Lebanon Ford

I located the Lincoln MKT by accident on the website and was quickly provided the information needed to convince my wife and I to make the 80 mile trip to Lebanon. The service at the dealership was exceptio was quickly provided the information needed to convince my wife and I to make the 80 mile trip to Lebanon. The service at the dealership was exceptional. In the end we purchased more vehicle than planned, but are exteremly happy with the purchase. It was a pleasure working with Kody and the entire staff at Lebanon Ford. More

Our experience with Lebanon Ford/Lincoln/Mercury was not to purchase a car, but to get back to our home in South Carolina. We broke down on I 71 new year's eve day around 11:30. We called a friend who rec to purchase a car, but to get back to our home in South Carolina. We broke down on I 71 new year's eve day around 11:30. We called a friend who recommended Lebanon Ford because of their great rating. The only problem was that when we called Lebanon Ford, their service department was closed due to the holiday. Mrs. Freeda Floyd, the special accounts mangager, was kind enough to recommend the auto garage across the street to us. Once we were towed to the garage, Lebanon Ford allowed us to sit in their waiting room for the rest of the day...even past closing hours! They even took us to a local restaurant and then later to the auto garage to pick up our car. Art not only told us to call him if we needed to be picked up and taken to a hotel, but followed up with a phone call three days later to make sure everything went fine. For a car breakdown over 600 miles from home, we thank God for the great people at Lebanon Ford and for Curt's Auto Service that also stayed open late, on New Year's Eve, to make sure our car was fixed! Eric and Shannon Syswerda South Carolina More

Mr. Kody R. Lowe at Lebanon Ford Lincoln Mercury responded to my internet request quickly and friendly; thus, I stopped by the dealer and drove a Ford Fusion V6 SEL home just in one week! The Fu responded to my internet request quickly and friendly; thus, I stopped by the dealer and drove a Ford Fusion V6 SEL home just in one week! The Fusion meets my expectation, and it provides a lot of features which is more than I need! Anyway, my driving experience with the vehicle is excellent! More

We purchased a new 2011 Lincoln MKX from Lebanon Ford and could not be happier with the experience. No pressure and none of the typical push for things you do not need. Our purchase was a special factory ord could not be happier with the experience. No pressure and none of the typical push for things you do not need. Our purchase was a special factory order and Tom let us know how the process worked and kept us informed of its progress. We also had a chance to experience their service department and it was great too. Very friendly and knew what they were doing. When it comes time to replace my Fusion we will be back. More

My father and I will be back when it comes time for another vehicle. Travis overcame some unexpected setbacks when it came time to demo our car. Before we knew it, seemed like the entire garage dept. , another vehicle. Travis overcame some unexpected setbacks when it came time to demo our car. Before we knew it, seemed like the entire garage dept. ,sales reps. and sales managers had their heads under the hood trying to fix the problem. Did I mention it was 15 degrees and windy? once the problem was determined, the garage fixed the problem immediately over lunch and had the car purring when we arrived back to the dealership. Travis maintained his professionalism and after apologizing 100 times, I signed my name on the dotted line. And at a price that I needed and wanted. My dad and Travis talked the turkey and worked together to give me a car to get to work. My dad and I are grateful to Travis and hope that when we come back, Travis will be there. Completely satisfied, Justin and Steve Shiveley More

Kody provided excellent customer service, was easy to work with, was knowledgeable, and is a MAJOR value add to the dealership. Kody was responsive and quick to respond in email or via phone. Not only di work with, was knowledgeable, and is a MAJOR value add to the dealership. Kody was responsive and quick to respond in email or via phone. Not only did he go the extra mile in attempting to find the car I wanted, he was also very accommodating and met each challenge without concern. Definitely the best sale rep I have worked with in over 10 years. I plan on using Kody's help in the future, and have recommended him to others (and will do so in the future.) More

Charlie was one of the best salesman we have ever dealt with. He was friendly,smart,quick and honest. We drove 2 hours to get truck from him,when we could have gotten one 30 minutes away. He was very profe with. He was friendly,smart,quick and honest. We drove 2 hours to get truck from him,when we could have gotten one 30 minutes away. He was very professional,personable and worked hard to get our service. We look forward to doing more future business with him. More

Kody was very friendly and came into the dealership on my schedule since I was from out of town. He was not pushy and answered all my questions and saw to all of my needs. I definitely would recommend that schedule since I was from out of town. He was not pushy and answered all my questions and saw to all of my needs. I definitely would recommend that someone should use this dealership and specifically ask for Kody. More

My husband and I were quite please with all aspects of this dealership, from the web site, salespeople, and the financial person. All of our questions were answered with a friendly and authoritation manne this dealership, from the web site, salespeople, and the financial person. All of our questions were answered with a friendly and authoritation manner. We would not hesitate to recommend this dealership to others, and have done so already. More