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Lebanon Ford
Lebanon, OH
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Service Advisor Shelby told us to go back home mobile tech will be out to the house...$185 was charged to look at the 2019 ford edge rear hatch...$207 had to be paid upfront...said $185 would be credited tech will be out to the house...$185 was charged to look at the 2019 ford edge rear hatch...$207 had to be paid upfront...said $185 would be credited to the repair which was a $99 latch which they of course charged double said it would be a hour and half repair but only was a 15min repair so the tech sit in our car for another 15min while my wife watch from security camera so when she walked out he jumped out and said all done...then they charged $362 more this mobile tech garbage is a ripoff and so is the Lebanon Ford More
I purchased a used 2023 truck from here, Tanner was my sales person and was awesome, as well as Jason who did all the paperwork... highly recommend and they went well above and beyond to take care of me a sales person and was awesome, as well as Jason who did all the paperwork... highly recommend and they went well above and beyond to take care of me and get the deal done , thanks for an excellent job !! More
I had been in the market for a nice used truck when I came upon a listing at Lebanon Ford. After a trip to the dealership and talking with Bryan Pence I was able to purchase a nice used well kept F-150. came upon a listing at Lebanon Ford. After a trip to the dealership and talking with Bryan Pence I was able to purchase a nice used well kept F-150. Bryan was great to work with! Thanks again!! More
No complaints. Was able to trade in and get into a new truck the same day! Tanner was very helpful! Would recommend! Was able to trade in and get into a new truck the same day! Tanner was very helpful! Would recommend! More
Lebanon Ford has an unique variety of cars and trucks available on their lot. Their service was friendly and efficient. Tanner our sales associate was knowledgeable and very easy to work with. Will be ba available on their lot. Their service was friendly and efficient. Tanner our sales associate was knowledgeable and very easy to work with. Will be back to this dealership in the future to purchase other vehicles. More
Incredible service. Trisha from the moment I walked made the process from test driving, to purchasing amazing. I typically dread walking into dealerships (like most peop Trisha from the moment I walked made the process from test driving, to purchasing amazing. I typically dread walking into dealerships (like most people) but couldn't recommend this dealership enough. Do yourself a favor and drive the extra mile if you have to! More
Alright, so I'm here in Ohio for work as I'm from Houston Texas and needed to upgrade to something that could pull my 5th wheel. Logan Tanner was the second sales person i had talked to from this dealers Texas and needed to upgrade to something that could pull my 5th wheel. Logan Tanner was the second sales person i had talked to from this dealership, and let me tell you, i gave this man a HARD time. He was patient, honest, reliable, and responsive. I walked out with a DREAM of a vehicle (2020 GMC 2500HD Denali). Yes, i bought a Chevy from a Ford Dealership, and if it's Lebanon Ford, I'll do it again, too. We felt fully satisfied with the purchase price, the payments, and everything they offered us on the in-between. From the typical test drive, vehicle walk-through, Price Negotiation to the headache of financing, identity verification (Huge headache being that i purchased so far from home) to the pickup of the Vehicle. Logan has been a phenomenal help and i recommend anyone that is looking to buy new, or used to talk to Logan Tanner. I still give him a headache to this day and he still gets back timely as if its what he loves to do. He is the Salesman that everyone want, but nobody wants to be. GO TO THIS GUY. Moving into the dreaded signing of contracts, Jason Shellenberger walked us through everything and made us feel as if we were the ones winning on the deal. He was easy to talk to and had an answer on every question we through his way. Including how the vehicle got to their lot and where it came from. He did a great job explaining all of the warranties and such and we added some but did not feel pressured to do so at all. I cannot recommend Lebanon Ford enough. If I stay in Ohio. I will be back. If i don't, well lets hope they ship because I found my Dealership! More