Lebanon Ford
Lebanon, OH
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the service we received on Fri. was excellent and Ric was very helpful in givin us th information that we requested. The service center was also very clean and professional looking. Leonard Williams very helpful in givin us th information that we requested. The service center was also very clean and professional looking. Leonard Williams More
Lebanon Ford keeps my vehicles on the road where I make my living. They keep appointments & service is completed when they said it would be completed. They are good people & I have sent friends & customers my living. They keep appointments & service is completed when they said it would be completed. They are good people & I have sent friends & customers to buy from them. They too are satisfied with how they are treated. Donald Abner, Abner Electric,LLC More
I used to buy all of my vehicles from John Nolan Ford because I felt that they were an honest and fair Dealership, but when they closed I was in search of the same qualities in the dealership that would because I felt that they were an honest and fair Dealership, but when they closed I was in search of the same qualities in the dealership that would inherit my buisness and quite honestly they're aren't too many honest and fair dealerships left! I was lucky enough to meet Charlie Watson at several car shows when I had my Cobra, he convinced me to give them a try when I was looking to sell my Cobra. He not only lived up to expectations but so did everyone else I've dealt with at Lebanon Ford including the sales managers Kody and Tom, the service manager Ric and even the owner herself, Lisa Cryder. My wife and I and our family have now bought 5 cars from them over the last year, including my newest toy to replace the Cobra, a 2012 Mustang Gt Premium! Thank you Lebanon Ford team!!! Jeff Black More
This is the second car we have purchased from Lebanon Ford. It is always a pleasure to deal with their sales people. The car I wanted wasn't on the lot and Kevin found it for me right away. Zach walked m Ford. It is always a pleasure to deal with their sales people. The car I wanted wasn't on the lot and Kevin found it for me right away. Zach walked me through the paperwork and answered all my questions. Kevin had the car fueled up and cleaned, ready to roll for the weekend. I recommend this dealer to all my friends. Ford make the best and these are the best group of people to buy one from. More
After spending months searching online and in person at several dealerships in the region for a larger vehicle for our family, looking at and test driving multiple contenders, we found a possible match on several dealerships in the region for a larger vehicle for our family, looking at and test driving multiple contenders, we found a possible match on their website on FRI night. Upon calling to inquire about the vehicle and its' availability on SAT morning, I was put in touch with Tom Nickell. I informed him that we would be coming through the area on SAT afternoon and had an opportunity to stop in and check out the vehicle in question and were impressed with his willingness to accommodate us, given our limited time frame and their dealership hours. Our weekend was already full and spread out across the region. After a short test drive, we were set to head to our next destination, but Tom got with Travis and they offered us the opportunity to take the vehicle for the weekend and an extended test drive to make sure it fit our family and our needs. They allowed us to keep it for FOUR days! No pressure to make a committment, no restrictions as to mileage, no problems!!! There were a couple of minor items that we requested be fixed/replaced on the car and they immediately agreed before a deal was discussed. Upon returning on TUE evening, we were confident we found the right vehicle and people to work with. We wanted to work out a deal and were thoroughly impressed with the dealership staff. Car buying does not have to be a chore, nor a power struggle between customer and salesman. Tom and Travis both made us feel as if they were truly interested in us, not just the sale. They treated us with respect and went above and beyond to take care of everything we asked for. I would definately recommend this dealership, but more importantly Tom and Travis!! More
This is the 5th Ford that we have purchased from Freeda and our experience couldn't be better. She always gets the car we want, quickly,economicly, and with no hassle. She knows the competition and alway and our experience couldn't be better. She always gets the car we want, quickly,economicly, and with no hassle. She knows the competition and always is able to tell us why we are getting the most car for our investment. She is the best sales person I have ever dealt with! More
I have made many car purchases over my 72 years. Our experience @ Lebanon Ford, and especially with Mr. John Jurgens was absolutely fantastic. I have had some unpleasant expriences with dealersship in experience @ Lebanon Ford, and especially with Mr. John Jurgens was absolutely fantastic. I have had some unpleasant expriences with dealersship in the past. However, it was a please to work with John and Lebanon Fore. Sincerely, W. M. & Maurine Herrmann More
Quick Lane nice addition. I was able to be in and out in quickly without setting an appointment. Inspection sheet was explained thoroughly and I observed other customers receiving the same type of professi quickly without setting an appointment. Inspection sheet was explained thoroughly and I observed other customers receiving the same type of professional service. More
My experience with Lebanon Ford service department was great. They are all very friendly and work hard to get the job done right. I really appreciated the shuttle service they offer, taking me home and t great. They are all very friendly and work hard to get the job done right. I really appreciated the shuttle service they offer, taking me home and then picking me up to get my Flex when the work was done. More
Dick Watson is the BEST, and friendliest, salesman in the industry. I have purchased 6 cars from him since 1995. I hope every salesman is modeled after him. Maybe he should be training salesman. Some dea industry. I have purchased 6 cars from him since 1995. I hope every salesman is modeled after him. Maybe he should be training salesman. Some dealerships have salesman that seem more like vultures and ONLY care about making a sale instead of making the experience a pleasant one. That's why Dick stands out among the rest. He works hard to make you happy, and he and the dealership both reap the benefits. I will continue to buy my Ford vehicles from Lebanon Ford for as long as I get the same friendliness and dedication. Tom Aldridge was also very exceptional at helping locate the exact car I was looking for. He kept me posted on the situation like a true manager. Zach Funkhouser was also very friendly and helped the transaction go quickly and smoothly. Hats off to Lebanon Ford! I love the car too! More