Lebanon Ford
Lebanon, OH
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I was unsure which new Ford vehicle I wanted to get when my current lease ended (I had a Ford Edge). I was torn between a Ford Escape and a Ford Fusion. Kevin and the rest of the sales crew at Lebanon For my current lease ended (I had a Ford Edge). I was torn between a Ford Escape and a Ford Fusion. Kevin and the rest of the sales crew at Lebanon Ford patiently and happily helped me make a decision based upon what was right for me. I ended up going with the New Ford Escape and I couldn't be happier. Thanks, Kevin and Lebanon Ford! More
Went to dealership looking for a used truck for my husband. Have wanted to get rid of my VW Routan due to repair issues with the brakes. They were so helpful in finding the right scenario for my nee husband. Have wanted to get rid of my VW Routan due to repair issues with the brakes. They were so helpful in finding the right scenario for my needs. Very low pressure sales and very considerate as to my needs as a consumer. Best experience I have had yet purchasing a vehicle. Would highly recommend this dealership. More
Purchased a 2008 ford fusion from another ford dealership. In 2011 took my fusion to Lebanon Ford for oil leaks. Repairs were made but continued to experience problems with oil leaks. The repair dealership. In 2011 took my fusion to Lebanon Ford for oil leaks. Repairs were made but continued to experience problems with oil leaks. The repair and service staff were wonderful (especially Jason) but they too were frustrated with the reoccurring oil leaks. Finally on Friday January 25 we decided to trade in the fusion toward the purchase of a new car. Charlie Watson was assigned to assist us. Charlie is an excellent sales representative. It is apparent he not only loves his job but thinks very highly of his employer, Lebanon Ford.. This was our first purchase from Lebanon Ford and now I understand why my coworkers return to Lebanon Ford for their vehicle purchases. The staff (including service) are very professional, patient, and knowledgeable. Thank you for all of your help. More
Very easy to work with, and found me the perfect vehicle that fits me needs. Was able to work out a loan deal that fit my budget. Customer service and my tech worked with my schedule. that fits me needs. Was able to work out a loan deal that fit my budget. Customer service and my tech worked with my schedule. More
Majority of my dealings where done on line and over the phone. Charlie was very informative and helpful with my transaction. Went as smooth as I could imagine a long distance vehicle sale could go. I wou phone. Charlie was very informative and helpful with my transaction. Went as smooth as I could imagine a long distance vehicle sale could go. I would recommend to anyone using Charlie Watson. More
I have to drive further to do business with this dealership and you know what?? It is worth it. I have been doing business with them now for over 3 years and am now on my 3rd car with them. They enh dealership and you know what?? It is worth it. I have been doing business with them now for over 3 years and am now on my 3rd car with them. They enhance the entire experience of purchasing a car by being responsive, attentive, and honest. Their people do not turn over all the time, they follow-up with you and it is clear that they are doing well as a dealership. I wish them the best as a dealership and would refer all of my potential car buyers to them. I love the Ford products and I love dealing with this team of professionals. More
I had a great buying experience at Lebanon Ford. The Sales team was great and the the service department is exceptional. This is the third car I have purchased at this dealer and haven't been disappoin Sales team was great and the the service department is exceptional. This is the third car I have purchased at this dealer and haven't been disappointed yet. More
The personnel at Lebanon Ford are all professional, especially Charlie Watson I would recommend Charlie to anyone looking to purchase new or used vehicle. I would call Charlie a "Real Pro",he is the ki especially Charlie Watson I would recommend Charlie to anyone looking to purchase new or used vehicle. I would call Charlie a "Real Pro",he is the kind of person that will make a company very successful.I feel the dealership and Charlie are working to make the customer feel like they are the most important part of their business,not being there to sell cars. We came back to Lebanon Ford because of the way we were treated on our first visit, we were looking for a used car at the time Charlie worked with us and did an outstanding job. Although we didn't purchase a car we were very impressed by Charlie professionalism and return later to purchase a new Fusion. More
Nathan assessed the replacement bolt for the oil filter chamber cover as easiest, and exactly what I needed with a no nonsense approach. Because it required a specific type of bolt, he ordered it, and was chamber cover as easiest, and exactly what I needed with a no nonsense approach. Because it required a specific type of bolt, he ordered it, and was able to repair my 2009 Fusion the next day. More
I brought my F-150 in for some service unannounced and Nathan set me up and provided shuttle service to take me home. The truck was ready by noon the next day. Everyone was friendly and although its a bit Nathan set me up and provided shuttle service to take me home. The truck was ready by noon the next day. Everyone was friendly and although its a bit pricey I know the work will be done right. More