Lebanon Ford

I was in search for a used Nissan Xterra. I had some strict criteria and Kathy immediately researched for me. Fortunately, she was unable to find such a match for me but she did have a Jeep Liberty ava strict criteria and Kathy immediately researched for me. Fortunately, she was unable to find such a match for me but she did have a Jeep Liberty available. We took a test drive on Friday night and on Saturday morning, I was driving off in my "new" used car. She set a time for me to come fill out the paperwork and had the car gassed up, washed, waxed and detailed out. The paperwork took a maximum of 10 minutes and I was out the door with keys in hand. She was very informative and the transaction was as smooth as ever. I would recommend Lebanon Ford and Kathy Wells to anyone in search of a new or used vehicle. Thanks for a wonderful experience. More

While we had been looking at cars for awhile, we ended up needing to make a quick decision due to our son's car needing replaced. After looking at Toyotas, we decided to look at the Explorer. We visited an needing to make a quick decision due to our son's car needing replaced. After looking at Toyotas, we decided to look at the Explorer. We visited another dealership first, where we liked our salesman, but the rest of the team seemed disinterested. We decided to try Lebanon Ford. We filled out an inquiry that night, and were called promptly the next morning. From there, the ENTIRE team was fabulous! Our salesperson, Kathy, could not have been more helpful. One thing my husband appreciated is that Kathy walked us through the entire purchase--a kind of "old school" approach. We didn't get handed off to another person to "complete the sale." Zack got us through the financing quickly and efficiently. Jason and John were very helpful in Service getting my old car ready for our son. Even the small details--bringing bottled water and snacks while we waited to a mint in my old car getting tuned-up. Being able to take in my non-Ford car for service was a pleasant surprise as dealerships no longer seem to want to touch anything that is not theirs. While I never thought I would EVER own a Ford, I could not be happier with my car or my dealership. My husband is already looking to trade in his Silverado. They have us for life! More

This was the first time I had ever bought a new car. Lebanon Ford was a great experience. The people working there are very helpful and was happy to answer any questions I had. I would recommend Lebanon Lebanon Ford was a great experience. The people working there are very helpful and was happy to answer any questions I had. I would recommend Lebanon Ford to anyone looking for a new car. More

Kathy Wells was outstanding! Kathy walked me through every aspect of purchasing a quality vehicle. Being a first-time car buyer I was hesitant to deal with the cut-throat reputation car sales has develo every aspect of purchasing a quality vehicle. Being a first-time car buyer I was hesitant to deal with the cut-throat reputation car sales has developed. Kathy is a pressure free, hard working employee and she has made a loyal customer out of me. Thanks Kathy, I love the new fusion! More

I have been to many other Dealers in the Dayton area. I feel I got a fair price for my trade and everyone was really great. I was treated very well and with respect. You can tell Charlie was not only wor feel I got a fair price for my trade and everyone was really great. I was treated very well and with respect. You can tell Charlie was not only working on this deal but in his mindset he was trying to gain me as a customer for long term and future purchases. Lebanon Ford will be the first place I go next time. I really liked the devoation and department for all the new technology my Ford Explorer has. I was really floored by that as most people just let you figure things out on your own without any support. I'm a in the Information technology field and I thought that was a really great idea to have that after sales support options. I'm sold and will tell everyone that is in the market for a New Ford/Lincoln to come to Lebanon Ford. More

Had a technical question and Alex was very willing to help with support even though he didn't sell me the car. Quick responses and good knowledge. This is the kind of guy you want as a salesperson. He wi help with support even though he didn't sell me the car. Quick responses and good knowledge. This is the kind of guy you want as a salesperson. He will follow up on the sale and make sure you're satisfied. More

Lisa Cryder and her entire staff are absolutely fantastic! With the lease of our 11th car from this dealership speaks for itself. By my nature... I am hard to please with certain features that I wa fantastic! With the lease of our 11th car from this dealership speaks for itself. By my nature... I am hard to please with certain features that I want on my vehicles. If this dealef doesn't have the vehicle they will find it everytime. You feel like your're dealing with family always. Dick Watson is a long time professional sales consultant and I would recommend him to all. William & Beth Archer Springboro, Ohio More

Kathy was the best. She stayed with me and did an enourmous amount of research for me and my wife. We looked at everything from E-150 vans, Expeditions, Edges, Trucks, and we ended up deciding on a 2 enourmous amount of research for me and my wife. We looked at everything from E-150 vans, Expeditions, Edges, Trucks, and we ended up deciding on a 2013 Taurus SHO. She stayed with us through our ever changing family situation and we went with a work/fun car for me. We spoke at the Springboro Expo and i visited a week later (again) and I finally pulled the trigger. I could not have done it without her and her patience with me. She let me test drive amcar overnight and that was the deciding factor. I was able to get to know the car inside and out on my own time and also SHO my wife the car as well so we could make a truly informed decision. Thank you Kathy! More

I cannot say enough about how much I appreciate the willingness to address our needs by everyone we've come in contact with at this dealership. Fabulously courteous and highly professional. willingness to address our needs by everyone we've come in contact with at this dealership. Fabulously courteous and highly professional. More

Having recently purchased a Ford Fusion SE Hybrid, I was overwhelmed trying to obtain qualified answers on the subject of pairing quality blue tooth capable phones with Ford Sync. Alex received my call and overwhelmed trying to obtain qualified answers on the subject of pairing quality blue tooth capable phones with Ford Sync. Alex received my call and addressed my every concern. His knowledge and professional courtesy only enhanced my image of this individual. He is a true credit to your organization. More