Lebanon Ford

I have been in the car business for a long time and have dealt with other dealerships in the past. But, I was referred to Charlie by a mutual friend and I can't even begin to express how pleased I am with h dealt with other dealerships in the past. But, I was referred to Charlie by a mutual friend and I can't even begin to express how pleased I am with his treatment of me. From the time we started talking about finding me a vehicle to closing the deal today, Charlie, Zach and other members of the Lebanon Ford staff have made me feel like I was a true client. They respected my feelings and went above and beyond to get me even more than I ever expected I could get out of a car deal. I never felt like I was just a number to them. The entire experience went very smoothly. This is a top notch establishment with true professionals who understand what customer service is supposed to be and I will recommend these wonderful folks to as many people as I possibly can. Thank you so much for everything you have done, it is much appreciated! You definitely have a satisfied customer! Sincerely, Kelly Leslie More

Charlie went out of his way in order to give us the best possible car buying experience. We bought this vehicle for our daughters birthday, and Charlie drove it out to our house on her birthday to help us possible car buying experience. We bought this vehicle for our daughters birthday, and Charlie drove it out to our house on her birthday to help us surprise her. She loved her new car & the big red bow was a wonderful touch to the car. Our experience at Lebanon Ford was great, and we will definitely buy our next new car from Charlie Watson. More

I was very satisfied with LebanonFord service overall! Staff was friendly and knowledgable. They made the buying process very easy for a first time car buyer. They have a nice selection of cars to choo Staff was friendly and knowledgable. They made the buying process very easy for a first time car buyer. They have a nice selection of cars to choose from. I would recommend this dealership to everyone. More

I found this dealership's service department while troubleshooing a syncing issue with my phone and my Ford Fusion. Alex's email were swift and helpful. This was a nice surprise given that I did not troubleshooing a syncing issue with my phone and my Ford Fusion. Alex's email were swift and helpful. This was a nice surprise given that I did not purchase my car from this dealership and do not even live in the same state. More

My 15 year old car recently died, so I went to the dealer knowing that I was going to leave with a car and I knew exactly what car I wanted to get. The sales representative (Dan Cutter) was very pleasant an knowing that I was going to leave with a car and I knew exactly what car I wanted to get. The sales representative (Dan Cutter) was very pleasant and knowledgeable. He also helped me realize that I qualified for the X plan. This saved me loads of bartering and also a good chunk of change. I left the dealer with the exact car I wanted, at the price I wanted and with the financing that was best I could get. This is the second car I've bought from Lebanon Ford and I will certainly return there for my next car. More

John was helpful, informative, nice. When we get ready to buy a used Escape I'm coming to Lebanon Ford for that, too! Friendly and honest Customer Service is so important. Thank you! It would be nice to to buy a used Escape I'm coming to Lebanon Ford for that, too! Friendly and honest Customer Service is so important. Thank you! It would be nice to get to know the Service Mechanic, too. One time that happened on some problem with the Explorer, I think, and it made me feel confident in the work. More

Brant was great! He helped us through the entire process answerd all of our questions, got us a good price on our truck, and a great interest rate. Defiantly would would recommend Brant and Lebanon Ford! answerd all of our questions, got us a good price on our truck, and a great interest rate. Defiantly would would recommend Brant and Lebanon Ford! More

Charlie and the whole team as always went above and beyond the usual car buying experience. I'm 41 years old, and Ive bought several new cars in my life and this is by far the best experience. Quick, f beyond the usual car buying experience. I'm 41 years old, and Ive bought several new cars in my life and this is by far the best experience. Quick, friendly and and courteous are words dealerships like to throw around, but Charlie and the staff at Lebanon Ford really deliver! More

We were actually on our way to Kings Ford in Cincinnati but decided to drop by Lebanon Ford because it's close to where we live. What a happy change of plans! We were met immediately with a smile and a h but decided to drop by Lebanon Ford because it's close to where we live. What a happy change of plans! We were met immediately with a smile and a handshake by Dan Cutter. He asked what we were interested in and we told him we were fascinated by the idea of the Ford C-Max so he took us to the ones they had in stock, asked us which color we liked, got us the key for that vehicle and off we went. Not having had experience with a Hybrid we were quite surprised by the complete silence as we left the dealership. Dan didn't hurry us in our test drive, readily and completely answered any questions we had, and pointed out features we wouldn't have thought of asking about. As we began the paperwork we were visited by Travis Martin who related an amusing tale about knowing exactly where we live. We were then given bottled water and pretzels by a friendly young man whose name I didn't get. The paperwork went easily and quickly and we were amazed that the total process of buying our new Ford C-Max, after the test drive, took less than an hour! The reason we've given high ratings in all areas is because this dealership deserves them! Everyone was friendly and relaxed, there was no game playing or long waits while our salesman 'had to talk to his manager' - a standard ploy in most dealerships. Dan Cutter knows his inventory well, explains everything satisfactorily, and is extremely pleasant. He also plays golf which made him and my husband fast friends. Travis Martin is extremely competent, very friendly, and finished all our paperwork quickly and efficiently. Before we left Alex Cryder gave us a lesson on the information technology in the vehicle. He presented it clearly and completely although it will take some practice to master all of it. It was the most pleasant car shopping experience we've ever had and we're thrilled with our new Ford C-Max. It's 'thumbs up' all the way around for Lebanon Ford. More

All staff was very friendly and knowledgeable. They worked with me on my trade in and gave me the market value. The rebates helped out allot and the truck is beautiful. Top notch quality all around as worked with me on my trade in and gave me the market value. The rebates helped out allot and the truck is beautiful. Top notch quality all around as I expect from Ford now and in the future. More