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Lebanon Ford
Lebanon, OH
3,060 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 25, 2012
When I need to lease a vehicle, I want to deal with people I can trust to find what I need, when I need it and surprise me with an opportunity that I never expected. And then follow up with service sup people I can trust to find what I need, when I need it and surprise me with an opportunity that I never expected. And then follow up with service support that can be relied upon. In over 50+ years of interfacing with car dealers, I have found only three that fit that description. And it's not the dealership by name that makes the difference. It's the individual interfaces that make you want to come back again and again. Andy Buck, Zach Funkhouser and Alex Cryder have made Lebanon Ford one of those three by making it stand out as a place where I want to deal and also to tell others about. These three represent a spirit of personal care that ensured we got what we needed, when we wanted it and also surprised us with one step beyond, i.e. exceptional care and friendly professional service. More
by grobson
May 23, 2012
Having the right sales team, right car, at the right price, led to a successful buying experience. No nonsense and no pressure sale made the buying experience pleasant! price, led to a successful buying experience. No nonsense and no pressure sale made the buying experience pleasant! More
by nldincincy
May 22, 2012
Friendly and helpful. Greeted by Dick Watson who was thorough and explained all about the Escape. Zach Funkhouser and Alex explained in detail the finance and tech aspects of the deal. Would recommend L thorough and explained all about the Escape. Zach Funkhouser and Alex explained in detail the finance and tech aspects of the deal. Would recommend Lebanon Ford. More
by bbmav460
Employees Worked With
Dick Watson
May 22, 2012
On 5/3, I brought my Lincoln Town Car in due to many electronic issues; none of which were rectified. I was upset with the fact that none of the technicians can EVER resolve the issues, as I have broug electronic issues; none of which were rectified. I was upset with the fact that none of the technicians can EVER resolve the issues, as I have brought the vehicle there to be looked at, on several occasions. That is when TOM KOMISAR said to me, "You can just pay & get out of here!" To say that he displayed the poorest of Customer Service, is an understatement. Not only will I not return; I have & will continue to make it a point to inform anyone looking for a Ford vehicle of my experience. Furthermore, I am considering switching allegiance, after so many years, to Chevrolet & trading in my car at Tom Gill Chevrolet. Money can be spent anywhere on a shiny car, however, it is the care one receives afterward, that is crucial in cultivating & maintaining a business. More
by Falderah
Employees Worked With
Tom Komisar, Tom Komisar
May 20, 2012
After visiting other area dealers I could tell Lebanon Ford was "the one" the minute I walked in the door. The atmosphere was friendly, not pushy, and I was never given canned sales lines or hard closes- Ford was "the one" the minute I walked in the door. The atmosphere was friendly, not pushy, and I was never given canned sales lines or hard closes- both of which would have been big turn offs. I was completely pleased with every aspect of my purchase here. Highly recommend! More
by colleenc08
Employees Worked With
Kody Lowe, Dick Watson, Aaron Funkhouser
May 16, 2012
I just recently bought my first new car, a mustang convertible, from Lebanon Ford and got to work with Andy Buck. He was so friendly and honest, and helped take the stress out of the car buying experi convertible, from Lebanon Ford and got to work with Andy Buck. He was so friendly and honest, and helped take the stress out of the car buying experience. I'll be sending all my family and friends looking for a car to Andy now, thanks for all the help! More
by gettickets
May 14, 2012
I have lived in Lebanon for 8 years now. I have purchased 2 new vehicles from this dealership. Hands down, Lebanon Ford has been more than fair. Customer service to them is the condition of servi purchased 2 new vehicles from this dealership. Hands down, Lebanon Ford has been more than fair. Customer service to them is the condition of service to customers before, during and after a purchase; I can attest that the service does not end when you drive off the lot. Lebanon Ford has changed the entire perception a customer has of a car dealership. More
by kraig.bradford
Employees Worked With
Aaron Funkhouser
May 05, 2012
The staff at Lebanon Ford were easy to work with and cut us a fair deal on the car we wanted. The overall experience was positive and I would recommend them to friends and family. us a fair deal on the car we wanted. The overall experience was positive and I would recommend them to friends and family. More
by Tmtterrap
Employees Worked With
Brant Benson
May 01, 2012
Travis was great. He gave me a very fair offer on my trade-in and a great price on my new vehicle. Alex explained so much about the sync system and has been very helpful as I have had questions. I liked trade-in and a great price on my new vehicle. Alex explained so much about the sync system and has been very helpful as I have had questions. I liked the service so much that I brought my wife back the very next day and we bought another new vehicle. We are now a Ford Family. More
by pottsas
