Lebanon Ford
Lebanon, OH
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Alex really knows his stuff and is extremely patient and helpful with the high tech gadgetry in his area of responsibility. He is one of the reasons I am so pleased with my 2012 F150 and all its very slick helpful with the high tech gadgetry in his area of responsibility. He is one of the reasons I am so pleased with my 2012 F150 and all its very slick features. I brag about my F150 and the Lebanon Ford team I've dealt with every chance I get! More
We have bought two Cars there and each time have been very happy with the car and the service.Today we went there because to get help with our sync on our Escape.It ended up being an issue with my phone very happy with the car and the service.Today we went there because to get help with our sync on our Escape.It ended up being an issue with my phone and Alex was very quick and friendly to assist us.Alex was very professional and made us feel welcomed even when we were not buying anything.The service and friendliness of the Staff is why we keep going back.In a day and age where you think customer service does not exsist,Alex proves that to be wrong. Alex did an awesome job for us today! More
This was my first visit to the Quick Lane for service and This was my first visit to the Quick Lane for service and I was treated great and the time I was there was short. The personnel were extremely frien This was my first visit to the Quick Lane for service and I was treated great and the time I was there was short. The personnel were extremely friendly and courteous! Nice Experience....I will be back! Beth Archer More
Great service. Always friendly. Very knowledgeable and accommodating to my schedule. Have purchased and have serviced 2 cars from Lebanon Ford and highly recommend them. accommodating to my schedule. Have purchased and have serviced 2 cars from Lebanon Ford and highly recommend them. More
I've brought my 2003 Taurus to Lebanon ford several times to have repairs made. I've had excellent experience with the service department. The staff is friendly and always treat me well. I've used Lebanon as to have repairs made. I've had excellent experience with the service department. The staff is friendly and always treat me well. I've used Lebanon as a second opinion a couple times and have always given me fair prices and performed quality work. The staff is really good about giving good explanations on what was done. The service department has gained my trust through fair prices, quality of work, and being honest. Lebanon ford is the only garage I go to now. More
My experience with Lebanon Ford has always been very pleasant. Everyone has always been friendly and helpful. The service seems to be quick and efficient and I am very comfortable every time I call or pleasant. Everyone has always been friendly and helpful. The service seems to be quick and efficient and I am very comfortable every time I call or come in for service. I am always given an appointment for service in a timely manner and all my questions and concerns are quickly taken care of. I am very satisfied! More
This was my first visit to the service dept. Was met by a very friendly, smiling man ,who directed me to a service writer. Very pleasant gentleman, told what he was going to check on my tire. In less tha very friendly, smiling man ,who directed me to a service writer. Very pleasant gentleman, told what he was going to check on my tire. In less than an hour in and out. Wasn't happy I had to buy a new tire, but I understand the warranty issue. Over all experience was excellent. More
It was great working with Andy Buck. He was very knowledgable, courteous and a pleasure to work with. I would recommend anyone looking for a car to check our Lebanon Ford and Andy Buck first. knowledgable, courteous and a pleasure to work with. I would recommend anyone looking for a car to check our Lebanon Ford and Andy Buck first. More
I would absolutly recommened this dealership.Having reared 2 children and purchased MANY cars, I have NEVER been treated with the this kind of respect. At previous purchases I almost felt like "Ok we reared 2 children and purchased MANY cars, I have NEVER been treated with the this kind of respect. At previous purchases I almost felt like "Ok we made a deal See YA". Not so with Lebanon Ford. Let me explain how wonderful they are. I live over and hour from the business, I called and was lucky enough to talk to Kevin McClelland. I described to him what I was looking for,ie color,features, and such. He not only found the car, he called to tell me about it and I gave a deposit over the phone to purchase the car sight unseen! I have to admit i was a little worried but knew I didn't have to take it if I did not like it. As I pulled into the parking lot I saw a beautiful Ford Explorer sitting by the door and thought to myself,"Wow that is nice, sure hope mine is too". Little did I know it was the car that Kevin and staff found for me. I cannot relay how happy I am that i chose Lebanon Ford. You wont be sorry, even if you drive over and hour to get there. More