Lebanon Ford
Lebanon, OH
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The experience was very pleasant, the people were easy to deal with and there was no pressure during the sale. I would recommend anyone looking for a new or used car to start here first and talk to Freeda Fl deal with and there was no pressure during the sale. I would recommend anyone looking for a new or used car to start here first and talk to Freeda Floyd. More
They were great to work with. Very friendly and strait forward. Travis worked hard to find us exactly what we were looking for in our new explorer. They walked us through all of the technology features an forward. Travis worked hard to find us exactly what we were looking for in our new explorer. They walked us through all of the technology features and told us to call or come by if we had any questions about anything on the vehicle. They were very quick and organized with all the paperwork too. We appreciated that since we had two of our small kids with us. More
My initial contact was with internet sales rep, Kody. He responded back promptly to my several questions and was very clear on what they could do and not do (no smoke screens). We also appreciated Zach, th responded back promptly to my several questions and was very clear on what they could do and not do (no smoke screens). We also appreciated Zach, the financial person we dealt with. He was very courteous and fair. Finally, we did a lot of online comparisons and Lebanon Ford's price was the best. More
He was very helpful he went out of his way to help me i came in right before they closed to get a bulb for my turn signal he came out and looked at it went to get his tools replaced the bulb and made sure came in right before they closed to get a bulb for my turn signal he came out and looked at it went to get his tools replaced the bulb and made sure that it worked. he was very pleasant and taht kind of help will keep me comming back More
Great experience- even fixed reverse tail light @ no charge. I would suggest that this field b optional. Not many folks like to go into detail. All in all great service. Will be back. Need more word charge. I would suggest that this field b optional. Not many folks like to go into detail. All in all great service. Will be back. Need more words to complete this. So, I guess I'll just write until I get to my limit. More
They are always friendly, extremely helpful, and fully explain everything. Their pricing is in-line or better than you can find any where and the vehicle is always ready when they say it will be. I have r explain everything. Their pricing is in-line or better than you can find any where and the vehicle is always ready when they say it will be. I have recommmended them to several friends, and they all have come back and thanked me for alerting them to such a great Service team. More
kevin went well beyond reasonable service. hefound out what i was looking for, made sure it was possible then search high and low for a car that fit my needs wants and desires. he also kept me informed of what i was looking for, made sure it was possible then search high and low for a car that fit my needs wants and desires. he also kept me informed of the progress of the search throughout. this is the second car i have purchased through kevin and strongly recomend him to others. he is proffessional and doesn't xxxxxxxx you or try to push you into something you wont be happy with. as long as he is there lebanon ford will get my business More
Ownwership, sales and service people truly care for their Ownwership, sales and service people truly care for their customers. The world would be a much better place if other car dealerships would have and s Ownwership, sales and service people truly care for their customers. The world would be a much better place if other car dealerships would have and show just half the qualities evident at Lebanon Ford. There are probably dealerships as good, but there are none better. More
Always so nice and friendly, also very helpful. It's nice to have a dealership that is. We live closer to another Ford dealership and we drive to Lebanon Ford instead. The service techs, are good mechanics to have a dealership that is. We live closer to another Ford dealership and we drive to Lebanon Ford instead. The service techs, are good mechanics, and do the work right. We have 2 Fords and have taken them to Lebanon from day one on both cars. We will continue going there, because we like them. More
Frst person who ansered the phone was not welcoming. Got put on hold at the service desk for almost 5 min but the phone line was open an it sounded like they just forgot about the call. When I dropped off put on hold at the service desk for almost 5 min but the phone line was open an it sounded like they just forgot about the call. When I dropped off the car there were several employees at the desk dealing with one customer and just ignored me until they finished dealing with a very demanding customer. In other words because he was loud and demanding they lower service to the next in line. I had a much better experience in my previous visit so either it was just an off day or customer service slipping. More