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Lebanon Ford

Lebanon, OH

4.8
3,095 Reviews

770 Columbus Ave.

Lebanon, OH

45036

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Showing 3,095 reviews

January 31, 2025

I was looking for a used first car for my daughter and Trisha was beyond helpful with finding exactly what I was looking for. Trisha was mindful, communicated well, and was a pleasure to work with. I woul More

by wells_cristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trisha Younkman, Jason Shellenberger
January 29, 2025

Very disappointing, lacking customer service from the service department! We have been trying for 3 months, since October 2024, to get an inoperative headlight fixed on our 2020 Explorer Platinum. Thi More

by MWH
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nickell
January 27, 2025

Great Service! Logan is very accommodating and knowledgeable. Answered all my questions through the whole process and always ensured I was comfortable and up-to-dat More

by Tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Tanner, Jason Shellenberger
January 24, 2025

Had a great experience woth Logan, and Lebanon Ford. They were professional, friendly, and easy to work with More

by Jamietu44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
January 18, 2025

Awesome experience. Everyone treats you like an actual family member from the manager, to the sales, and finance. No one is "pushy"..we are repeat customers because of t More

by tamelady49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Nickell, Daniel Baer, Trisha Younkman
January 15, 2025

Kirk was great in putting me in the vehicle I wanted and even went the extra mile to search the area for other options. Jason also was the best finance person I have worked with during a closing. Made the p More

by joseph.rohrig06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McLaughlin, Bryan Pence, Kirk Levy, Chad Steward, Jason Shellenberger
January 14, 2025

I really enjoyed working with Trisha purchasing my Mustang. She kept me updated throughout the process and everything went smoothly with the test drive and final paperwork went smoothly. I will def More

by Trent
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Baer, Trisha Younkman
January 13, 2025

Sales and business office people were very professional, friendly, knowledgeable, and helpful. I will absolutely consider Lebanon Ford when purchasing any future vehicle and would highly recommend that you More

by wendy_faulkner3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Baer, Trisha Younkman
January 12, 2025

I had an amazing experience with this location. I was waiting on insurance to come through. Tanner was the absolute best. He knew that I had found a vehicle I loved and he went above and beyond to More

by sarahg1524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Baer, Tanner Moberly
January 11, 2025

I purchased this car after a car accident. It took a while for the insurance money to come through and I appreciate all of the kindness, patience, and hard work the dealership and specifically More

by kristinanndix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McLaughlin, Jason Shellenberger