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LeadCar Toyota Wausau
Wausau, WI
32 Reviews
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Showing 32 reviews
November 08, 2024
I made an appointment to look at a car at the dealership. Chris assured me they had the specific car in stock and a brand new model. I asked to see two other models and they did not have them in stock. When Chris assured me they had the specific car in stock and a brand new model. I asked to see two other models and they did not have them in stock. When I arrived at the dealership the parking lot was empty, barely any cars there to view. Chris was the only sales person in the entire store and even though I had an appointment, he proceeded to tell me he needed to help a walk in customer first. When he finally got to me, he was very short with me and dismissive. He told me that he did not have a new model of the car I asked to look at and wanted to show me a used car that was 2 years older. Chris kept telling me that the used car was exactly the same as the new model and became annoyed with any question I had about the car. He also told me that it could take up to two months for me to even receive a car I purchased and I would need to purchase it before I saw the car. Chris was extremely rude and condescending to me on many levels. I will never go back to this dealership and am turned off from the Toyota brand all together. More
by mw
Employees Worked With
Chris Zeidler
November 10, 2023
I contacted this dealership about a Genises G70 that was posted on cars.com. After contacting the salesman and his manager about purchasing this car, I was informed that I would need to come in this dealers posted on cars.com. After contacting the salesman and his manager about purchasing this car, I was informed that I would need to come in this dealership (located somewher near the Canadian Border) to prove my identity even though I offered a $30,000 downpaymeta as a good faith offering. All good and well, if thats their policy, so be it. My complaint is, this dealership should not advertise vehicles nationally if they are only willing to sell locally. I wasted a lot of time and effort researching this vehicle, and trying to make a purchase. More
by mj
Employees Worked With
Jacob Wobig, Chris Zeidler, Marc Metz, Bob Gajewski, Will Yutuc
March 28, 2023
Over the years we purchased 5 vehicles from this dealership. This time there were many missed opportunities from this dealership. We ordered a new Camry with floor and trunk mats, received none. I o dealership. This time there were many missed opportunities from this dealership. We ordered a new Camry with floor and trunk mats, received none. I ordered weather tech mats. The dealer estimator person really low balled the value of our trade in vehicle. We took our Camry and received 2200.00 more than their firm offer from another local non Toyota dealership instead! It pays to check around on trade in value. Along with the above issues, a simple thing like getting the key fobs without a dealership keychain attached makes a person wonder what’s happening there. Next time going to a different Toyota dealership. More
by Louisjcordova
Employees Worked With
Marc Metz, Will Yutuc, Rob Stangel
February 06, 2020
Counter people are excellent however service is horrible. 2x I have had oil leaking on a truck that’s 2 years old from the dealer and they have struggled to provide good service. I will not buy another Toyot 2x I have had oil leaking on a truck that’s 2 years old from the dealer and they have struggled to provide good service. I will not buy another Toyota truck and not return to this dealer. More
by Steve
Employees Worked With
Many
December 21, 2019
Team was awesome. Love buying my cars from this dealership. Dustin and Rich were professional, timely, courteous and efficient, even handled some hiccups with grace! Plus I love the vehicle! dealership. Dustin and Rich were professional, timely, courteous and efficient, even handled some hiccups with grace! Plus I love the vehicle! More
by Jkchad7
Employees Worked With
Dustin and Rich
June 30, 2019
"Salesman" Purchased a 2019 Forerunner today. Our sales person Ken Zingler was very helpful, very knowledgeable, professional and made sure to explain all feat Purchased a 2019 Forerunner today. Our sales person Ken Zingler was very helpful, very knowledgeable, professional and made sure to explain all features of the vehicle both inside and outside. If your in the market for a new Toyota see Ken Zingler at Toyota of Wausau More
by xmarine1
Employees Worked With
Ken Zingler
March 09, 2019
Salesman Purchased a 2019 Highlander XLE today. Our sales person Ken Zingler was very helpful, very knowledgeable, professional and made sure to explain all fe Purchased a 2019 Highlander XLE today. Our sales person Ken Zingler was very helpful, very knowledgeable, professional and made sure to explain all features of the vehicle both inside and outside. If your in the market for a new Toyota see Ken Zingler at Toyota of Wausau More
by Gene
Employees Worked With
Ken Zingler
January 26, 2019
Another solid transaction with Toyota of Wausau I recently financed my second vehicle through Toyota of Wausau. I intend on staying loyal to them despite the fact that I live nearly three hours sout I recently financed my second vehicle through Toyota of Wausau. I intend on staying loyal to them despite the fact that I live nearly three hours south of their location. This is due to the fact that I'm able to depend on them for their honesty, straightforwardness, and I get a quality, dependable vehicle out of the deal. This time around, I had the pleasure of dealing with Michael Steringer, a sales consultant, and Rich in the finance department. Both gentleman provided me with excellent customer service and were more than willing to hear my concerns and questions. Mike, in particular, was excellent to deal with; he made darn sure my vehicle was in tip top shape from the get go and got me hooked up with an excellent Ramen place in Madison to boot. Another solid transaction with Toyota of Wausau and there employees. Highly recommended, even if you're just looking. More
by Danielbockwi
Employees Worked With
Michael Steringer
August 16, 2018
purchase of a vehicle Donald Schofield and Josh Harris made our vehicle purchase process easy and quick. I look forward to working with them more in the future and would re Donald Schofield and Josh Harris made our vehicle purchase process easy and quick. I look forward to working with them more in the future and would recommend them to anyone else interested in buying a vehicle. More
by Jayx
Employees Worked With
Donald Schofield, Josh Harris
