Lebanon Ford

I felt the lobby was clean, and the service was fast. The employee was friendly, and was prompt to get complete my work. I would definitely go back. The employee was friendly, and was prompt to get complete my work. I would definitely go back. More

Just had the first service done on the 2012 5.0 at the Lebanon Ford Quick Lube and it was fantastic. The service people are friendly and professional. It is a great feeling knowing that certified Ford m Lebanon Ford Quick Lube and it was fantastic. The service people are friendly and professional. It is a great feeling knowing that certified Ford mechanics are performing the service on my new car as opposed to who knows at some speedy drive through. Once again Lebanon Ford has proven to be a great organization in both the sales and service departments. Thanks!!! Guy Geiger More

Since I purchased my Focus from Lebanon Ford, I take the car there for periodic service. They provide prompt,quality service, without a lot of B.S. The issue is more about price. They increased the price of car there for periodic service. They provide prompt,quality service, without a lot of B.S. The issue is more about price. They increased the price of the oil change by $5.00 in the last month, AND charge an additional $1.50 for "shop supplies", which were described to be to be "cleaning rags". Sorry...but $40.00 for an oil change while being nickel and dimed for "cleaning supplies" won't work. More

The service was good. The people were friendly and helpful. They answered any questions I had. They found the vehicle I requested even though it came from somewhere else. helpful. They answered any questions I had. They found the vehicle I requested even though it came from somewhere else. More

I was very satisfied with the service call provided by Lebanon Ford to program my garage door opener. It was handled in a professional way. Thanks, Pat Lebanon Ford to program my garage door opener. It was handled in a professional way. Thanks, Pat More

Everything was fine. I just thought the price was a bit high, but probably because of the difficulty in locating the problem part. It took overnight to get the part, but the car has been fine since the rep high, but probably because of the difficulty in locating the problem part. It took overnight to get the part, but the car has been fine since the repair. More

Aaron was a great salesperson to work with. He made the sales process pleasant and was very helpful and answered all my questions. We had talked over the phone and negotiated a price before I made the driv sales process pleasant and was very helpful and answered all my questions. We had talked over the phone and negotiated a price before I made the drive up to Ohio to purchase the truck. Kody explained all the details of the financing paperwork and was not pushy about selling the add-ons a lot of dealers try to sell. He provided information about warranty extensions and let me make my own decision. More

Great experience form sales to financing to delivery. Everyone was helpful but not pushy. They took the time to explain everything. The Ford equivilant of the "Geek Squad" was a great touch and took the Everyone was helpful but not pushy. They took the time to explain everything. The Ford equivilant of the "Geek Squad" was a great touch and took the time to explain all the features. Tom Nickell was my salesman. He absolutely made this the best car buying experience I have had, and I have bought a lot of cars. You owe it to yourself to go to Lebanon Ford and look up Tom. More

I like this dealership because the service department always gives me good appointment times an great attention to what I tell them about my vehicle.Job well done Tom always gives me good appointment times an great attention to what I tell them about my vehicle.Job well done Tom More

I was disappointed to find out that I could not use my reward card towards my oil change. However, I did not have an appointment and stopped in at 2:30 p.m. on a Friday and the service department got me reward card towards my oil change. However, I did not have an appointment and stopped in at 2:30 p.m. on a Friday and the service department got me in and out with an oil change and tire rotation in less than an hour. More