Lebanon Ford

We found the vehicle that we purchased on the internet site for Lebanon Ford. When we got to the dealer ship, I was surprised to find exactly what was described on their site. It was a clean, well kept us site for Lebanon Ford. When we got to the dealer ship, I was surprised to find exactly what was described on their site. It was a clean, well kept used 2012 Ford E-350 12 passenger van. It hadn't been hyped or over presented at all. Our salesman Nikko McClellan was polite, knowledgable and able to assist us in every way. There was no pressure and any issues that I had with the van (which were minor) were taken care of. The sales mananger Travis Martin was upfront with us and honest. We walked away with a van that would suit our needs at a price that was resonable and received a fair trade-in value for our used van. It was also a pleasant surprise to find a full tank of gas when we pulled out of the lot. All in all it was a good experience and I wouldn't hesitate going back or recommending Lebanon Ford to friends and family in the future. More

I haven't bought a car in the past 11 years, but it was a very natural and enjoyable experience when dealing with those at Lebanon Ford. From the very beginning, it was a very laid back and no pressure atmo very natural and enjoyable experience when dealing with those at Lebanon Ford. From the very beginning, it was a very laid back and no pressure atmosphere, which allowed me to make the type of decisions I needed to make when buying a new car. After I had bought the car, Ricky, was very good at checking back with me to make sure my experience has exceeded my expectations and that I wasn't having any problems. The team at Lebanon Ford made me feel as if I was one of their own, which further validated my choice to choose this dealership. I would highly recommend this dealership, as well as Ricky, when inquiring to buy a new or used car. More

Walked to the lot cold, with the intention to view/drive a car found on the internet. Brant took the time to listen, and provided input without overwhelming us with options - allowing us to work through mo a car found on the internet. Brant took the time to listen, and provided input without overwhelming us with options - allowing us to work through more of the lot. Drove the vehicle we came to look at - the dealership is pretty well located to provide interstate, rural, and village/city driving opportunities in a short time - and ended up in another car that Brant was less ready to discuss (the car was technologically loaded) - but he was honest and let us 'play around' with the options. Great job letting us 'find' what we needed while noting additional features that were 'nice-to-haves'. Not much 'Grind' - as they are pretty price competitive, and this results in limited price flexibility. Brant gave us the 'extended warrantee - gap coverage' options, which we decided not to pursue. His understanding of the benefits was superb, and we eventually got detailed pricing for both with and without the options to give us the information needed to make our decision. We did identify a minor issue with the inside lights on the vehicle - and Brant scheduled a service appt for the next day that fit with our schedule. The dealer has a dedicated "tech team" to set up the car technology (phone/radio/accessories) which definitely helped us get familiar with the car in minimum time. From walking in, to temp tags and financing it took us about 90 minutes - and Brant was instrumental in making it as painless as possible. More

My experiences at Lebanon Ford has always been great. Both Charlie Watson and Dan Cutter have gone out of their way to make me happy as a customer. They have always taken care of any problems that I had Both Charlie Watson and Dan Cutter have gone out of their way to make me happy as a customer. They have always taken care of any problems that I had and in a speedy manner. I also liked the fact the paper work was done in a quick manner and everything was well explained by Travis Martin. I would certainly recommend Lebanon Ford for service and purchase of a car. Customer service is an A+. More

Last week me and my husband purchased a used car. We worked with Charlie Watson and Travis Martin. They were both very friendly and easy to work with. Charlie was knowledgble about the Ford Flex. Befor worked with Charlie Watson and Travis Martin. They were both very friendly and easy to work with. Charlie was knowledgble about the Ford Flex. Before we left the lot, they made sure the car was cleaned up, filled with gas, and we had a mini consultation with the Tech guy to go over some features and populate some of our favorites for us. We would recommend Charlie and Travis to our family and friends for their future car purchasing needs. More

Everyone was very kind and considerate. They gave me a very good price for my used car and put it towards my new one so I didn't have to have a down payment. very good price for my used car and put it towards my new one so I didn't have to have a down payment. More

This is my first time buying a ford and I have to say Charlie Watson made it an enjoyable experience. He was very friendly, helpful and not pushy at all. I would definitely recommend him to my friends Charlie Watson made it an enjoyable experience. He was very friendly, helpful and not pushy at all. I would definitely recommend him to my friends. Zach was also great to work with. Of course, I have not had any service issues yet but I am confident that if there are any that Charlie will make sure I am satisfied. Thank you Lebanon Ford for making my car buying experience pleasant. More

We absolutely HATE buying a new vehicle. It's alway so time consuming and a long and encumbered process. Our experience with Lebanon Ford was anything but....it was unexpectedly friendly, pleasant and pa time consuming and a long and encumbered process. Our experience with Lebanon Ford was anything but....it was unexpectedly friendly, pleasant and painless. We truly feel like we're part of your "family", and truly enjoy knowing we were able to purchase right here at home in Lebanon. Thank You Lebanon Ford. I'm sure we'll enjoy our newly purchased F150 for many years to come. Ed and Jan Jones More

Brant is awesome! The best car buying experience I've ever had! Every aspect was a pleasure. I LOVE my 2013 Edge Limited. Brant made the process easy and totally painless. A class act all around. ever had! Every aspect was a pleasure. I LOVE my 2013 Edge Limited. Brant made the process easy and totally painless. A class act all around. More

We had a great experience at Lebanon Ford! It was my wife and I's first time shopping for a car together. We pulled in like fifteen minutes before close just expecting to look around. Charlie came outside an and I's first time shopping for a car together. We pulled in like fifteen minutes before close just expecting to look around. Charlie came outside and greeted us. He asked us if we wanted to come inside and get out of the heat. We briefly talked to him about what we were looking for and he said he would pull up some cars he thought we would be interested in. We loved the first car he showed us! It was very clean and we feel we received a reasonable deal. Charlie was extremely knowledeagble about the car, very friendly and personable. We drove the car home on Friday night and came back Saturday morning to sign the papers. We also talked to Alex when it came to sign for the car. He was very friendly as well and worked hard to find us financing for the car. An added bonus was that they filled the gas tank for us before leaving and they're giving us a free oil change. We are extremely satisfied with our car and the service we received at the dealer. We will definitely be giving Charlie a call when we look to buy our next car. More