Lebanon Ford
Lebanon, OH
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We are still amazed at our experience with Lebanon Ford, all employees and reps we encountered were informative and professional. It is obvious to us they love their job which carries over into their enthu all employees and reps we encountered were informative and professional. It is obvious to us they love their job which carries over into their enthusisam for the Ford product. They are all assests and a credit to your organization. We will tell everyone we know about Lebanon Ford and our experience. More
The Lebanon Ford Service Dept was very helpful in taking care of my father's F150. The job was done on time and we were kept updated on progress as promised. Also I would like to acknowledge your shuttle dr care of my father's F150. The job was done on time and we were kept updated on progress as promised. Also I would like to acknowledge your shuttle drivers. They were also very courteous and helpful! More
Brought my car in for an oil change because an online special was offered. As usual, the work seemed fine. Work was done within an acceptable time frame. Charged 9.2% sales tax; will follow up with secre special was offered. As usual, the work seemed fine. Work was done within an acceptable time frame. Charged 9.2% sales tax; will follow up with secretary of state on overcharge of tax. What happened to the chart behind the service desk showing the price of each service? More
I completely satisfied with Lebannon Ford. Kody does a great job, he has my business. Service department does a great job as well. After all no complaints. great job, he has my business. Service department does a great job as well. After all no complaints. More
Extremely Positive Experience Overall, Extremely Customer Friendly and Knowledgable. This applies to sales, financial and the technology department. Dealer also offers a nice selection of cars to choose fr Friendly and Knowledgable. This applies to sales, financial and the technology department. Dealer also offers a nice selection of cars to choose from. Will Go Back! More
For a first time car buyer, they made the buying experience pain free and easy. I would recommend this dealership for any first time car buyers out there. experience pain free and easy. I would recommend this dealership for any first time car buyers out there. More
I sent an email to Lebanon Ford inquiring about the new Focus ST. Received a reply from Charlie who told me to come in and check them out because they are sweet. I met with Charlie the next day and he show Focus ST. Received a reply from Charlie who told me to come in and check them out because they are sweet. I met with Charlie the next day and he showed me the car. He was very friendly and obviously passionate about cars and making sure I was taken care of. We negotiated a price that we were both happy with and then I met Travis, the finance guy. I was already approved for financing before I came in but Travis wanted to see if they could do better. Well they did, lowered my rate by .5% so we were all happy about that as well. I couldn't be happier with my car and my experience at Lebanon Ford. I would highly recommend them to anyone considering a Ford product or used car. They made me feel comfortable and took a lot of the hassle out of buying a new car. I'm sure I will be back the next time I'm in the car market. More
This was my first time buying a vehicle through Lebanon Ford. The experience couldn't have been better. Aaron was very professional and knowledgeable throughout the entire purchase process. Everyone I delt Ford. The experience couldn't have been better. Aaron was very professional and knowledgeable throughout the entire purchase process. Everyone I delt with was great, Aaron, Zack, and Alex. Everyone loves my Edge Sport , so be prepaired Aaron your sales will be going up! Thanks again! More
My husband and I walked in Lebanon Ford with no intent to buy the same day. We had such a great experience, and couldn't have asked for nicer people to work with! Dan Cutter, our salesman, did everything he buy the same day. We had such a great experience, and couldn't have asked for nicer people to work with! Dan Cutter, our salesman, did everything he and Kody Lowe could to get our payment where we could afford it. They all went above and beyond the call of duty to accommodate us. All Dan was worried about was us and it was so nice to not be nervous about the whole experience. He answered all our questions truthfully. Justin Klontz was the guy who came to our aid with the new SYNC system. He showed us how to pair our phone, and made sure he answered all our questions about it before we left. We loved our experience and will definitely return to buy a new one! I would also like to thank Dick Watson, who made our experience that much better by making the jokes he did. Also, Jesse Pence, for bringing us snacks and water. It was an awesome day and drove home in a car that we LOVE!! Thank you again, David & Leah Todd More
We were greeted immediately upon arrival and directed to Andy Buck when we asked for him. Andy was very friendly and helpful. We explained what type of car and price we were looking for. He knew what we Andy Buck when we asked for him. Andy was very friendly and helpful. We explained what type of car and price we were looking for. He knew what we were looking for and made a suggestion to us. He got the car and we fell in love with it at once. Andy is a wonderful person to work with. We were able to complete the transaction quickly and were on our way home with the perfect vehicle for us. The dealership is very clean and easily accessible. Everyone we met was friendly and helpful. We will highly recommend Lebanon Ford to our friends and family and ask them to speak with Andy. More