Lebanon Ford

Very helpful and lessened to what we where looking for, the mini van was nice and clean when we came to pick it up the next day. the mini van was nice and clean when we came to pick it up the next day. More

I was warmly greeted and made to feel comfortable and respected by Andy. We talked about my situation with the leased MKX and the cost per month was eating into my IRA which is my income since I did not respected by Andy. We talked about my situation with the leased MKX and the cost per month was eating into my IRA which is my income since I did not get a retirment package. I chose to put the lump sum into IRA accounts and am drawing from them as income. All was fine until the market downturn which makes the payments unaffordable. I was not overly happy with the MKX but the lease was to go on for 5 months yet. Andy helped me get into a 2005 Town car at less that half the payments. I am very happy with the car and all the people that took care of the paper work and delivery of the car. I would recomend all three of the persons I listed above highly. I have mentioned you dealership to a few people already and anyone else that asks me. Thanks for exceptional work. Jerry Wetzel More

This is the second car my wife and I have purchased at Lebanon Ford and the sixth (seventh?) car we've purchased with Freeda Floyd. Although we live in Evendale (OH), we choose to follow Freeda from a pr Lebanon Ford and the sixth (seventh?) car we've purchased with Freeda Floyd. Although we live in Evendale (OH), we choose to follow Freeda from a previous Ford dealership to Lebabon Ford which is approximately 20 miles from our home. Candidly, we've always found Freeda to be very helpful, friendly and courteous in addition to being exceptionally knowledgeable of the Ford product line. My wife and I strongly believe that repeat business is the highest form of satisfaction we can express (as consumers) to a car dealership and truly it is a reflection of our complete and total satisfaction in our relationship with Freeda! If you are in the market for a new Ford, we strongly recommend you choose Lebanon Ford and Freeda Floyd! More

We are very pleased with the service department. When we are in the market for another Ford, we will definetly make sure that Lebanon Ford will be our first choice. are in the market for another Ford, we will definetly make sure that Lebanon Ford will be our first choice. More

The employees in Lebanon Ford are knowledgeable and professional. We went to them because the lease for my car was going to expire in a few short months. They showed me a couple of possibilities. Allow professional. We went to them because the lease for my car was going to expire in a few short months. They showed me a couple of possibilities. Allowed me to test drive both cars several different days, explained the differences and made recommendations based on my concerns. They made me feel like my concerns were important to them, like I was part of the Ford family. I really appreciate all their help and kindness and I'm very grateful that I never felt preasured into anything I didn't want. More

Everyone at Lebanon ford was friendly and willing to answer all questions. It was nice to work with a neighborhood dealership instead of a large megastore. Brandt Benson was especially helpful and I wou answer all questions. It was nice to work with a neighborhood dealership instead of a large megastore. Brandt Benson was especially helpful and I would recommend Lebanon ford to anyone. More

Lebanon Ford does a great job! Their Service Dept. employees are friendly, fast & offer a fair price for their parts & work performed on your vehicle. employees are friendly, fast & offer a fair price for their parts & work performed on your vehicle. More

I was greeted by the man whom opened the service door with a friendly smile and the name of the person with whom I would be working, Jason. That man came over immediately, took my service order for my 3 with a friendly smile and the name of the person with whom I would be working, Jason. That man came over immediately, took my service order for my 37,500 service, and wrote up the form. I waited in a comfortable waiting room and my service was completed in an hour (timely manner). Jason came over to get me, went over what the service people had done and their findings related to preventative care with me, and then took me to the cashier. She processed my payment and I was on my way. Everyone was friendly and attentive to my questions and needs. More

yes, but would have rather had lowest tire price offered at the beginng, rather than say they will meet any competitors price. will buy tires from Luti tire co. at the beginng, rather than say they will meet any competitors price. will buy tires from Luti tire co. More

Lebanon Ford hands down has THE best website of any Ford dealer in the Cincinnati Tri State area. The web site had so many photos it made it easy to look over all the vehicles without having to spend hours dealer in the Cincinnati Tri State area. The web site had so many photos it made it easy to look over all the vehicles without having to spend hours on the lot. When I found what I wanted the process was so simple by having a sales agent contact me regarding my interest. Travis Andrews treated me like a friend or family member. He was attentive and found me an extra rebate based on our casual conversation about my wife leasing at a competitor. He and everyone at Lebanon Ford were very friendly and accommodating. From Travis, to Alex, to Zack everyone involved made sure I understood they were there to help me further if I ever had any further questions or concerns. great experience and the lowest prices in the area on Fords. I would refer anyone looking for a Ford to try Lebanon Ford. More