Lebanon Ford
Lebanon, OH
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my car had an oil change performed but when driving away, the dashboard wasn't reset. Two young technicians took the time to go on the internet & also using the car manual, were able to figure out how to re the dashboard wasn't reset. Two young technicians took the time to go on the internet & also using the car manual, were able to figure out how to reset the dash. This took along time to figure out - but they were diligent in their efforts. Very good experience! More
I have been going here for all my service for the past 12 years, my last vehicle was an F-150 that had over 210,000 mile, and was still running great. I feel they are thorough and take the time to check the years, my last vehicle was an F-150 that had over 210,000 mile, and was still running great. I feel they are thorough and take the time to check the overall condition of the vehicle. which gives me the confidence in the long term performance of my vehicle. More
This is the 4th new Ford we have purchased from Freeda Floyd and each experience gets better and better. She is an outstanding sales person and Lebanon Ford has been a wonderful dealership to buy a car fr Floyd and each experience gets better and better. She is an outstanding sales person and Lebanon Ford has been a wonderful dealership to buy a car from. I highly recommend Freeda and Lebanon Ford! More
Charlie was honest reliable genuine friendly and cared for his customer and actually wanted to help me as a person, amazing dealer. I would recoomend for all ages for his customer and actually wanted to help me as a person, amazing dealer. I would recoomend for all ages More
Nathan has always been very helpful. Sometimes when I pull in and no other cars are there and no one is at the counter, I still have to stand and wait a few minutes, but when Nathan is there this is not pull in and no other cars are there and no one is at the counter, I still have to stand and wait a few minutes, but when Nathan is there this is not the case. More
I have always taken my car back to the Lebanon Ford for service. They are very friendly and answer all my questions. I think some of the pricing is a little high ($25 for an air filter) but the overall s service. They are very friendly and answer all my questions. I think some of the pricing is a little high ($25 for an air filter) but the overall service has been great and my car has been well maintained and repaired. More
I'll keep it short and sweet. My marks for this dealership are high because they deserve to be high. My experience was pleasant because no time during the quoting prices and paperwork did i feel pr dealership are high because they deserve to be high. My experience was pleasant because no time during the quoting prices and paperwork did i feel pressured or put out of place. The sales staff is efficient and attentive to my need and also patient with my questions. I can say I didn't leave that dealership feeling I'd been cheater or coned, only very excited and happy to own my used (2008, but in such good condition its might as well be new) f-150. My only bad experience was upon delivery for detailing my battery was dead, which was curious because I had driven it multiple times the day before. To my sales associates credit, then problem was remedied quickly. Charlie hooked me up in a loaner for the hour it took to charge the battery to full. I am happy to announce that no other problems have arose. In closing, if you are looking for a respectable dealer that doesn't hassle you and is fair and reasonable, try Lebanon Ford. I wasn't disappointed. More
I was deployed to Afghanistan over the last year and had constantly been looking for a nice truck under $13,000 that was actually worth the money. I found a truck on their website and sent an e-mail out and constantly been looking for a nice truck under $13,000 that was actually worth the money. I found a truck on their website and sent an e-mail out and within 5 hours Brant had sent me more info about the truck. When I told him I was really interested but was afraid that the truck would be gone by the time I got home two weeks later and asked if I could hold the truck Brant and his manager were more than happy to hold the truck for me. Once I got home and went down to look at the truck, it was sitting at the front door ready to go and with in five minutes of arrival I was out test driving the vehicle. Brant also bought drinks for my wife and daughter while they waited. The truck was exactly what they explained and I was not caught off guard by anything from looks of the truck to pressure to buy. Also Aaron took the time to find me the lowest interest rate and treated me like I was an old friend. Over all this dealership treated me the best out of any dealership I have ever been to. While the paper work was being done they washed the truck again and also filled the tank and even programmed what radio stations I wanted. These guys are pure blooded American people and treat you as a human and not a sale. I will recommend this dealership to anyone I know interested in buying a vehicle. Thanks again. More
Earlier last month I purchased a used F150 from Lebanon Ford and Charlie Watson. I was very pleased with the service I got. It was a very laid back and no pressure atmosphere. Which I liked very much. Ther Ford and Charlie Watson. I was very pleased with the service I got. It was a very laid back and no pressure atmosphere. Which I liked very much. There was a small problem when I went to pick up the truck, which I thought would turn in to a big deal. I am glad to say that it was taken care of and I was able to pick up my truck later that day. I live a little ways away from Lebanon Ford but I will return to them next time I need a vehicle. More
Entire experience weas pleasant. Brant was very helpful, knowledgable and friendly. The staff was excellent and even fed our kids while we were there. Brant and the entire staff was very professional. Th knowledgable and friendly. The staff was excellent and even fed our kids while we were there. Brant and the entire staff was very professional. Thank you! More