Lebanon Ford
Lebanon, OH
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My husband and I were extremely happy with the professionalism and integrity of the staff who assisted us in the purchase of our car, financing procedure, and service department. Everything was do professionalism and integrity of the staff who assisted us in the purchase of our car, financing procedure, and service department. Everything was done in a timely manner with clear explanations and/or our questions answered in the areas regarding our purchase. I highly recommend Lebanon Ford. This is our third purchase and we have not been disappointed with any of our transactions over the years. More
First experience dealing with Lebenon Ford and Bryan Pence so didn't know what to expect. Stumbled upon a top notch Ford Dealership that are experts with Roush Mustangs! Very pleased with our purchase Pence so didn't know what to expect. Stumbled upon a top notch Ford Dealership that are experts with Roush Mustangs! Very pleased with our purchase of a used car! Everyone was professional and helpful. Car was very clean. Recommended them to my Mustang friends. They are coming back strong after a very tough year with the pandemic. Well done! More
This dealership has went out of their way in every aspect to assure our experience was great! Our salesman went over the top! Couldn’t be happier with our purchase and overall experience! to assure our experience was great! Our salesman went over the top! Couldn’t be happier with our purchase and overall experience! More
Jesse and the whole Lebanon Ford team were amazing. They made my trade in and new purchase super painless. Very helpful, great communication! We will be back! Thank you again! made my trade in and new purchase super painless. Very helpful, great communication! We will be back! Thank you again! More
My family will only purchase vehicles from Lebanon Ford and will always go through Kevin. We trust Lebanon Ford’s service department to inspect the vehicles properly. Kevin always goes above and beyond to and will always go through Kevin. We trust Lebanon Ford’s service department to inspect the vehicles properly. Kevin always goes above and beyond to find the vehicle we are looking for and within our price range. We went through north gate Ford for a purchase because They refused to send it to Kevin at Lebanon Ford. Kevin told us to go ahead with the purchase as it was going to be Ford certified and if something was wrong they’d have to fix it. We purchased the vehicle and drove it to a baseball tournament and knew there was something wrong. My husband Called north gate and took it back. North gate Ford and they said something nothing was wrong. My husband called Kevin and explained what was going on. Kevin then gave my husband the owners number. My husband told the owner what was going on and how we were treated at north gate Ford. The owner told us to take the vehicle to Lebanon Ford. The service department Manager, Jason, took care of us. He had his head mechanic look at the vehicle and was very honest with us. He was very quick and informed us of what needed to be done. Jason had great communication and got our vehicle up to par where it should have been when we purchased it. Lebanon Ford is the only place we trust on our purchases and service. Being in a safe reliable vehicle is a priority for our family. We always refer everyone to Lebanon Ford. More
DO NOT BUY HERE! I bought a 2018 Ford F-350 back on April 9 2021. A month later I got a call telling me I needed to pay an additional $100 because they didn’t get the pay off for my trade in to the bank on t 9 2021. A month later I got a call telling me I needed to pay an additional $100 because they didn’t get the pay off for my trade in to the bank on time. Fast forward to July. I went to renew my registration and found out they never transferred my registration from my old vehicle. Talking to Tim in the finance department they knew it didn’t transfer, but just didn’t bother to get ahold of me. I spoke with Greg one of the sales managers and was completely dismissed. Do yourself a favor a go look at the review on other sites too. I’m not the only one this has happened to. Such a joke! Scam artists More
Matt McLaughlin and Kevin McClellan were very professional , courteous. Had a problem with the used truck at first . Kevin had it towed in and fixed. highly recommend!! professional , courteous. Had a problem with the used truck at first . Kevin had it towed in and fixed. highly recommend!! More
Kirk help us get two cars in less of week, new and pre own. He answered all our questions and was great help in our dire need if getting two cars. Kirk Levy is our guy to go for future cars own. He answered all our questions and was great help in our dire need if getting two cars. Kirk Levy is our guy to go for future cars More
I worked with Braydon Mattimore to purchase a 2021 Ford I worked with Braydon Mattimore to purchase a 2021 Ford F150 this past week. He new the trucks well and had a large selection. Great job! I'm a retu I worked with Braydon Mattimore to purchase a 2021 Ford F150 this past week. He new the trucks well and had a large selection. Great job! I'm a return customer because of the professionalism and friendly group of people. Frank in Finance was very helpful too. More