Lebanon Ford
Lebanon, OH
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We always love coming back to Lisa at Lebanon Ford to get our new vehicle. Lisa and her team have always treated us like family. We have loved all of our Ford vehicles but our new Edge with all the bells our new vehicle. Lisa and her team have always treated us like family. We have loved all of our Ford vehicles but our new Edge with all the bells and whistles takes the cake. Looking forward to working with Alex Cryder and his expertise to show us all the ins and outs of the touch system. We hear he is the best. Thanks again to Tom, Zack & Lisa for another great vehicle. It's worth the drive to Lebanon. More
The staff was extremely friendly and helpful. They did everything in their power to help me find the right car for me at the right price. I enjoyed my experience at this dealer and would go back again. everything in their power to help me find the right car for me at the right price. I enjoyed my experience at this dealer and would go back again. More
My experience buying a new car from Lebanon Ford was surprisingly positive and stress free. I attribute this to the assistance and direction I received from Ricky. When I first realized I would have to surprisingly positive and stress free. I attribute this to the assistance and direction I received from Ricky. When I first realized I would have to buy a car I was hesitant to buy new let alone go to a dealership and deal with someone trying to sell me something. When I got to the lot and met with Ricky my outlook changed completely. He was extremely helpful and informative in a way that I felt no pressure to buy; it was more like I was working with someone who was helping me look for and decide what would best fit my needs. With his help and direction I was able to get exactly what I needed within my price range. I have already and will continue to refer friends and family to Ricky. More
This was my first experience in buying a car and Ricky made the entire process much easier than anticipated. He was very patient as I took days weighing my options for several different vehicles. Never di made the entire process much easier than anticipated. He was very patient as I took days weighing my options for several different vehicles. Never did I feel pressured to make a quick decision, he even encouraged me to look around. In the end, the customer service from Ricky and the entire Lebanon Ford team, along with a great vehicle for a great price, made my decision simple. Anyone uneasy about purchasing a vehicle should definitely visit Ricky. More
Easy to talk to and could get answers to all our questions. Introduced us to dealership owner which has never happened before. Employees have good rapport with the owner. questions. Introduced us to dealership owner which has never happened before. Employees have good rapport with the owner. More
I had the best experience with Lebanon Ford. Everyone was extremly nice and very friendly, I couldn't have went to a better dealership. They have a small town feel to them and helped in every way they could. extremly nice and very friendly, I couldn't have went to a better dealership. They have a small town feel to them and helped in every way they could. The only reason I gave them a 4 for the price is because it was more than I wanted to spend, but they were sincere about getting it at a GREAT deal. So I am extremly happy with my new car and all the guys who helped me! More
The entire experience was fantastic. I had an unexpected issue with the car I was driving and found myself in a quick bind. I called Lebanon Ford, and Kathy gathered as much information as she needed to fin issue with the car I was driving and found myself in a quick bind. I called Lebanon Ford, and Kathy gathered as much information as she needed to find a car for me. The finance team worked hard to get me into something quick. It was less than an eight hour turn around and I was in a brand new car. (My first brand new car ever) Kathy was an excellent and knowledgable sales rep who went far above and beyond my expectations. And I know the finance part was a headache, but they made it happen. Tech wise.... I never knew a car could have so many bells and whistles, but Alex walked me through each one. I have bragged on this dealership and the team I worked with the second I put the keys in my new car! More
I found a car online with lebanon ford and decided to check it out. This was my first time purchasing my car so I brought my mom along to help out. We had a price in mind for the car and for a trade in w check it out. This was my first time purchasing my car so I brought my mom along to help out. We had a price in mind for the car and for a trade in with my other car. Brant gave us a great price with ours and there was no haggling or confusion. I also had to get a car long which they gave me a great rate on. More
I walked into the dealership knowing exactly what vehicle I wanted, but I also wanted to get it for the right price. Kevin did a great job at getting me the best rebates possible and also gave me a decent pr I wanted, but I also wanted to get it for the right price. Kevin did a great job at getting me the best rebates possible and also gave me a decent price on my trade-in. We keep them there till 8:30 pm and they were supposed to close at 7 pm! Never once did they complain or act impatient. Any time I have a question I know I can call Kevin and he is always friendly. Thanks again, and I love my 2013 "gotta have it green" mustang! More
Ms. Freeda and Alex are very friendly and have good product knowledge. This makes is easy to work with them. I would definetely return and ask for these persons again. product knowledge. This makes is easy to work with them. I would definetely return and ask for these persons again. More