
Lebanon Ford
Lebanon, OH
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Excellent experience!! I walked into the dealership and Brant immediately helped me out. He setup several vehicles for me to test drive without any of the typical salesmen pitches. Process was smooth and e Brant immediately helped me out. He setup several vehicles for me to test drive without any of the typical salesmen pitches. Process was smooth and efficient. Will definitely go back for future purchases. More
I was looking to trade in my Ford Edge and purchase a Kia Telluride or Sorento. After a bad experience at a Kia dealership, my husband found a used (2019) Kia Sorento at Lebanon Ford. My husband and I drov Telluride or Sorento. After a bad experience at a Kia dealership, my husband found a used (2019) Kia Sorento at Lebanon Ford. My husband and I drove to Lebanon Ford and looked at the Kia and other vehicles at our leisure. We went in and Bryan Hoying took great care of us! My last car was purchased through Matt McLaughlin who finished out this sale. I enjoyed working with both Bryan and Matt--two great salesmen! Frank Kudlac, in finance, did a wonderful job as well! Thank you for, once again, taking care of me! More
Horrible experience!! Brake warning lights came on in my Lincoln and I was told by my normal mechanic that it appeared the brakes required bleeding something only a Ford/Lincoln shop can do. The brakes work Lincoln and I was told by my normal mechanic that it appeared the brakes required bleeding something only a Ford/Lincoln shop can do. The brakes worked fine, but the warning lights were a concern. Dropped the car off, was told by Jeremy, the brakes didn't need bleeding but required a new master cylinder at about $1,200. Decided I'd have my regular mechanic do that instead for much less money. Went to pick the car up and the brakes are shot! I have to push them to the floor. They said they only ran the diagnostic on the car, but then why are the brakes now toast? I've called and received no response. My mechanic has no clue what they did, but he agrees they did more that just run a test. More
Travis helped us out by sending pictures. Then Bryan followed with taking a deposit to hold the truck and sending the credit application. Bryan kept us updated as the truck progressed through the inspec followed with taking a deposit to hold the truck and sending the credit application. Bryan kept us updated as the truck progressed through the inspection process. The truck was actually really clean when we test drove it. This showed us that they take pride in what they sell. The finance process went smoothly and quickly. Altogether, it was an awesome buying experience. More