and friends. (I do ask a lot of questions when purchasing an automobile!) As for the service department the Escape was spotless inside and out and ran flawlessly when I test drove it and picked it up. More

I was very pleased with my first ever experience at Lebanon Ford. I dealt with Travis Martin and he was very respectful to me & made my purchase of a 2006 Ford F150 Truck a pleasure. I was very pleased Lebanon Ford. I dealt with Travis Martin and he was very respectful to me & made my purchase of a 2006 Ford F150 Truck a pleasure. I was very pleased with the promptness of closing the deal.The whole sales team worked together to get the job done.I was very impressed and I love my truck. Thanks !!!!!!! More

We stopped to check out used cars and ended up with a new car by days end:) We interacted with employees from both the used car and new car facilities. Everyone was extremely friendly and very knowledgeabl car by days end:) We interacted with employees from both the used car and new car facilities. Everyone was extremely friendly and very knowledgeable. It was a very comfortable experience. More

I have a busy schedule, and used internet to communicate with dealer for a while. Staff was very prompt to respond to my emails, and help me with a website to get loan approval before getting to the dealers with dealer for a while. Staff was very prompt to respond to my emails, and help me with a website to get loan approval before getting to the dealership. In fact my dealer was chosen due to their prompt response, and help with getting questions answered. I actually drove the extra miles to Lebanon Ford to purchase my vehicle. Sales staff was very knowledgable of cars, and able to answer all the questions that I had about them. I felt no pressure, and felt I was able to make good sound decisions that met my needs. Every staff member I had contact with, were very friendly and curtious. All financial papers, and payment options were explained at length to help me understand and make good decisions. I would totally recommend people to use Lebanon Ford to meet their vehicle needs. Completely happy with my purchase and the service that I received. Thank you Lebanon Ford! More

Mr. Kody R. Lowe at Lebanon Ford Lincoln Mercury responded to my internet request quickly and friendly; thus, I stopped by the dealer and drove a Ford Fusion V6 SEL home just in one week! The Fu responded to my internet request quickly and friendly; thus, I stopped by the dealer and drove a Ford Fusion V6 SEL home just in one week! The Fusion meets my expectation, and it provides a lot of features which is more than I need! Anyway, my driving experience with the vehicle is excellent! More

I located the Lincoln MKT by accident on the website and was quickly provided the information needed to convince my wife and I to make the 80 mile trip to Lebanon. The service at the dealership was exceptio was quickly provided the information needed to convince my wife and I to make the 80 mile trip to Lebanon. The service at the dealership was exceptional. In the end we purchased more vehicle than planned, but are exteremly happy with the purchase. It was a pleasure working with Kody and the entire staff at Lebanon Ford. More

Our experience with Lebanon Ford/Lincoln/Mercury was not to purchase a car, but to get back to our home in South Carolina. We broke down on I 71 new year's eve day around 11:30. We called a friend who rec to purchase a car, but to get back to our home in South Carolina. We broke down on I 71 new year's eve day around 11:30. We called a friend who recommended Lebanon Ford because of their great rating. The only problem was that when we called Lebanon Ford, their service department was closed due to the holiday. Mrs. Freeda Floyd, the special accounts mangager, was kind enough to recommend the auto garage across the street to us. Once we were towed to the garage, Lebanon Ford allowed us to sit in their waiting room for the rest of the day...even past closing hours! They even took us to a local restaurant and then later to the auto garage to pick up our car. Art not only told us to call him if we needed to be picked up and taken to a hotel, but followed up with a phone call three days later to make sure everything went fine. For a car breakdown over 600 miles from home, we thank God for the great people at Lebanon Ford and for Curt's Auto Service that also stayed open late, on New Year's Eve, to make sure our car was fixed! Eric and Shannon Syswerda South Carolina More

We purchased a new 2011 Lincoln MKX from Lebanon Ford and could not be happier with the experience. No pressure and none of the typical push for things you do not need. Our purchase was a special factory ord could not be happier with the experience. No pressure and none of the typical push for things you do not need. Our purchase was a special factory order and Tom let us know how the process worked and kept us informed of its progress. We also had a chance to experience their service department and it was great too. Very friendly and knew what they were doing. When it comes time to replace my Fusion we will be back. More