
Lebanon Ford
Lebanon, OH
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The only thing I was diappointed by was that the finance officer and sales person were not more aware of how to transfer my plates to ensure that the cost when I went to the license bureau would be low. I e officer and sales person were not more aware of how to transfer my plates to ensure that the cost when I went to the license bureau would be low. I ended up paying more there then I needed to. My plates on the old car were on my name. I asked how they would recommend we do it. Never did they say it would cost me less to transfer from my name and have the new car in my name also. We ended up putting the new car in both our names and it cost us more to get the new plates. I was NOT happy. Also, I wish that they would have told me I could charge some of my new car cost to my credit card. Again, I missed out on money that could have been in MY pocket over this. All that being said I really like the people that work at Lebanon Ford. They are all very friendly and courteous. I will be going there for future service and repairs. Buy Ford, buy American! More
Tom was very helpful in locating the mustang I was looking for. I had done a lot of research online about the car/options/etc. and I wanted a very specific set-up. There were very few of these cars av looking for. I had done a lot of research online about the car/options/etc. and I wanted a very specific set-up. There were very few of these cars available. Tom did not have all of the technical information on the car but pulled in the right resources to answer all of my questions so I had a full understanding of what was right for me. Tom located the car and worked out so that I could go and pick up the car. He helped me through the entire buying process. Even when I was a little tedious in reviewing all of the cars available he did not become impatient or over bearing/hard selling. I appreciated him staying in touch but not pestering me on the phone/e-mail. He was helpful and always available to set-up equipment on the car etc. I will recommend to any of my friends/family go see him first when they are looking for a vehicle. I think the whole dealership did a great job and I think they were genuinely exited when I drove the car on the lot. Its a looker. I really can't think of anything I would have changed. More
Kody Lowe was great with answering all my questions and responding to all my emails in a timely fashion. His customer service and friendliness took all the stress out of the car buying process. Andrew Cree responding to all my emails in a timely fashion. His customer service and friendliness took all the stress out of the car buying process. Andrew Creech also made the financing part very easy. He let us know of all our options and made sure we received a payment and interest rate we were comfortable with. Overall, I would definitely recommend Lebanon Ford to anyone looking to buy a new or used vehicle. More
Kody has taken very good care of me. My first "new" used car experience has been wonderful thanks to his attentiveness and follow up. Will recommend him and Lebanon Ford if all other sales folks "new" used car experience has been wonderful thanks to his attentiveness and follow up. Will recommend him and Lebanon Ford if all other sales folks are as dedicated to customer service as he is. I love my Ford Flex! Krista Rogers More
Everything was great from the first time I walked in till I drove off with my new truck. Dan and Billy both were great. I have and will recommend family and friends to these two. I will be back as long as t I drove off with my new truck. Dan and Billy both were great. I have and will recommend family and friends to these two. I will be back as long as these two are still here. Make sure to keep them. The truck is in great shape and a great price. More
Breanna was so friendly and helpful. She went above and beyond to help me out and get me the best deal possible on my new car. It was my first time purchasing on my own, but she explained everything to me beyond to help me out and get me the best deal possible on my new car. It was my first time purchasing on my own, but she explained everything to me and was very thorough. I would definitely recommend Lebanon Ford to anyone looking for a new vihicle. More
Dan Cutter is an amazing person and salesman. He does not push you to buy any vehicle! He first makes sure the vehicle fits your needs or your famiy's needs before any paperwork. We will definitely purchase push you to buy any vehicle! He first makes sure the vehicle fits your needs or your famiy's needs before any paperwork. We will definitely purchase another vehicle from Dan Cutter and Lebanon Ford. The financing team works extremely hard to get you the best rates available. We bought a 2004 GMC Yukon XL and it looked amazing once it was finished. The process was simple and painless. More
This was my first time purchasing a new car. The sales associate Travis Martin was very friendly and helpful when it came to showing me cars within my price range. He also told me about the leasing agree associate Travis Martin was very friendly and helpful when it came to showing me cars within my price range. He also told me about the leasing agreements that Ford had to offer. In the end, I went with a 3 year lease agreement on a 2011 Ford Fusion. I could not have made a better choice for myself. I absolutely love this car and it is a great vehicle for myself and my daughter. I would highly recommend this dealership and if you are wanting to get into a vehicle that suits you see Travis Martin. More
We have dealt with Dick Watson for years, and he is the most HONEST, CARING dealer we have ever encountered. He needs to be commended for his hard work and being so truthful in a not-so-honest profession! most HONEST, CARING dealer we have ever encountered. He needs to be commended for his hard work and being so truthful in a not-so-honest profession! Even whenever our cars have needed servicing, they are fast, accurate and stay in touch with you as should be. The reputation of this dealership is one that has integrity and honesty, something other car dealers should learn from. More
Kody Lowe, our sales rep., is one of the best. I went on the Ford website and submitted a pre-approval and sent to Lebanon Ford. Kody quickly responded, asked what car we were interested in and quickly res the Ford website and submitted a pre-approval and sent to Lebanon Ford. Kody quickly responded, asked what car we were interested in and quickly responded with information on the two we inquired about. We scheduled a time to meet. When we got there, the car was running and warmed up ready for the test drive!! They didn't have the Fusion model with the particular options we wanted but in less then 20 minutes, Kody found one exactly as we wanted. He had it in the next day and we drove home in it! Lebanon Ford is extremely friendly and made the car buying experience painless. When we need another car, Kody and Lebanon Ford will be our first choice!! More