Lebanon Ford
Lebanon, OH
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Excellent customer service. Happy to work with customer for fair price. Very knowledgeable in explaining the car' specs, features, technology, etc. Would definitely do business with Lebanon Ford again in t for fair price. Very knowledgeable in explaining the car' specs, features, technology, etc. Would definitely do business with Lebanon Ford again in the future and recommend to friends/family. More
It's been 8 years since I bought a new car so to say I was nervous is an understatement! From the minute I walked in the door, every person I met could not have been nicer or more willing to help. Travi was nervous is an understatement! From the minute I walked in the door, every person I met could not have been nicer or more willing to help. Travis found just the right car at a price even better than I expected and didn't cringe once on the test drive. Zack kept finding better and better financing deals which made my new Fusion even more affordable. I don't know what I would have done without Alex. Instead of buying a car I got a car and multiple computer systems which he walked me through until he was sure I knew how to operate them all. Today, he called me back to make sure I was still ok..what great service! I've already recommended them to two friends. I'm a Lebanon Ford buyer-for-life! More
It was easy to set the appointment, (although doing so online did not work); service employees were right there to greet me upon arrival, Nathan took good care of me from start to finish, and the cost was online did not work); service employees were right there to greet me upon arrival, Nathan took good care of me from start to finish, and the cost was not prohibitive. From the purchase of the car to the service visit, everything has gone very well. More
Friendly sales staff, not pushy. Did not have to go back-and-forth a bunch to manager. Showed me respect and seemed to have integrity in sales deal. back-and-forth a bunch to manager. Showed me respect and seemed to have integrity in sales deal. More
Being a new grad with a new job i was looking for a dependable new car. Paul,the sales and leasing consultant was friendly, extremely helpful, and not pushy which qualities are difficult to find now a dependable new car. Paul,the sales and leasing consultant was friendly, extremely helpful, and not pushy which qualities are difficult to find now a days. Zach helped me with the financing and leasing information, and was very efficient. They worked hard to get me the car i was looking for. Alex the my tech representative was extremely thorough with all the technical information involved with my new focus. Very pleased with my over all experience at Lebanon, Ford. More
I called Lebanon Ford's myTech Team concerning issues with the My Ford Touch system in my 2012 Explorer.Even though I did not purchase the vehicle there and I live 2 states away,Alex was very eager to he with the My Ford Touch system in my 2012 Explorer.Even though I did not purchase the vehicle there and I live 2 states away,Alex was very eager to help and was very knowledgeable about the issues I described.It's great to have a service like this available to all Ford owners.I will definitely call Alex back if the need arises. Thanks, Larry Bert More
I was starting to think about purchasing a used vehicle. My husband was at Lebanon Ford getting his vehicle serviced for a recall. Dan cutter approached him & was asking him if he was interested in a veh My husband was at Lebanon Ford getting his vehicle serviced for a recall. Dan cutter approached him & was asking him if he was interested in a vehicle. Then he spoke to Bill Nickel about possibly a used Jeep. They both said they would look for one & they found one. I took it a test drive & the rest is history. I purchased the jeep & met with Dan & Travis for all the details. They gave me a good deal & were very customer orientated. The entire transaction was simple, easy, friendly, & smooth sailing. What a great company to deal with & great people to work with! I'm very happy about the transaction & would definately go back to them for any future vehicle purchase. More
I was introduced to this dealership through a friend who purchased a new vehicle from them. I went in just to see what they could do to help me get into a new car. Working with Paul Healey was an absolute purchased a new vehicle from them. I went in just to see what they could do to help me get into a new car. Working with Paul Healey was an absolute great experience. I have purchased many new and used cars in the past. Lebanon Ford had a stress free and family environment that made it an excellent place to spend my time and purchase a new car. Working with Paul Healey was by far the best experience I've had in purchasing a car, new or used. He had a "let's us see what we can do" approach and never gave up hope when things looked doomed. Paul was very professional and very personable. He acted more as a friend then a salesman. I dealt with many great people from Lebanon Ford, Lisa Cryder, Kody Lowe, Zack Funkhouser and Alex Cryder. They all had a view of just because your leaving with the car today doesn't mean our relationship is over. I would recommend Lebanon Ford over any near by dealership. The experience I had at Lebanon Ford will keep me coming back. Great job and thanks for a great experience. More
The team at Lebanon ford was nothing less than great to deal with. Our experience started with Paul whom made sure throughout the process everything was taken care of to the highest level of certainty and deal with. Our experience started with Paul whom made sure throughout the process everything was taken care of to the highest level of certainty and detail. Kody and zack treated us with the same level of respect and were friendly and outgoing. The last person I have to praise is the last person i expected to still be on the showroom floor at closing time was Lisa the owner. She not only welcomed us she made sure to take time to assure the level if service she obviously demands of her employees was being met. This process was fair honest and straight forward and quite possibly the best vehicle purchasing experience I have had. It was a great job by all. More
Charlie J. Watson and Tom Nickell both times i was there were very friendly easy to work with even when the banks gave us a little run around still came thru and got the truck i wanted were very friendly easy to work with even when the banks gave us a little run around still came thru and got the truck i wanted More