Lebanon Ford
Lebanon, OH
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John was very helpful during our recent service for our Ford Focus. We were having a transmission issue just before leaving on a road trip. John really stepped up and took care of our service problem. He t Ford Focus. We were having a transmission issue just before leaving on a road trip. John really stepped up and took care of our service problem. He took the time to understand our needs and concerns, and got us back on the road in time to make out trip with our fuel efficient car. This saved us about $200.00 in additional fuel expenses. We have purchased four cars from Lebanon Ford and this is due to the service after the sale. It is a long way from home to use this dealer, but especially after this experience, John has once again shown us the trip is well worth it. Thanks so much John - Larry & Becky Gassert More
All went very well and was done in a timely fashion. We enjoy working with the team at Lebaon Ford who really seems to care about doing things right the first time. enjoy working with the team at Lebaon Ford who really seems to care about doing things right the first time. More
I had a question on the Ford Sync software installed on my 2010 Ford Escape XLT vehicle. Alex Cryder was informative and very quick to respond to my questions. I found this information while looking up the my 2010 Ford Escape XLT vehicle. Alex Cryder was informative and very quick to respond to my questions. I found this information while looking up the problem on the internet, I found that the same question was being discussed by a customer and the Fordtech Team Representative located at Lebanan Ford in Ohio. Even though I purchased my Ford in Orlando at Greenway Ford, Alex did not hesitate to answer my question quickly and followup on whether it solved my problem. A very nice surprise and a credit to both Lebanon Ford Dealership and the Ford Brand as a whole. Thank you for your help. More
Awesome team! Very helpful with great financing AND without being overbearing! I will be returning to Lebanon Ford and I highly recommend anyone to go there! I absolutely love my Ford Fusion!! without being overbearing! I will be returning to Lebanon Ford and I highly recommend anyone to go there! I absolutely love my Ford Fusion!! More
Brant was very helpful in listening to my wants and needs and very proactive in contacting me when a vehicle that met with my needs became available. He recognized that it wasn't the brand (like I thought) and very proactive in contacting me when a vehicle that met with my needs became available. He recognized that it wasn't the brand (like I thought) it was the benefits of each individual vehicle and he successfully lead me to a car I love. Thanks so much for all your hard work! More
I have bought several cars from Kevin over the past years dating back to Charlie Watsons years, I have sent several friends to Kevin knowing he will give them best deal in the area and treat my friends the w dating back to Charlie Watsons years, I have sent several friends to Kevin knowing he will give them best deal in the area and treat my friends the way he treats all of his customers, like he wants to be treated. I don't feel like someone is trying to pull a fast one on me dealing with Kevin and everyone that I have sent to him have said the same thing about him. Most all of the employees rate a 10 at Lebanon Ford Kevin is off the charts. Thanks Kevin for making a day of buying Mona a car a day of joy!!! More
Experience was great as always. Tom explain what was to be done with the car and when it was done told us everything that was done to the car. Alex synced my phone once again to the car. For some reason my be done with the car and when it was done told us everything that was done to the car. Alex synced my phone once again to the car. For some reason my phone won't stay synced. We looked up Charlie to say hi as he sold us our first Lebanon Ford car. In talking to him we mention my husband's brother was looking for a truck and what he wanted to trade in. Charlie took the time to find a truck he may be interested in and approx. value of his trade in. He wrote it all down for us to show his brother. His brother was interested and went to see Charlie and came home with a truck on Thursday. More
I had a great experience with my purchase at Lebanon Ford. Tom was very helpful and answered all of my questions. He has gone above and beyond to make sure that I was happy and comfortable with my purch Ford. Tom was very helpful and answered all of my questions. He has gone above and beyond to make sure that I was happy and comfortable with my purchase. I will defiantly be recommending Lebanon Ford and Tom to my friends and family!! More
Excellent experience with Kevin and the whole team. They worked with us, kept us comfortable and made us feel very welcome. We truly enjoyed the time we spent with them. worked with us, kept us comfortable and made us feel very welcome. We truly enjoyed the time we spent with them. More
I had several special problems with my Ford Ranger. Jason and John explained what needed to be done to determine the cause and repair needed. When the cause was determined, they were quick to let me know the and John explained what needed to be done to determine the cause and repair needed. When the cause was determined, they were quick to let me know the cost, parts in stock, and the time my vehicle would be ready. They fixed what needed to be fixed, made me aware of other things that could become maintenance issues in the future, and had my vehicle back in shape, on time and for the price quoted. Very pleased with the service, quality of work, and attitude of the service team. I bring all my service and tire needs here. More