Lebanon Ford
Lebanon, OH
Filter Reviews by Keyword
By Type
Showing 3,060 reviews
I had contacted this dealer through E mail. I had a problem with a vehicle that I had purchased from another dealer, but I still got very courteous and prompt service here. My problem was addressed pro problem with a vehicle that I had purchased from another dealer, but I still got very courteous and prompt service here. My problem was addressed promptly and in a way I could understand and relate too. I would consider Mr. Cryder an assest to the dealership and the Ford motor company. More
Called lebanon ford for an apt. to have oil change/tire rotation they were very prompt to answer phone and schedule an apt. the very next day.,Very good service. rotation they were very prompt to answer phone and schedule an apt. the very next day.,Very good service. More
atarted looking for a truck back in oct. brant would email me with everyting that he new i was looking for. at the beinging of the month said he had alot coming in keep looking on yur web site found one email me with everyting that he new i was looking for. at the beinging of the month said he had alot coming in keep looking on yur web site found one truck came in but brant was out sick and so dick took care of us. we really like the attntion we got even when we was just lookin thank you both love the truck More
Our visit to Lebanon Ford is one of the best car buying experiences we have ever had. We dealt with Niko who was very courteous and professional. His knowledge of the vehicle exceeded our expectations experiences we have ever had. We dealt with Niko who was very courteous and professional. His knowledge of the vehicle exceeded our expectations. Most of the dealerships we visited with were more concerned about their needs than the customers needs. We will definitely share our experience and refer our family members and friends to Lebanon Ford. More
CHARLIE WATSON has always made me totally confident in my decisions .He is always courtious and never pressures me just answers my questionswith confidense.I always know I will be treated right at Lebanon my decisions .He is always courtious and never pressures me just answers my questionswith confidense.I always know I will be treated right at Lebanon Ford Lisa Crider is totally trust worthyand always makes you confidemt and comftable. Thanks everyone. More
Went for an oil change at Quick Lane. Wan out in no time. They took the time to go over everything that was done and let me know if anything need to be looked at in the future. Also the price was very good, They took the time to go over everything that was done and let me know if anything need to be looked at in the future. Also the price was very good, thanks More
I was having trouble with the SYNC system media player in my 2011 Ford F150 and searched the internet. In that search I discovered Lebanon Ford's website and went there. I was amazed at how professional and my 2011 Ford F150 and searched the internet. In that search I discovered Lebanon Ford's website and went there. I was amazed at how professional and detailed and easy to navigate, but I still wasn't sure what I needed to do next, so I emailed the dealership's myTech Team and actually received a quick reply from a Alex Cryder giving me details on what to do next and how. My only regret is that I don't live close to the Lebanon Ford dealership! In any event they are GREAT to do business with, which in this day and age is an exception to the norm! More
Initial review: We just bought a used 2009 Subaru Initial review: We just bought a used 2009 Subaru Forester from Lebanon Ford. We have been burned in the past at other dealerships, so we were leery Initial review: We just bought a used 2009 Subaru Forester from Lebanon Ford. We have been burned in the past at other dealerships, so we were leery about trying again. Right from the beginning of our inquiry via email we started to get a sense that these guys are straight forward, responsive, and polite. Once we met them in person we knew for sure. Don't let Charlie's baby face fool you! He is a pro. We traveled from out of state to buy this vehicle from Lebanon Ford, and would do it all over again. In fact, we would definitely be willing to go to them again for our next vehicle. That really says a lot because we live two hours away! From start to finish it was easy and pleasant. The culture at Lebanon Ford is evident from the moment you arrive. You can tell customer service is a big priority there. How many places can you say that about these days? I know this review sounds overly positive, but I promise I'm not a paid spokesperson or related to the owners! I can't think of one thing I would change about the experience. They are worth checking out. Many thanks guys. Keep up the good work. More
The whole experience was great. I purchased a vehicle from them earlier in the year and wanted to trade for a Ford Escape. I called Tom Nickell and told him what I wanted to do and he called me back in from them earlier in the year and wanted to trade for a Ford Escape. I called Tom Nickell and told him what I wanted to do and he called me back in about 30 minutes and told me it would work. I was in and out of the dealership in 1.5 hours with a good working knowledge of all the bells and whistles. More
I would recommend Lebanon Ford to anyone looking for a new or used automobile. I was originally looking for a used car and ended up buying a new one. I feel like I got a great deal and I love my 2013 Fo new or used automobile. I was originally looking for a used car and ended up buying a new one. I feel like I got a great deal and I love my 2013 Ford Edge!!! It was also a great experience working with Travis Martin and Charlie Watson. They are THE BEST!!!!! Both were great to work with, very easy to talk to, and extremely professional. As much as I dislike going to a car dealership to look for a car, my experience at Lebanon Ford was Outstanding! More