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Lebanon Ford
Lebanon, OH
3,096 Reviews
The Official DealerRater page of Lebanon Ford. Don’t want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we’re the dealership for you. We pride ourselves in offering a family friendly atmosphere, and no hassle one-on-one consultations with our Sales Consultants and Service Technicians.
Some of us like to shop without the presence of a Sales Consultant. We completely respect your privacy which is why we’ve given you the ability to shop our lot when you want. On our lot use your mobile device to scan, learn and shop.
While you get to know us discover our exclusive myTech Team, designed to help make in-vehicle technology simple and easy to understand. From troubleshooting via phone and email to at home consultations we will help you get the most out of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 3,096 reviews
October 08, 2025
Once you walk out the door with your cars, they could care less about you or making things right. I definitely won't be back to buy another car from them! care less about you or making things right. I definitely won't be back to buy another car from them! More
by jlmartin1027
Employees Worked With
Tanner, Jenny, Chad, Billy
February 27, 2025
Service Advisor Shelby told us to go back home mobile tech will be out to the house...$185 was charged to look at the 2019 ford edge rear hatch...$207 had to be paid upfront...said $185 would be credited tech will be out to the house...$185 was charged to look at the 2019 ford edge rear hatch...$207 had to be paid upfront...said $185 would be credited to the repair which was a $99 latch which they of course charged double said it would be a hour and half repair but only was a 15min repair so the tech sit in our car for another 15min while my wife watch from security camera so when she walked out he jumped out and said all done...then they charged $362 more this mobile tech garbage is a ripoff and so is the Lebanon Ford More
by Wandrtrucking3875
Employees Worked With
Shelby Grunenberg
February 26, 2025
I purchased a used 2023 truck from here, Tanner was my sales person and was awesome, as well as Jason who did all the paperwork... highly recommend and they went well above and beyond to take care of me a sales person and was awesome, as well as Jason who did all the paperwork... highly recommend and they went well above and beyond to take care of me and get the deal done , thanks for an excellent job !! More
by wcpirates
Employees Worked With
Tanner Moberly, Jason Shellenberger
February 20, 2025
I had been in the market for a nice used truck when I came upon a listing at Lebanon Ford. After a trip to the dealership and talking with Bryan Pence I was able to purchase a nice used well kept F-150. came upon a listing at Lebanon Ford. After a trip to the dealership and talking with Bryan Pence I was able to purchase a nice used well kept F-150. Bryan was great to work with! Thanks again!! More
by gk8467
Employees Worked With
Bryan Pence, Daniel Baer
February 16, 2025
No complaints. Was able to trade in and get into a new truck the same day! Tanner was very helpful! Would recommend! Was able to trade in and get into a new truck the same day! Tanner was very helpful! Would recommend! More
by Wjgilman
Employees Worked With
Daniel Baer, Tanner Moberly
February 15, 2025
Lebanon Ford has an unique variety of cars and trucks available on their lot. Their service was friendly and efficient. Tanner our sales associate was knowledgeable and very easy to work with. Will be ba available on their lot. Their service was friendly and efficient. Tanner our sales associate was knowledgeable and very easy to work with. Will be back to this dealership in the future to purchase other vehicles. More
by Mike
Employees Worked With
Daniel Baer, Tanner Moberly
February 11, 2025
Incredible service. Trisha from the moment I walked made the process from test driving, to purchasing amazing. I typically dread walking into dealerships (like most peop Trisha from the moment I walked made the process from test driving, to purchasing amazing. I typically dread walking into dealerships (like most people) but couldn't recommend this dealership enough. Do yourself a favor and drive the extra mile if you have to! More
by mjniehaus
Employees Worked With
Trisha Younkman, Jason Shellenberger
