Lebanon Ford

The staff was friendly, direct and honest. They were upfront about being behind but they were still able to get my car serviced within an hour as promised. They also informed me of a 10 dollar rebate an upfront about being behind but they were still able to get my car serviced within an hour as promised. They also informed me of a 10 dollar rebate and had that set up for me when I checked out. More

Danny was super to work with, he wasnt pushy ("salesman pushy") at all, and I felt very comfortable dealing with him. My mom helped me and as two women buying a car, I felt very comfortable and ("salesman pushy") at all, and I felt very comfortable dealing with him. My mom helped me and as two women buying a car, I felt very comfortable and would highly recommend this dealership and Danny! More

Buying a car has never been a good expierence for me so Buying a car has never been a good expierence for me so when i went into Ford I figured nothing was going to be any different, but i was very wrong. Buying a car has never been a good expierence for me so when i went into Ford I figured nothing was going to be any different, but i was very wrong. The people were friendly, and most of all they were honest. Charlie Watson laid it on the line and didnt try to throw anything at me that i couldnt financaily handle. He worked very hard and put a lot of time and effort to assure things went as easy and smooth as possible. I'm very pleased with the service Charlie and thanks again. Russ Carter More

We are very excited to work with Lebanon Ford as our Authorized Roush Dealership in taking care of our New 2013 Roush Stage 3 Mustang, they do our oil a lube service an Charlie is taking care of a Warra Authorized Roush Dealership in taking care of our New 2013 Roush Stage 3 Mustang, they do our oil a lube service an Charlie is taking care of a Warranty issue in a Timely Manner. Thank You More

Very Good Job Very Friendly employees very clean shop very timely service I would highly recommend to every one I know that is looking for a Place for service or sales very timely service I would highly recommend to every one I know that is looking for a Place for service or sales More

John was very nice,,job was done rather quickly, considering no appointment, price was good and savings was great, I still have my fingers crost,and will shurley return in the future, keep up the go considering no appointment, price was good and savings was great, I still have my fingers crost,and will shurley return in the future, keep up the good work. More

This is the third vehicle I purchased from Tom Nickell and I always get prompt friendly service. I went in looking for a small used car for my daughter and purchased an '03 Focus. I mentioned to Tom I was and I always get prompt friendly service. I went in looking for a small used car for my daughter and purchased an '03 Focus. I mentioned to Tom I was interested in an SUV and he showed me a used Explorer. We were able to work a deal out with a great finance rate through Ford. Since the later was a commercial loan; it took a little longer for paperwork. That was the only issue with the deal. I had our treasurer from my company and we test drove some Ford Escapes while we waiting on Ford credit; he is in the market for a new vehicle. Tom should hear from him soon.... :) Doug Goshorn More

Matt met me in the lot near the line of Mustangs with a big smile and friendly handshake. He had all of the answers I was looking for. We test drove several cars of different colors. I had my mind prett big smile and friendly handshake. He had all of the answers I was looking for. We test drove several cars of different colors. I had my mind pretty well made up and knew where the car I wanted was located, due to my on-line research. He did a dealer trade and made my day. This was my first new car since 1984 and my first new Ford. I had to have a 50th anniversary red Mustang Convertible to go with my 1966 Vintage Burgundy Mustang Convertible (currently under going restoration). Zack was very friendly and efficient handling all the financial paperwork. Alex was the last to see me and helped explain some of the car's features. Alex was very friendly as were all of the employees I noticed on Tuesday, 18 June. More

I was introduced to Charlie shortly after arriving on the lot and told he was up to speed on mustangs. This proved to be true and he was able to answer all my questions and provide info I was not aware of. lot and told he was up to speed on mustangs. This proved to be true and he was able to answer all my questions and provide info I was not aware of. Charlie knew I wanted a mustang and was very instrumental in helping me choose a properly equipped car. He provided the no-hassle deal I was looking for and was very honest in dealing with me. Charlie is truly a professional and helped me get in a great car that I really enjoy. Bill Schilling More

I met Charlie at the Cincinnati Ohio new car show. I was specifically interested in the Mustang. Charlie owned a mustang and was very knowledgeable about the car. He was very friendly and invited me to his specifically interested in the Mustang. Charlie owned a mustang and was very knowledgeable about the car. He was very friendly and invited me to his dealership for a test ride. 3 months later I contacted him. He found an automatic car I could test drive and was never in any hurry. He answered my questions and explained the steps needed to buy a car. He found two cars that were closest to what I wanted. My company qualifies for the X-plan pricing thru Ford. That made the pricing part easy. This was on a Monday and he said the car would be ready by Wednesday. He found out I was driving a renter and offered to pick me up if needed. As it turned out I did not need the ride, but he did offer it. The car was ready as planned and he and another employee answered all my questions. He was there until I drove away. He called me two days later to see how everything was going. It was a very enjoyable experience and I will definitely consider buying from Charlie in the future. More