Lebanon Ford
Lebanon, OH
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My husband and I had a wonderful experience at Lebanon Ford. Our salesman, Dick Watson, was great to work with. I always dread buying a new car and the "pushy salespeople" that I have always dealt with Ford. Our salesman, Dick Watson, was great to work with. I always dread buying a new car and the "pushy salespeople" that I have always dealt with in the past. This was our first time buying from Lebanon Ford and I dare say it will not be our last. They made the experience a joy for us and that means so much. Next to buying a house, buying a car is the biggest financial transaction a person normally makes and in this economy it is stressful, but Lebanon Ford made it painless and we greatly appreciate it and recommend this dealership to anyone interested in buying a car. More
This is my first experience buying a Ford Product. The sales staff At Lebanon Ford went above and beyond to help me find my new Escape.Tom Aldridge spent the entire day trying to find the car that I had r sales staff At Lebanon Ford went above and beyond to help me find my new Escape.Tom Aldridge spent the entire day trying to find the car that I had requested and finally with creative financing with the help of Zack Funkhouser we were able to get into a new Ford Escape at a lower interest rate (wich saved me tons of $$$$$) at there lot.My expreience started with Danny Vanwinkle on the phone and because of his proffesional attitude and no quit attitude I told my wife that this was the dealership we were going to buy our vehicle from if we had to order it. I would also like to thank Ricky Bumbgardner for all his help closing this deal on Danny's behalf, you were professional and kind and a joy to work with, Last of all thanks to Alex Cryder for showing my wife and I all the cool stuff that My Ford Sync will do . you were a great help and I'm sure you will be of great assistence in the future, This was the best car buying expereince and most pleasant I have ever had . (I am 50 plus years old so I have Bought a few cars )Y our owner should be proud of you as a staff, Thanks Again for all your help and looking forward to being a lifelong customer, Very Satisfied CUstomer K&J More
Everytime I take my vehicle in the staff is always friendly and explains everything about the service or needed repairs to my vehicle. Thank you. friendly and explains everything about the service or needed repairs to my vehicle. Thank you. More
First of all, I can't recommend Lebanon Ford, highly enough. They are the absolute best when it comes to friendliness and service. I just purchased a new Taurus from Kathy Wells. My husband bought a enough. They are the absolute best when it comes to friendliness and service. I just purchased a new Taurus from Kathy Wells. My husband bought a car from her last year, and I just appreciate her hard work and honesty. She loves her job, and it shows because she is so good at it. We always give her name to friends when they talk about purchasing a car. Zack Funkhouser is also great to deal with in the finance department. He's so helpful and tries to make things go as smoothly as possible. Alex did a great job of going over all the eltronic gadgets my car has. He is thorough and even offered to come to our house if we needed help with any operating problems. The whole ordeal of purchasing a car is such a nice experience at Lebanon Ford. The last dealership I dealt with didn't even want to change the oil in the car I purchased from them. Lebanon Ford would never treat their customers that way. They make you feel appreciated and are so nice. More
Great company and great service, never a disappointment. Service scheduled online for 8 AM and I was on the way back to Dayton by 9 AM. This is an awesome dealership and service department. Service scheduled online for 8 AM and I was on the way back to Dayton by 9 AM. This is an awesome dealership and service department. More
This is the fourth vehicle that I have bought from this car lot. I have always liked the sales personal,and the prices are much lower than other dealers.Lebanon Ford thank you once again. Jeanne car lot. I have always liked the sales personal,and the prices are much lower than other dealers.Lebanon Ford thank you once again. Jeanne More
Lebanon Ford has always provided outstanding customer service. I brought in my Ford Escape to the service department and found out I needed my power train drive replaced. I was quickly told the replace service. I brought in my Ford Escape to the service department and found out I needed my power train drive replaced. I was quickly told the replacement was still under warranty and would be installed as soon as the order was received. Within days the work was finished and their shuttle service is a huge convenience! I definitely will recommend this dealership. More
We purchased a used car from Dick Watson 5 years ago and had a great experience. We felt it was time to go into another used or new vehicle so over the holiday weekend we scoped out other dealerships and no had a great experience. We felt it was time to go into another used or new vehicle so over the holiday weekend we scoped out other dealerships and none of them came close to Lebanon Ford. Dick, Dan, Alex and Zack made our new car purchase a wonderful experience. They treat you as if you are part of their family. I'm so glad my first ever new car purchase was with them. I am highly recommending them to my friends and co-workers. If I had family that lived close by I would send them too! More
Great experience. My issue with the price was that at the last oil change only one cylinder was misfiring. When I brought it back 4 were misfiring. So it wasn't that your price was bad just higher than the last oil change only one cylinder was misfiring. When I brought it back 4 were misfiring. So it wasn't that your price was bad just higher than anticipated. More
they helpped me get a new car when my old car quit running, and made my experience with car salesmen the best it has been in 40 years. they help me get a new car and back on track with not knowing wha running, and made my experience with car salesmen the best it has been in 40 years. they help me get a new car and back on track with not knowing what to do about a car that did not run and I still owed on it. thank's to this dealership and the saleman I went home with a new ford Fusion and a payment I can live with. More